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Worksheets

Employability

Total questions: 20

Worksheet time: 11mins

Name
Class
Date
1.

Communication is a learned skill.

a)

True

b)

False

2.

Communication is the act or process of using words, sounds, signs, or behaviors to express or exchange information or to express your ideas, thoughts, and feelings.

a)

True

b)

False

3.

By listening effectively, you can get more information from other people, increase others' trust in you, increase conflict, and better understand how to work with others.

a)

True

b)

False

4.

Which of these are strong Interviewing Skills

a)

Punctuality

b)

Casual Language

c)

Enthusiasm

d)

Preparedness

5.

I am showing initiative if...

a)

I see something say something

b)

Ignore it, it's not my job

c)

I see what needs to be done and do it even if it is not my responsibility

d)

Do my job perfectly

6.

90% of Communication is made up of

a)

Listening

b)

Non-verbal communication

c)

Opinion

d)

Suggestion

7.

My responsibilities to my employer include

a)

punctuality

b)

best use of work time

c)

following safety guidelines

d)

giving my opinion on best practices

8.

Why might a person from Georgia have trouble understanding a person from New York?

a)

Use of jargon

b)

Use of different tones

c)

Use of different dialects

d)

Use of different languages

9.

What term describes a variation of a language spoken by a particular group of people?

a)

Tone

b)

Jargon

c)

Dialect

d)

Semantics

10.

Smiling and rolling your eyes are examples of

a)

tone

b)

jargon

c)

gestures

d)

semantics

11.

Buzzwords, technical language, and slang in a profession are called

a)

jargon

b)

semantics

c)

noise

d)

bias

12.

"Frenemy" and "busted" are examples of

a)

jargon

b)

semantics

c)

gestures

d)

slang

13.

People often judge the sincerity of a speaker by his or her

a)

clarity

b)

tone

c)

gestures

d)

jargon

14.

Body language and gestures are an example of

a)

context

b)

nonverbal communication

c)

medium

d)

compassion

15.

What is referred to as the ability to focus closely on what another person is saying to summarize the true meaning of a message?

a)

Listening

b)

Hearing

c)

Communicating

d)

Discussing

16.

Language differences, assumptions, cultural differences, and noise can all be

a)

jargon

b)

action-required information

c)

interpersonal communication

d)

obstacles to good communication

17.

A(n) ____________ is an preconceived idea about something that could affect a message usually negatively. (Select all that apply)

a)

bias

b)

thought

c)

prejudice

d)

discussion

18.

Nonverbal communication is communication without words and includes (select all that apply).

a)

Facial expressions

b)

Gestures

c)

Eye contact

d)

Listening

19.

A two-way communication that has delayed feedback is interpersonal communication.

a)

True

b)

False

20.

Which of the following is not one of the eight steps of effective writing.

a)

Think about the audience

b)

Taking a survey

c)

Identify the topics

d)

Read through the draft