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OBM752 HM IAE#2

Total questions: 50

Worksheet time: 50mins

Name
Class
Date
1.

The meaning of the acronym HRM is ________

a)

Human Resourceful Management

b)

Human Relation Management

c)

Humanistic Resource Management

d)

Human Resource Management

2.

The following is concerned with developing a pool of candidates in line with the human resources plan.

a)

Development

b)

Training

c)

Recruitment

d)

All the above

3.

Majority of the disputes in industries are related to the problem of ________

a)

Wages

b)

Salaries

c)

Benefits

d)

All the above

4.

Which is not on the job training?

a)

Job rotation

b)

Internship

c)

Coaching

d)

Classroom lectures

5.

HRP is _________

a)

Human Resource Performance

b)

Human Recruitment Planning

c)

Human Resource Planning

d)

Human Resource Protection

6.

______ is the process of choosing the most suitable candidate for the vacant position in the organisation.

a)

Recruitment

b)

Training

c)

Selection

d)

Performance Appraisal

7.

Which one is not a part of recruitment process?

a)

Attracting candidates

b)

Selecting candidates

c)

Determining requirements

d)

Planning recruitment campaign

8.

Recruitment means

a)

Total number of inquiries made

b)

Total number of selections made

c)

Total number of persons short listed

d)

Total number of applications received

9.

Jobs are compensated on the basis of

a)

Job analysis

b)

Job worth

c)

Job specification

d)

Job description

10.

movement to a higher level or position

a)

demotion

b)

promotion

c)

transfer

d)

termination

11.

an employee's voluntary decision to leave the company

a)

termination

b)

demotion

c)

resignation

d)

transfer

12.

a training that gives employees the opportunity to experience other tasks that require the same skills

a)

mentoring

b)

job rotation

c)

coaching

d)

total quality management

13.

an applicant faces several interviewers who take turns in asking questions

a)

structured interview

b)

experience-based interview

c)

panel interview

d)

unstructured interview

14.

the minimum qualifications required by a particular job such as education and experience

a)

job analysis

b)

job title

c)

job description

d)

job specification

15.
Which of the following is a popular selection method?
a)
Personality Test
b)
Orientation 
c)
Competition
d)
Internal 
16.

HR Functions include (multiple choice)

a)

Leading

b)

Learning and Developing

c)

Planning

d)

Recruiting

e)

Compensation

17.

A type of HR teams which consists of ONE unit that serves the whole organization

a)

HR shared services

b)

Embedded HR teams

c)

Corporate HR teams

d)

Centers of expertise

18.

Talent identification process include :

a)

Grading

b)

Attraction

c)

Performance evaluation

d)

Need assessment for development

19.

A statement which describes the human behavior required for a job

a)

Job Description

b)

Job Specifications

20.

A type of HR teams that serves only the upper management with the strategic planning

a)

HR shared services

b)

Centers of expertise

c)

Corporate HR teams

d)

Embedded HR teams

21.

A statement which describes the duties and responsibilities of a certain job

a)

Job Description

b)

Job Specifications

22.

Designation, location and job related duties are mentioned in the:

a)

Job Description

b)

Job Specification

c)

Job Evaluation

d)

Recruitment Letter

23.

Which of the Options would best describe External Recruitment.

1.Placement Agencies, 2. Employee Referrals, 3. Job Fairs.

4. Promotions.

a)

2 & 3

b)

1 & 3

c)

1, 2 & 3

d)

All of the Above

24.

Which of these would not normally be found in a job description?

a)

Job Title

b)

Roles and duties

c)

Skills and abilities required

d)

Employment conditions

25.

Casino, private clubs, themeparks, sports and recreational foodservice operations can be categories under __________________.

a)

lodging segment

b)

foodservice segment

c)

other hospitality segments

d)

retail businesses

26.

Which of the following is the right sequences of basic management functions of Human Resource?

a)

Planning - Staffing - Organizing - Controlling - Supervising - Appraising

b)

Planning - Organizing - Staffing - Supervising - Controlling - Appraising

c)

Organizing - Staffing - Planning - Supervising - Controlling - Appraising

d)

Organizing - Planning - Staffing - Supervising - Controlling - Appraising

27.

What is a reason you should plan ahead with recruitment?

a)

To increase participation of your sisters

b)

To make sure costs are lower

c)

To increase participation of potential new members

d)

All of the above!

28.

True or False: Your recruitment theme should include a bible verse.

a)

True

b)

False

29.

True or False: Your PR tactics should not play to your theme.

a)

True

b)

False

30.

