NEW
Font size
WorksheetsQuality management
Total questions: 10
Worksheet time: 5mins
What is a high quality product
a product that meets customer expectations and fulfills the price they are willing to pay
a product that does not meets customer expectations but fulfills the price they are willing to pay
a product that meets customer expectations but does not fulfills the price they are willing to pay
What happens when a business produces faulty goods?
it is an example of TQM
it increases costs
it increases costs and damages the reputation
A business checks products after they have been made. What is this an example of?
Quality control
Quality assurance
Kaizen
When products are checked throughout the production process this is called?
Quality control
Quality assurance
Which of the following is usually true about poor quality products?
They are in demand
They fail to meet customer expectations
They are expensive
When is quality control carried out?
during production
before production
end of production
What is the best methods of improving quality
lowering costs
training
expansion
Total quality management involves
management
managements and customers
management, workforce, suppliers and even customers
What does TQM stand for
Total quality management
Total quality mindset
Total quality mindful
When is quality assurance carried out?
beginning of production
end of production
every stage
