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WorksheetsQuiz Operations Management 1
Total questions: 10
Worksheet time: 5mins
What makes service different to goods?
Has a shape
Not long lasting
Few role of user
Moveable
What is the example of physical transformation?
Healthiness
Entertainment
Communication
Manufacturing
What are the elements of Corporate Positioning?
Quality - Cost - Delivery
Physical - Communication - Entertainment
Marketing - Finance - Operations
People - Profit - Planet
What is one example of Cost of Achieving Good Quality (COGQ)?
Internal Failure Cost
Prevention Cost
External Failure Cost
Quality Cost
Which Quality Tools below that has a form of fishbone?
Process Flow Chart
Cause-and-Effect
Check Sheet
Histogram
Why is Perceptual Map so important in design products & service?
Knowing product positioning in the market
Knowing shape of product
Knowing selling price
Designing a promotion
What is one tool of review design?
Productivity
Quality management
Failure Mode & Effect Analysis
Break Even Point
Why is Economic of Scale so important in operations management?
To make annual production plan
To avoid waste in production process
To know the right volume that result optimum cost
To apply economic law in Operations Management
Why does the right service layout give a great advantage for a supermarket?
To minimize loss due to shrinkage or product pilferage
To attract visitor
To easily locate the goods
To increase impulse purchase
Location determination based on coordinated is named as ......
Factor rating
Gravity center approach
Transportation method
Ideal cost analysis
