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Business Correspondence 2

Total questions: 10

Worksheet time: 9mins

Name
Class
Date
1.

A letter requesting information from a company called Collins

a)

Dear Collins Company:

b)

Request for Information

c)

(no greeting and no heading)

2.

A letter to someone you know very well, Alex Metz

a)

Dear Alex:

b)

Hi Alex,

c)

To Alex:

d)

Dear Mr. Alex:

3.

A letter to a new customer, Sam Smith

a)

Dear Customer:

b)

Dear Sir or Madam:

c)

Dear Mr. Smith:

d)

Dear Mr. Sam:

4.

An e-mail to the Fetter Pen Company requesting information

a)

(no greeting)

b)

To Whom It May Concern

c)

Dear Fetter Pen Company

d)

Hi there,

5.

An email to answer an information request from a new customer named Hillary Kennedy

a)

Hillary,

b)

Dear Ms. Kennedy:

c)

Hi Ms. Kennedy:

d)

Dear Hillary;

6.

A letter of complaint to a bookstore called Traditions

a)

Dear Traditions Bookstore:

b)

Dear Tradition Manager:

c)

Dear Mr. Manager;

d)

(no greeting)

7.

A letter to all your local sales representatives

a)

To Whom It May Concern

b)

Dear Sales Representatives:

c)

SALES REPRESENTATIVES

d)

Dear All:

8.

An e-mail to Ron McDonald, the president of a company where you would like to work

a)

Dear Ron,

b)

Ron:

c)

Dear Mr. McDonald:

d)

(no greeting)

9.

In a letter, you do not need a closing above your signature and name.

a)

True

b)

False

c)

Possible

10.

These are possible in a formal letter closing, except:

a)

Regards,

b)

Yours truly,

c)

Very truly yours,

d)

Sincerely yours,