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WorksheetsGive a Good News and Bad News
Total questions: 10
Worksheet time: 9mins
1. Which of these sentences is a formal answer to a good news
I am so happy for you
I am very happy for you
a) I am thrilled for you
All previous answers
1. What is the structure of the news?
Holder,Pretitle, Tittle and Summary
Tittle and Summary
Holder and Pretitle,
A successful plan considers the 5 major elements of any communication:
Who,What
Why, When
How
All previous answers
How should you communicate good news to employees?
Ask the question, is it good news?
Have a plan
WHO: Line up the right people
WHAT and WHY: Determine the message and the ‘WIIFM?’ factor
•WHEN: Choose the right time and WHAT: Select your communication channels
what's bad news?
Any news that affect adverse and seriously the vision of anindividual on his future.
Those that objectively can be considered positive for the vast majority of citizens.
Select one of the steps in How to deliver bad news?
It was prepared
Be direct and assertive
Be loving
Have a plan
( Give Him Time) These sentences can help with this:
I will give him a moment to clear his mind.
I have bad news
You need a minute?
I can see that this is a shock, will give them a minute.
I fear me that we will not be able to
The people can need time to assimilate and comprise the bad news. Then, afterwards it is useful to do a pause to give him time to somebody so that it think and assimilate what finishes to say.
Be direct and assertive
Be supportive
Give Him Time
What are some correct phrases that you can use to give good news?
I’m/we are really pleased to tell you that… I’m pleased to say you got the job.
Maybe it would have to seat for this ...
I am /we are (really) happy to inform you that… I am happy to inform you that your application has been approved.
I would like to tell you that… I would like to tell you we accepted your offer.
When delivering bad news, it is important to respect and show understanding for the other's feelings or response. The news was likely disturbing, even unexpected, so be sure to offer charm to help defuse the situation.
Be Direct and Assertive
Be Supportive
Give Him Time
Be Loving
