wayground logo

Free Printable Worksheets

Font size

S
M
L
XL
Worksheets

Supply chain management

Total questions: 50

Worksheet time: 27mins

Name
Class
Date
1.

1. The purpose of supply chain management is…………….

a)

Provide customer satisfaction

b)

Improve quality of a product

c)

Integrating supply and demand management

d)

A. Increase production

2.

Logistics is the part of supply chain involved with the forward and reverse flow of

a)

Goods

b)

Services

c)

Cash

d)

All of above

3.

The major decision areas in supply chain management are

a)

Planning, production ,distribution, inventory

b)

Location, production, scheduling ,inventory

c)

Location ,production ,inventory

d)

Location ,production, distribution, marketing

4.

Reverse logistics is required because

a)

Goods are defective

b)

Goods are unsold

c)

The customer simply change their minds

d)

All of above

5.

The problematic stage of Supply Chain Mgt.

a)

Plan

b)

Return

c)

Develop

d)

Deliver

6.

The end point of the supply chain.

a)

Supplier

b)

Retailer

c)

Distributor

d)

None of the Above (NOTA)

7.

A wholesaler who sells products of a company but can't use the manufacturer's business name.

a)

Dealer

b)

Retailer

c)

Distributor

d)

None of the Above (NOTA)

8.

A person who oversees and manages transportation and storage for inventory

a)

Supply chain manager

b)

Supplier

c)

Logistician

d)

All of the Above (AOTA)

9.

It fulfills the direct procurement requirements through the sourcing, issuance, and confirmation of purchase orders

a)

Strategic sourcing process

b)

Receipt confirmation process

c)

Purchase Order processing

d)

None of the Above (NOTA)

10.

Today, SCM systems focus on extending beyond an organization’s four walls to influence:

a)

A. Suppliers

b)

B. Suppliers’ supplier

c)

C. Customers’ customer

d)

D. All of the above

11.

Which of the following is not one of the five basic components of supply chain management?

a)

A. Plan

b)

B. Source

c)

C. Cost

d)

D. Deliver

12.

What is it called when distorted product demand information passes from one entity to the next throughout the supply chain?

a)

A. Bullwhip effect

b)

B. Demand planning software

c)

C. Supply chain planning software

d)

D. Supply chain execution software

13.

SCM stands for (a)   .

14.

The supply chain concept originated in what discipline?

a)

marketing

b)

operations

c)

logistics

d)

production

15.

The purpose of supply chain management is

a)

provide customer satisfaction

b)

improve quality of a product

c)

integrating supply and demand management

d)

increase production

16.

"Kaizen" is a Japanese term meaning

a)

a fool proof mechanism

b)

Just-in-time (JIT)

c)

a fishbone diagram

d)

continuous improvement

17.

To reduce inventory management costs, many companies use a system called ________, which involves carrying only small inventories of parts or merchandise, often only enough for a few days of operation.

a)

reduction-inventory management

b)

supply chain management

c)

economic order quantity

d)

just-in-time logistics

18.

A person or company that provides repair and maintenance is known as a(n):

a)

Wholesaler

b)

Manufacturer

c)

Retailer

d)

Service Provider

19.

Which function of an organization generates demand?

a)

Finance

b)

Production

c)

Marketing

d)

Transportation

20.

People who sell products to the public

a)

retailers

b)

inventory

c)

warehouses

d)

components

21.

inventory Management is shallow at ____________

a)

RETAILER

b)

WHOLESALER

c)

STOCKIST

d)

MANUFACTURER

22.

Which of these are ENTITIES in a supply chain?

a)

Producers

b)

Tesco

c)

Retailers

d)

Lower Costs

e)

Distribution Centers

23.

This type of supply chain focuses on a pull strategy

a)

Consumer Driven

b)

Commodity Driven

c)

Responsive

d)

Low Costs

24.

What is the aim for SCM managers?

a)

More expensive, slower, worse

b)

Smoother, effective, efficient

c)

Cheaper, faster, better

25.

1. What is supply chain management?

a)

activities associated with the flow and transformation of goods from the raw materials stage, through to end users, as well as the associated information inflows.

b)

the practice of identifying and reducing business expenses to increase profits, and it starts with the budgeting process.

c)

associated with ineffective, destructive, or under performing management.

d)

None of these

26.

