WorksheetsTotal questions: 15
Worksheet time: 8mins
An email should be as long as necessary but as short as possible.
True
False
Emails usually are not as formal as letters.
True
False
The subject line is not so important as the body of the email.
True
False
CC means "clear copy".
True
False
CC copies to all concerned makes work processes easier.
True
False
BC means "blind copy".
True
False
The addressee in the CC-line is not visible for other recipients.
True
False
The greeting "Dear" plus a surname is used for a very formal email.
True
False
A greeting is not necessary in an informal email.
True
False
There is no difference between a formal and an informal greeting.
True
False
It is important that it is immediately clear what the purpose of the email is.
True
False
Not further details are needed after stating the purpose.
True
False
The call-to-action should be included in a seperate paragraph.
True
False
A sign-off is not necessary in informal emails.
True
False
Acronyms may not be used in a formal email.
True
False
