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Chapter 6 -Motivation

Total questions: 32

Worksheet time: 16mins

Name
Class
Date
1.
Worker motivation can be defined as
a)
employees working hard because they fear losing their jobs
b)
workers working hard to do their best for the business
c)
employees travelling a long way to get to work
d)
workers work hard just when their manager is watching
2.
People work hard for all of the following reasons except
a)
earning money.
b)
having social contact
c)
gaining recognition
d)
watching TV
3.
Taylor's views on worker motivation suggests that:
a)
workers will work hard when they have clean conditions
b)
workers will work hard when they enjoy work socially
c)
workers will work harder when they are paid more
d)
workers work harder when they are given extra responsibility
4.

According to Maslow's hierarchy of needs, workers' self-fulfilment will be reached when

a)

they are given challenging work to do and are recognised

b)

they are paid a higher salary than other employees

c)

work in groups and are given the chance to make decisions

d)

they have job security

5.
Job satisfaction can be defined as:
a)
being happy when work is finished
b)
being happy when more jobs come in
c)
being happy when an unemployed person finds a job
d)
being happy at work because of the type of job being done
6.
An advantage of the time rate system is that:
a)
it encourages workers to produce as much as possible
b)
 it is easy to calculate from a time sheet
c)
 it encourages workers to get the job finished quickly
d)
 income tax does not have to be paid on earnings
7.

The best definition of wages calculated by time rate is:

a)

the hours worked multiplied by the hourly rate of pay

b)

multiplying the amount produced by a rate per unit of output

c)

a salary paid each month

d)

wages added to the fringe benefits

8.

Which of the following did Herzberg believe is the best example of job enrichment?

a)

the worker is given more work to do and is paid more

b)

the worker is allowed to change jobs

c)

the worker is given more physical jobs to complete

d)

the worker is encouraged to take more responsibility at work

9.
One disadvantage of the piece rate system of wages is that:
a)
workers have to fill in detailed time sheets
b)
high output is discouraged as workers will receive more pay
c)
quality may be a problem if workers work too fast
d)
little time is wasted by workers
10.
Which of the following is an example of a fringe benefit?
a)
Higher pay
b)
Free Meals at the canteen
c)
Annual bonus
d)
 Commission
11.
An advantage to workers of being paid a salary rather than a piece rate is
a)
there is more security of payment
b)
higher pay results from higher output
c)
workers will always receive a higher salary than piece rate 
d)
working longer hours always means higher salary 
12.

According to Herzberg, employees are commonly

most satisfied when offered:

a)

adequate supervision

b)

adequate salary

c)

recognition

d)

job security

e)

safe working conditions

13.

......... is the factors that influence the behavior of workers towards achieving set business goals.

a)

Absenteesim

b)

Labour turnover

c)

Motivation

d)

Labour productivity

14.

Which of the followings are the benefits of having a well-motivated workforce? (The answer can be more than one)

a)

Better quality goods and services

b)

Low rate of absenteeism

c)

More competitive

d)

Low rate of labour turnover

15.

The concept of human needs is the theory of ....

a)

Frederick Herzberg

b)

Enrico Fermi

c)

F. W. Taylor

d)

Abraham Maslow

16.

Which of the following is not part of the concept of human needs?

a)

Esteem needs

b)

Working conditions

c)

Social needs

d)

Self-actualisation

17.

Which of the following is NOT the factor in the hygiene factor?

a)

recognition of achievement

b)

working conditions

c)

salary or wage

d)

relationship with others

18.

Which of the followings are counted as non-financial rewards?

a)

Delegation

b)

Job enlargement

c)

Team working

d)

Profit-sharing

19.

..... an additional reward paid to workers for achieving targets set by managers.

a)

bonus

b)

performance-related pay

c)

commission

d)

salary

20.

..... is payment to workers based on the number of units produced.

a)

salary

b)

hourly wage rate

c)

piece rate

d)

commission

21.

Worker motivation can be defined as

a)

employees working hard because they fear losing their jobs

b)

workers working hard to do their best for the business

c)

employees travelling a long way to get to work

d)

workers work hard just when their supervisor is watching

22.
According to Maslow's hierarchy of needs, workers' self-fulfilment will be reached when
a)
they are given challenging  work to do and are recognised
b)
they are paid a higher salary than other employees
c)
work in groups and are given the chance to make decisions  
d)
they have job security
23.
The best definition of wages calculated by time rate is:
a)
the hours worked multiplied by the hourly rate of pay
b)
multiplying the amount produced by a rate per unit of output
c)
 a salary paid each month
d)
wages added to the fringe benefits
24.
Why do people work?
a)
To pay for necessities
b)
They enjoy working
c)
They are at an age which they should work.
d)
To meet new people and make friends
e)
All of the answer
25.
Well-motivated employees will work more effectively. It can affect the business.
a)
true
b)
false
26.
There will still be high profits for the business even the workers are not happy.
a)
true
b)
false
27.
Physiological needs include _________.
a)
friendship
b)
food
c)
status
d)
shelter
e)
recreation
28.
Social needs include ___________.
a)
Job security
b)
Friendship
c)
Sense of belongling
d)
Love
e)
Recreation
29.
I often worry about losing my job because people are often sacked
a)
Social
b)
Esteem
c)
Physical
d)
Self-actualization
e)
Security
30.
Herzberg's motivators include ____________.
a)
Recognition
b)
Status
c)
Work itself
d)
Salary
e)
Promotion
31.
Managers in public sector hospitals are paid $80000 per year.
a)
Wage
b)
Profit sharing
c)
Bonus scheme
d)
Salary
32.
The staff in a fast-food restaurantare paid $10 per hour.
a)
Salary
b)
Commission
c)
Wage
d)
Bonus scheme

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