As a Supply Chain Manager I've decided to use two suppliers for metal parts.

a)

PLAN

b)

SOURCE

c)

MAKE

d)

DELIVER

e)

RETURN

27.

One of my suppliers has increased the cost of their product every year, I must find a new supplier for the company.

a)

PLAN

b)

SOURCE

c)

MAKE

d)

DELIVER

28.

My company is named Wilsons and we are the parts suppliers used by Apple.

a)

PLAN

b)

SOURCE

c)

MAKE

d)

DELIVER

e)

RETURN

29.

The company must decide how many employees to hire this year.

a)

PLAN

b)

SOURCE

c)

MAKE

d)

DELIVER

e)

RETURN

30.

The Supply Chain Manager makes a recommendation to the president of the company, they should build a new warehouse.

a)

PLAN

b)

SOURCE

c)

MAKE

d)

DELIVER

e)

RETURN

31.

Company leaders meet to determine if they want to make a product themselves or buy a product from another company.

a)

PLAN

b)

SOURCE

c)

MAKE

d)

DELIVER

e)

RETURN

32.

Chief Financial Officer (CFO) must decide if a product will be Make to Stock or Make to Order.

a)

PLAN

b)

SOURCE

c)

MAKE

d)

DELIVER

e)

RETURN

33.

One of the machines in the manufacturing plant must be repaired or replaced.

a)

PLAN

b)

SOURCE

c)

MAKE

d)

DELIVER

e)

RETURN

34.

Every PlayStation 5 must be tested before leaving manufacturing.

a)

PLAN

b)

SOURCE

c)

MAKE

d)

DELIVER

e)

RETURN

35.

Labels and boxes to package product.

a)

PLAN

b)

SOURCE

c)

MAKE

d)

DELIVER

e)

RETURN

36.

How many hours will it take Tesla to build a car?

a)

PLAN

b)

SOURCE

c)

MAKE

d)

DELIVER

e)

RETURN

37.

My customers need my product quickly so we've decided to use airplanes as the mode of transportation.

a)

PLAN

b)

SOURCE

c)

MAKE

d)

DELIVER

e)

RETURN

38.

The shipment of televisions to Best Buy was suppose to arrive two days ago.

a)

PLAN

b)

SOURCE

c)

MAKE

d)

DELIVER

e)

RETURN

39.

Our trucks are outdated and need to be replaced to make travel quicker and more efficient.

a)

PLAN

b)

SOURCE

c)

MAKE

d)

DELIVER

e)

RETURN

40.

Customers can receive an exchange of product but not a refund.

a)

PLAN

b)

SOURCE

c)

MAKE

d)

DELIVER

e)

RETURN

41.

Products can be replaced by mail or at a store.

a)

PLAN

b)

SOURCE

c)

MAKE

d)

DELIVER

e)

RETURN

42.

What will happen to a product when a customer is unsatisfied?

a)

PLAN

b)

SOURCE

c)

MAKE

d)

DELIVER

e)

RETURN

43.

Which one is not a main stage of Supply Chain?

a)

Supplier

b)

Manufacturer

c)

Retailer

d)

Advertiser

44.

The objective of every supply chain is to _____

a)

Generate and manage campaigns

b)

Maximize the overall value generated

c)

Manage customer cases

d)

Personalization

45.

Sourcing determines the amount to charge customers.

a)

True

b)

False

46.

Producing and delivering goods is under which function of an organization?

a)

Finance

b)

Operations

c)

Marketing

d)

Transportation

47.

Ensuring customer satisfaction with a product or service is which functional area of supply chain?

a)

Customer Service

b)

Manufacturing

c)

Inventory

d)

Warehousing

48.

Transporting finished goods from the distribution center to Walmart would come under:

a)

Operations Management

b)

Supply Chain Management

c)

Logistics

49.

Which function of an organization tracks how well the organization is doing?

a)

Finance

b)

Production

c)

Marketing

d)

Transportation

50.

The movement of goods from the supplier to the customer is which type of flow:

a)

Product

b)

Information

c)

Funds

d)

Returns