WorksheetsPRE Final Exam
Total questions: 20
Worksheet time: 4hrs 16mins
What is the risk of the Instant Messenger?
Faster than using email
User can respond quickly
More private that a typical chat room
Obtain viruses, worm and Trojan horses through messaging
What is Centralized electronic storage system means?
All files or electronic documents are stored at one safety place
A system that monitors all file movement within the organization
All files or electronic documents are sorted and handled by one person only
One person is responsible to compile all files or document and assign access code to authorized
What is the term for a document listing what is to be accomplished during a meeting?
Minutes
Schedule
Meeting plan
Agenda
Which of the following is true about Microsoft Office and documents?
Document File : Microsoft Excell
Document worksheet : Microsoft Word
Document database : Microsoft Access
Document Presentation : Microsoft Excell
What item that always measures for Postage?
Fees
Wrapper
Location
Weight and dimension
What is the meaning by Sources in Communication Process?
Tools that we use to communicate
The stage to give feedback to the sender
A message that sent by the receiver through communication channel to sender
A message or communication that sent by the sender through communication channel to a receiver
What is the meaning of filing system?
Check to see that the material is complete
The process of keeping all records and documents
These rooms may be department or secondary larger meeting rooms in a building wing or floor.
Most facilities have one fixed Computer Education Rooms. These are used primarily for computer related training activities.
Who should responsibility to take care of all personal file?
Finacial Officer
Marketing Officer
Administrative Officer
Human resources officer
Speak directly into the mouthpiece is related to?
Telephone Holding
Telephone Etiquette
Telephone Screening
Telephone Transferring
What is AGM stand for?
The Annual Good Meeting
The Annual Gold Meeting
The Annual Class Meeting
The Annual General Meeting
Which of the following is not function of facsimile?
Sending
Scanning
Connecting
Receive email
Which of the following is not procedure of making phone calls?
Hold the phone
Press number to be called
Say ’hello’ to the call recipient
Get the phone number you wish to call
Which of the following is not types of virus?
Windows
Macro virus
Program virus
Boot sector virus
Which of the following is not part of the phone?
A speaker
A microphone
Record button
Switch to connect and disconnect the phone from the network
Which of the following is are types of postage?
White pages
Yellow pages
Parcel and document
Instant messaging
Which is not the way taking phone messages
Message
Date and Time
Caller’s Details
Payment Date
Which are the wrong steps for handling outgoing mail?
A postal guide
A postcode books
Record incoming mail
An up-to-date postal charge guide
Which are the wrong steps for handling outgoing mail?
A postal guide
A postcode books
Record incoming mail
An up-to-date postal charge guide
What is the important thing to do when receiving a letter?
The letter received must be in the file
Letters or documents received must be recorded in advance
The letter received must be distributed to the actual recipient
The letter received should be stamped with the date and time received
VoIP It is the transmission of voice communications and multimedia sessions over the Internet. What is the abbreviation for VoIP?
Voice Of Protocol Intranet
Voice Over Internet Protocol
Voice Over Protocol Intranet
Voice Of Internet Protocol
