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SFS & AMAZON-GURGAON SPAZE 184

Total questions: 21

Worksheet time: 11mins

Name
Class
Date
1.

Full form SFS is:

a)

Shopping from store

b)

Ship From Store

c)

Stock from Store

d)

Ship from STOP

2.

Picker panel includes

a)

To check SKU, Product Name ,Image

b)

Quantity , EAN,Size,Colour,Set

c)

Both

d)

None

3.

During quality check ,what has to be done from below

a)

Expiry

b)

Damage

c)

Defect

d)

All of above

4.

The picture denotes which process of SFS

a)

Picking

b)

Packing

c)

None of these

d)

Both

5.

Full form of OMM is

a)

Order Management Module Panel

b)

Order Management Model

c)

Order Maintaining Management

d)

Order Maintenance Management

6.

Courier person will give us ?

a)

Proof of Delivery

b)

Delivery bill

c)

Delivery slip

d)

Nothing

7.

The ____ number from the system and on the package should be matched before giving it to courier boy.

a)

Order number

b)

AIR WAY BILL

c)

Date

d)

None

8.

While packing, fragile sticker are mandate to affix on which items:

a)

Home

b)

Cosmetics

c)

Fragrance

d)

All of the above

9.

Our Courier Partners are :

a)

Delhivery, ECOM Express and Blue Dart

b)

DTDC,ECOM Express

c)

Dunzo,DTDC,ECOM Express

d)

DHL ,DTDC, Blue Dart

10.

Customer Invoice has to be put on packet or kept inside the packet.

a)

Outside

b)

Inside

c)

Any suitable place

d)

Not to be put

11.

While receiving a return package ____ number should be tallied with courier manifest list.

a)

Order No.

b)

Date

c)

Name of the Customer

d)

AWB

12.

We have to Bubble Wrap Fragile Items.

a)

True

b)

False

13.

We have to Bubble Wrap Fragile Items.

a)

True

b)

False

14.

In Click and Collect process :

a)

We have to deliver item to customer’s address personally.

b)

The customers come to the store and pick the item.

c)

Both

d)

None

15.

SFS login portal can be accessed by :

a)

Only SFS Champs

b)

Only Unit Head

c)

Anyone in the store can use

d)

Only SSL

16.

Full Form of RMA ?

a)

Return Merchandise Authorization

b)

Return Merchandize Approval

c)

Recollect Merchandize Approval

d)

Return Mechanism Authorization

17.

There are _____ types of customer returns

a)

One

b)

Three

c)

Four

d)

Two

18.

Returned products should undergo QC .

a)

True

b)

False

19.

Customer can return product to any nearby Shoppers Stop store and can get ____

a)

Gift Card

b)

Credit Note

c)

Gift Voucher

d)

Exchange Note

20.

Salvage is order cancelling due to ____

a)

Damage Product

b)

Mis- Match Product

c)

Exchange Product

d)

Soiled Product

21.

Select the correct Inventory name.

a)

MAD

b)

BAD

c)

NAD

d)

SAD