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WorksheetsInter-personal skill: Communication
Total questions: 10
Worksheet time: 7mins
Choose the correct definitions for Communication (you may choose more than one option)
From Latin commūnicāre, meaning "to share"
activity of conveying information through the exchange thoughts, messages, or information, as by speech, visuals, signals, writing, or behaviour
any act by which one person gives to or receives from another person information about that person's needs, desires, perceptions, knowledge, or affective states
Act of transmitting and receiving information two or a group of person.
Involve one person or party only
Communication is only effective when people understand the message and respond to the message the way the sender wants them to.
True
False
Choose different types of communication (you may choose more than one option)
VERBAL COMMUNICATION
NON-VERBAL COMMUNICATION
WRITTEN COMMUNICATION
VISUAL COMMUNICATION
OPEN COMMUNICATION
Nonverbal communication manages to convey the sender's message without having to use words
False
True
Verbal communication means a written mesage transmitted through email, letter, report, etc
False
True
This form of communication involves the visual display of information, wherein the message is understood or expressed with the help of visual aids. Choose examples below that can help the viewer understand the message visually
topography, drawings, photography
body language
signs, symbols
maps, colours
posters, banners
Choose barriers to effective communication (you may choose more than 1)
physical - hearing disabilities, poor acoustics, noisy surroundings, tired, uncomfortable, worried, ill
psychological - background, perceptions, values, biasness,
language problem - unfamiliar words
non-verbal - facial expression, eye contact, appearance, environment that can cause distraction
Choose NON-VERBAL types of communication below (you may choose more than one answer)
Appearance
Eye contact and facial expressions
posture and body language
environment and territoriality
social media - facebook, IG, twitter etc
In order to be an effective listener, you must be able to:
Prepare to listen
Adjust to the situation
Establish eye contact with the speaker
Focus on ideas or key points and take notes effectively
Be a physically involved listener
A person’s posture can convey anything from high status and self-confidence to shyness and submissiveness.
True
False