When creating your recruitment dates and schedule, you should also take into consideration...

a)

All of the sister's work schedules

b)

How you will hand out bids

c)

When you will hold bid night

d)

When you anticipate initiation being

31.

When you are looking at your budget for recruitment, is is important to make sure...

a)

You spend as much money as possible. The more expensive a recruitment, the better the recruitment is!

b)

You buy each potential new member a gift.

c)

You buy things, even if it is not 100% necessary.

d)

You put money aside for PR materials.

32.

What are ways you can get and maintain sister support before, during, and after recruitment?

a)

Have some fun surprises for them

b)

Let them know the dates well in advance so they can plan around it.

c)

Setting expectations from the beginning on how they can support you through this process.

d)

All of the Above!

33.
All of the following are tasks of the Human Resources Department (Personnel) except:
a)
allocating jobs on the production line
b)
induction training of new staff
c)
advise managers on the best pay and salary systems for staff
d)
disciplining staff who break company rules.
34.
In recruiting and selecting new staff, which is the correct order of tasks?
a)
interviews, job advert, selection, prepare job specification
b)
job specification, job adverts, interviews, selection
c)
selection, job specification, job advert, job specification
d)
job advert, selection, interviews, prepare job specification
35.
Which of the following will not appear on a job description?
a)
title of the job
b)
main duties of the job
c)
qualifications needed
d)
department the job is in
36.
Which of the following is a claimed disadvantage of internal recruitment for a management job?
a)
It saves time and money compared to external recruitment.
b)
No new ideas or experience is brought into the business.
c)
The recruit will already know how the firm operates.
d)
Workers are motivated by an opportunity for a promotion
37.
Each of the following is a method of external recruitment except:
a)
notice on staffroom noticeboard
b)
local newspaper advertisement
c)
recruitment agencies
d)
advert in a specialist magazine.
38.
When advertising a job vacancy, it is usual to include all of the following information except:
a)
the wage rate for the job
b)
duties to be carried out by the person appointed
c)
the name of the chief executive
d)
conditions of employment
39.
One of the advantages of using a recruitment agency is that:
a)
it is cheaper than if a business recruited staff directly
b)
they always select the right person for the job
c)
the agency train the newly appointed worker
d)
agencies only send suitable candidates for interview
40.
All of the following methods are likely to be used to help select a new worker except:
a)
asking them to write their own reference
b)
interviewing the applicants
c)
asking for a curriculum vitae (CV)
d)
asking all applicants to perform tests to check ability
41.
Which of the following is one reason for a business using induction training for new workers?
a)
to see who is staying and who is leaving the business
b)
to check the standard of work of all workers
c)
to help select the workers that to be employed by the firm
d)
to explain the firm’s procedures and methods of working
42.
Training for existing workers is often used for which of the following reasons?
a)
to keep skills up-to-date and to improve efficiency
b)
to check to see which workers should be made redundant
c)
to explain the firm’s procedures and methods of working
d)
to increase the level of supervision needed
43.
One of the most likely disadvantages of training workers is that:
a)
workers will become too efficient at their work
b)
the level of supervision of workers will have to increase
c)
workers will become less prepared to accept new machines
d)
more highly trained workers might get jobs with other firms
44.
Which of the following is a possible drawback of on-the-job training?
a)
There will be additional expenses from travel costs.
b)
Workers will not gain experience of people outside the firm
c)
The worker won't be able to do any work during the training.
d)
The business will not have to employ its own training staff.
45.
Which of the reasons is most likely to explain a business using off-the-job training?
a)
Workers need to be trained in operating new machinery
b)
The training staff in the firm have all the necessary skills
c)
The firm wants the cheapest training course possible.
d)
There is no benefit from meeting people outside of the firm
46.

Recruitment is the process of locating, identifying and __________ capable

applicants.

a)

Hiring

b)

Interviewing

c)

Attracting

d)

Training

47.

Qualification, Experience, Training and Certification will fall under the umbrella of

a)

Job Description

b)

Job Specification

c)

Job Evaluation

d)

Job Monitoring

48.
What is external recruitment?
a)
Recruiting from outside the company
b)
Recruiting from Asia
c)
Recruiting from current employees
d)
Recruiting from universiy
49.
Which of the following is NOT usually part of the selection process?
a)
Short listing
b)
Interviewing
c)
  Induction
50.

a) Friendly

b) Introvert

c) Extrovert

d) Emotional

e) Mental strength


The above characteristics can be determined through ;

a)

Aptitude test

b)

Computer test

c)

Personality test