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WorksheetsSupply chain management
Total questions: 50
Worksheet time: 27mins
1. The purpose of supply chain management is…………….
Provide customer satisfaction
Improve quality of a product
Integrating supply and demand management
A. Increase production
Logistics is the part of supply chain involved with the forward and reverse flow of
Goods
Services
Cash
All of above
The major decision areas in supply chain management are
Planning, production ,distribution, inventory
Location, production, scheduling ,inventory
Location ,production ,inventory
Location ,production, distribution, marketing
Reverse logistics is required because
Goods are defective
Goods are unsold
The customer simply change their minds
All of above
The problematic stage of Supply Chain Mgt.
Plan
Return
Develop
Deliver
The end point of the supply chain.
Supplier
Retailer
Distributor
None of the Above (NOTA)
A wholesaler who sells products of a company but can't use the manufacturer's business name.
Dealer
Retailer
Distributor
None of the Above (NOTA)
A person who oversees and manages transportation and storage for inventory
Supply chain manager
Supplier
Logistician
All of the Above (AOTA)
It fulfills the direct procurement requirements through the sourcing, issuance, and confirmation of purchase orders
Strategic sourcing process
Receipt confirmation process
Purchase Order processing
None of the Above (NOTA)
Today, SCM systems focus on extending beyond an organization’s four walls to influence:
A. Suppliers
B. Suppliers’ supplier
C. Customers’ customer
D. All of the above
Which of the following is not one of the five basic components of supply chain management?
A. Plan
B. Source
C. Cost
D. Deliver
What is it called when distorted product demand information passes from one entity to the next throughout the supply chain?
A. Bullwhip effect
B. Demand planning software
C. Supply chain planning software
D. Supply chain execution software
SCM stands for (a) .
The supply chain concept originated in what discipline?
marketing
operations
logistics
production
The purpose of supply chain management is
provide customer satisfaction
improve quality of a product
integrating supply and demand management
increase production
"Kaizen" is a Japanese term meaning
a fool proof mechanism
Just-in-time (JIT)
a fishbone diagram
continuous improvement
To reduce inventory management costs, many companies use a system called ________, which involves carrying only small inventories of parts or merchandise, often only enough for a few days of operation.
reduction-inventory management
supply chain management
economic order quantity
just-in-time logistics
A person or company that provides repair and maintenance is known as a(n):
Wholesaler
Manufacturer
Retailer
Service Provider
Which function of an organization generates demand?
Finance
Production
Marketing
Transportation
People who sell products to the public
retailers
inventory
warehouses
components
inventory Management is shallow at ____________
RETAILER
WHOLESALER
STOCKIST
MANUFACTURER
Which of these are ENTITIES in a supply chain?
Producers
Tesco
Retailers
Lower Costs
Distribution Centers
This type of supply chain focuses on a pull strategy
Consumer Driven
Commodity Driven
Responsive
Low Costs
What is the aim for SCM managers?
More expensive, slower, worse
Smoother, effective, efficient
Cheaper, faster, better
1. What is supply chain management?
activities associated with the flow and transformation of goods from the raw materials stage, through to end users, as well as the associated information inflows.
the practice of identifying and reducing business expenses to increase profits, and it starts with the budgeting process.
associated with ineffective, destructive, or under performing management.
None of these
As a Supply Chain Manager I've decided to use two suppliers for metal parts.
PLAN
SOURCE
MAKE
DELIVER
RETURN
One of my suppliers has increased the cost of their product every year, I must find a new supplier for the company.
PLAN
SOURCE
MAKE
DELIVER
My company is named Wilsons and we are the parts suppliers used by Apple.
PLAN
SOURCE
MAKE
DELIVER
RETURN
The company must decide how many employees to hire this year.
PLAN
SOURCE
MAKE
DELIVER
RETURN
The Supply Chain Manager makes a recommendation to the president of the company, they should build a new warehouse.
PLAN
SOURCE
MAKE
DELIVER
RETURN
Company leaders meet to determine if they want to make a product themselves or buy a product from another company.
PLAN
SOURCE
MAKE
DELIVER
RETURN
Chief Financial Officer (CFO) must decide if a product will be Make to Stock or Make to Order.
PLAN
SOURCE
MAKE
DELIVER
RETURN
One of the machines in the manufacturing plant must be repaired or replaced.
PLAN
SOURCE
MAKE
DELIVER
RETURN
Every PlayStation 5 must be tested before leaving manufacturing.
PLAN
SOURCE
MAKE
DELIVER
RETURN
Labels and boxes to package product.
PLAN
SOURCE
MAKE
DELIVER
RETURN
How many hours will it take Tesla to build a car?
PLAN
SOURCE
MAKE
DELIVER
RETURN
My customers need my product quickly so we've decided to use airplanes as the mode of transportation.
PLAN
SOURCE
MAKE
DELIVER
RETURN
The shipment of televisions to Best Buy was suppose to arrive two days ago.
PLAN
SOURCE
MAKE
DELIVER
RETURN
Our trucks are outdated and need to be replaced to make travel quicker and more efficient.
PLAN
SOURCE
MAKE
DELIVER
RETURN
Customers can receive an exchange of product but not a refund.
PLAN
SOURCE
MAKE
DELIVER
RETURN
Products can be replaced by mail or at a store.
PLAN
SOURCE
MAKE
DELIVER
RETURN
What will happen to a product when a customer is unsatisfied?
PLAN
SOURCE
MAKE
DELIVER
RETURN
Which one is not a main stage of Supply Chain?
Supplier
Manufacturer
Retailer
Advertiser
The objective of every supply chain is to _____
Generate and manage campaigns
Maximize the overall value generated
Manage customer cases
Personalization
Sourcing determines the amount to charge customers.
True
False
Producing and delivering goods is under which function of an organization?
Finance
Operations
Marketing
Transportation
Ensuring customer satisfaction with a product or service is which functional area of supply chain?
Customer Service
Manufacturing
Inventory
Warehousing
Transporting finished goods from the distribution center to Walmart would come under:
Operations Management
Supply Chain Management
Logistics
Which function of an organization tracks how well the organization is doing?
Finance
Production
Marketing
Transportation
The movement of goods from the supplier to the customer is which type of flow:
Product
Information
Funds
Returns
