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Office Procedures L.1

Total questions: 13

Worksheet time: 14mins

Name
Class
Date
1.

What is information?

a)

Information is the way we think.

b)

Information is ideas that come from customers.

c)

Information is meaningful facts.

d)

Information is random, unorganized words.

2.

All of the following are key office activities EXCEPT

a)

searching Google for information

b)

writing a receipt

c)

creating reports

d)

smiling

3.

Which of the following activities would most likely NOT be done by the secretary?

a)

answer phones and filing of forms

b)

filing forms and making photocopies

c)

making appointments and answering calls

d)

answering calls and making deliveries

4.

Which of the following activities would most likely NOT be done by the manager?

a)

answer phones and hiring employees

b)

filing forms and making photocopies

c)

making big decisions and answering calls

d)

sweeping and making deliveries

5.

Which type of office has a permanent physical building?

a)

mobile

b)

virtual

c)

traditional

d)

telecommuting

6.

Which type of office is like the traditional office but is temporary?

a)

mobile

b)

virtual

c)

traditional

d)

telecommuting

7.

Which type of office has no physical form but allows you to perform work activities as you would in a traditional office?

a)

mobile

b)

virtual

c)

traditional

d)

telecommuting

8.

Which type of office is within a person’s home?

a)

hoteling

b)

home

c)

traditional

d)

telecommuting

9.

All of the following are examples of professional communication software EXCEPT

a)

Meet

b)

Skype

c)

Facebook Messenger

d)

Zoom

10.

A place in which the affairs of an individual, a business or an organization are carried out is called a(n).

a)

church

b)

office

c)

organization

d)

playground

11.

is the core of all office activities. It must be current and accurate.

(a)  

12.

This office has no physical form but persons can perform work activities here. What am I?

(a)  

13.

Give the name of one example of cloud computing learned.

4 lines