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Organisational Management

Total questions: 40

Worksheet time: 49mins

Name
Class
Date
1.

Which function of management is involved in correcting the performance of individuals, work groups, or teams to ensure that they are all working toward the previously set goals.

a)

Planning

b)

Organizing

c)

Leading

d)

Controlling

2.
The best definition of a firm's  organizational structure is
a)
it shows exactly what job everyone does
b)
it shows a plan of the offices and factory
c)
it shows the management structure & responsibilities
3.
What is delegation?
a)
Giving authority to junior managers to do a particular task
b)
Passing down full responsibility to subordinates
c)
Ordering workers to do certain jobs
d)
Keeping full control with senior managers
4.
An advantage of delegation is
a)
workers have less work to do
b)
managers can concentrate on more important tasks
c)
managers lose some of their responsibilities
d)
managers can control subordinates more  closely
5.
One of the disadvantages of delegation is that
a)
workers are given more authority
b)
there is less control over the work done by staff
c)
managers have more work to do
d)
workers may gain job enrichment
6.
The chain of command in an organisation is
a)
the link that exists between different departments
b)
the method of communication used in the organisation
c)
the line of authority flowing down the organisation
7.
The span of control can be defined as
a)
the number of subordinates directly controled by one manager
b)
the number of departments in a business
c)
the number of managers who report directly to each worker
d)
the number of levels in a firm's hierarchy
8.
One of the benefits of wider spans of control is that
a)
delegation is wanted as many people are heard by the manager
b)
it will lead to a long chain of command
c)
there will be more managers in the organisation
9.
In what type of leadership style do managers take all decisions?
a)
Autocratic leadership
b)
Democratic leadership
c)
Laissez-faire leadership
d)
Centralised leadership
10.
Members tend to make more demands on the leader, show less cooperation and are unable to work independently.
a)
Autocratic
b)
Democratic
c)
Laissez-Faire
11.
This leader offers guidance to the group, but also participates in the group and allows input from others.
a)
Autocratic
b)
Democratic
c)
Laissez-Faire
12.
Leaders who do not listen to others and make all the decisions themselves.
a)
democratic
b)
autocratic
c)
open
d)
situational
13.
This leader encourages group members to participate, but retains the final say over the decision-making process.
a)
Autocratic
b)
Democratic
c)
Open/Laissez-Faire
d)
Situational
14.

This leader offers little or no guidance and leaves decision- making up to the group.

a)

Autocratic

b)

Democratic

c)

Laissez-Faire

15.

Which type of Leadership saves on time when making decisions?

a)

Laissez-faire

b)

Autocratic

c)

Democratic

16.

Which leadership style is best to use in times of crisis?

a)

Laissez-faire

b)

Participative

c)

Democratic

d)

Autocratic

17.

Which leadership style would not work if employees are not skilled or motivated

a)

Laissez-faire

b)

Participative

c)

Transformational

d)

Autocratic

18.
The leadership style employed by most military organizations is _____.
a)
autocratic 
b)
free-rein 
c)
democratic
d)
team-focused
19.

"Let's work together to solve this!" is an example of this leadership style:

a)

Autocratic

b)

Democratic

c)

Laissez Faire

d)

Self Managed Team

20.

Firefighters, combat troops, and police often work with this type of leader:

a)

Autocratic

b)

Democratic

c)

Laissez Faire

d)

Bureaucratic

21.

Scientist, software programmer's, and sales people often have this type of leader:

a)

Autocratic

b)

Democractic

c)

Laissez Faire

d)

Bureaucratic

22.
Providing direction and vision is called: 
a)
Leadership
b)
Delegating
c)
Integrity
d)
Initiative  
23.
Having initiative, a goal, and inspiring with energy are all associated with:
a)
Confidence
b)
Motivation
c)
Integrity
d)
Human Relations
24.

CEO, President, and Vice-President are examples of what level of management?

a)

Top

b)

Middle

c)

Operational

d)

Organizational

25.

A chart that shows how a business is structured and who is in charge of whom.

a)

organizational chart

b)

line authority

c)

management plan

d)

decentralized organization

26.

The unbroken line of authority that extends from the top of the organization to the lowest echelon and clarifies who reports to whom is termed _____.

a)

a. chain of command

b)

b. authority

c)

c. span of control.

d)

d. unity of command

27.

In an organization that has high centralization, _____.

a)

the corporate headquarters is located centrally to branch offices

b)

all top level officials are located within the same geographic area

c)

action can be taken more quickly to solve problems

d)

top managers make all the decisions and lower level managers merely carry out directions

28.

26. The more that lower-level personnel provide input or are actually given the discretion to make decisions, the more _____ there is within an organization.

a)

centralization

b)

disempowerment

c)

work specialization

d)

decentralization

29.

1. A tall organizational structure would be:

a)

Many levels in hierarchy + wide spans of control.

b)

Few layers in hierarchy + narrow spans of control.

c)

Few levels in hierarchy + wide span of control.

d)

Many levels in hierarchy + narrow span of control.

30.

An advantage of flat organization structure is:

a)

There is a narrow span of control.

b)

Communication is quicker.

c)

There are more opportunities for promotion.

d)

Work responsibilities are clear.

31.

A hierarchical organization is one that has:

a)

A high number of layers of management.

b)

Few managers.

c)

A large number of employees.

d)

Few layers of management.

32.

The large number of subordinates reporting to a manager is called as:

a)

Workforce role.

b)

Span of control.

c)

Chain of command.

d)

Hierarchy.

33.

Multiple reporting relationships is a characteristic of which of these structure of organizations?

a)

Function

b)

Division

c)

Matrix

d)

None of the above

34.

Proctor & Gamble departmentalizes by Tide, Pampers, Charmin, and Pringles. This is an example of departmentalization by _____.

a)

Function

b)

Process

c)

Geography

d)

Product

35.

__________ is the principle in which an employee should have only one supervisor to whom he or she is responsible.

a)

Supervision

b)

Span of control

c)

Chain of command

d)

Work specialization

36.

A __________ organization structure combines the elements of functional and product-based departmentalization.

a)

Divisional

b)

Simple

c)

Matrix

d)

Learning

37.

Which of the following types of authority can create problems of overlapping authority?

a)

Functional authority

b)

Line authority

c)

Department authority

d)

Employer authority

38.

A company divides employees into eastern, southern, western and central regions. Which of the following describes such departmentalization?

a)

Geographic departmentalization

b)

Product departmentalization

c)

Target market departmentalization

d)

Process departmentalization

39.

Which of the following types of departmentalization involves grouping of individuals into departments based on different tasks?

a)

Product departmentalization

b)

Target market departmentalization

c)

Process departmentalization

d)

Functional departmentalization

40.

Authority is shared between two supervisors in which of the following types of business structures ?

a)

Matrix organization

b)

Employee-based structure

c)

Divisional structure

d)

Customer-based structure

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