WorksheetsCommunication skills
Total questions: 12
Worksheet time: 7mins
Which of the following is positive body language to use while speaking?
Cross your legs and fold your arms.
Look around and avoid eye contact.
Keep arms open and use open gestures.
Try to hide your while speaking to others.
When providing a feedback, you should
shout at the speaker.
add personal interest.
Depend what other people say.
Give useful remarks which can be used for improvement.
When someone is speaking to you, you should
make funny faces.
pay attention.
use your phone.
yawn frequently.
James is discussing with his new team members, what is a good way for him to practice good listening skills.
keep an open mind.
interrupt while they speak.
Avoid looking at them.
Think about what he wants to order on Grab.
Karen likes to say hurtful statements and doesn't like listening to others. Does she have proper communication skills?
Yes
No
When you want to ask a question, which is the best way to do it?
Use leading words to get the respond that you want.
Only accept yes or no as an answer.
Ask something that you aren't comfortable to answer yourself.
Be open to their response so they can address it fully with comfort and clear thoughts.
There is something you would like to confirm with the speaker, what should you do?
ask them politely.
pull them closer and ask them.
just stare and wait for them to ask if you need something.
Which of the following are benefits of having good communication skills in a team? (you may pick more than one.)
Strengthen relationships.
Solve problems and resolve conflicts properly.
Promotes team building.
You can criticize those who cannot speak up well.
which of the following are related to verbal communication? (you may pick more than one.)
meetings
face to face interaction
letters
body language
Nigel is a shy member of the team, what should you do to make him feel more comfortable.
Approach him nicely and ask simple questions to get a conversation slowly going.
Tease him for being shy.
Stare at him to make him feel uncomfortable.
Just let him be and focus on other members.
If there is no proper communication among team members, what will happen? (you may pick more than one.)
May cause arguments and problems.
Progress may be affected.
It will increase the time taken to complete any task.
Everyone will have a strong relationship.
does communication skills feel more important to you after listening to the presentation?
Yes. I find them more important now.
No. They are still not important.
