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WorksheetsTRAINING AND DEVELOPMENT
Total questions: 10
Worksheet time: 5mins
_____ is learning activities designed to help individual employee to grow but which are not confined to a particular job
Training
Education
Development
Skills
The first step in organizing a training program is
Set learning objectives
Identify training needs
Design the program
Evaluate the program
The aim of the person analysis is to _____
describe the desired outcome of the training
determine the exact content of the training
identify the employee who needs training
set objectives for the employees who is being trained
The following are benefits of training EXCEPT
Increases employee's productivity
Keep employees knowledge and skills up-to-date
Help attract and retain talented employees
Decreases employees' job satisfaction
The following statements are TRUE about training EXCEPT
Training are needed when hiring new employees
Training is needed for newly promoted employees
Training is needed when the law requires it
Training can be used as a disciplinary action tool
On-the-job training is suitable when ____
the nature of work is dangerous
work environment is noisy and distracting
cross-training employees within the department
expensive technology needs sensitive handling
The following are disadvantages of On-Job-Training EXCEPT
Managers and peers may not use the same process to complete a job
Products produced may vary in quality
Employees can carry out their jobs in a short span of time
Trainers may pass on bad habits
Training programs must be evaluate to ____
ensure employees will not quit from the company
ensure trainers are happy
justify the financial investment in the training
enhance the training facilities of the company
Smile sheets and reaction sheets are used to measure _____
learning
behavior
reaction
results
Cost and benefits analysis is used to measure _____
reaction to training
training impact on organization
how much employees have changed due to training
the knowledge gained by trainees
