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WorksheetsKnowledge Check PST Day 1
Total questions: 10
Worksheet time: 9mins
This is the knowledge hub for Citi Retail.
(a)
This is the tool where agents can see the complete view of the client’s account.
(a)
All are types of checking accounts except
regular checking
interest checking
citigold interest checking
access account
What are the basic tools in Citi Retail?
calculator
eclipse
cws
source
This is the tool used for doing maintenance on the client’s account.
(a)
How much will customer be charged for Returned Check fee?
(a)
What are the 2 main accounts Citi Retail offers?
credit card
loan
checking
savings
_______ fee is what we charge the client if the item/s get returned.
service
overdraft
returned check
monthly service
What is our official website where clients can review their accounts and do some transactions?
(a)
Who is Citi's current CEO?
(a)
