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CapitaLand DNA

Total questions: 15

Worksheet time: 4mins

Name
Class
Date
1.

What does CapitaDNA refer to?

a)

Vision, Mission, Facility and Services

b)

Mission, Services, Facility and Credo

c)

Vision, Mission, Core Values and Credo

d)

Core Values, Mission, Vision and Facility

2.

What is the vision of CapitaLand?

a)

To be leading global enterprise that enriches people communities through high-quality real estate products and services.

b)

To embrace the new era of aspirational, experiential, and service centric culture with a new lifestyle loyalty program.

c)

To be recognized as having the highest level of ethics, integrity, dignity and honor among the foreign investment community.

d)

To increase the profile of Lombok as a viable and rewarding foreign investment opportunity in the South East Asian region.

3.

What are the four areas that become CapitaLand's mission?

a)

People, Investors, Communities and Environment

b)

People, Investors, Communities, and Customers

c)

People, Environment, Sustainable Development, Communities

d)

Investors, Communities, Customers and Buildings

4.

What is our Credo?

a)

Building People, Building Properti

b)

Building People, Building Communities

c)

Building Environment, Building Apartments

d)

Building Character, Building Personality

5.

What are the reasons why our core values matter?

a)

Because they reflect our company culture and they are guiding light for what we stand for and how we act.

b)

Because they guide us to be the best team to serve our guests.

c)

Because they guide us to do what we should do as a Ascott staff.

d)

Because they are good for our improvement.

6.

What are our core values?

a)

Winning Mindset, Enterprising, Respect, Passion

b)

Winning Mindset, Teamwork, Vision, Respect

c)

Enterprising, Respect, Integrity, Passion

d)

Winning Mindset, Enterprising, Respect, Integrity

7.

Being innovative and dare to share our idea for the good of company. Which core value is it?

a)

Winning Mindset

b)

Enterprising

c)

Respect

d)

Integrity

8.

Being Passionate in Pursuing excellence in our work. Which core value is it?

a)

Winning Mindset

b)

Enterprising

c)

Respect

d)

Integrity

9.

Always do the right things with the right way even no one is watching. Which core value is it?

a)

Winning mindset

b)

Enterprising

c)

Respect

d)

Integrity

10.

"Embrace diversity and respect others time and space. Which core value is it?

a)

Winning Mindset

b)

Enterprising

c)

Respect

d)

Integrity

11.

What is LIFE Heartware?

a)

a new type of mechanical pump used to support heart function and blood flow in people with weak or failing hearts.

b)

is a value of ascott staff to deliver excellent service to the guests

c)

is a way of life to develop ourselves become the best version.

d)

an initiative to build a strong service culture among Ascott International employees.

12.

What does LIFE Heartware encourage us?

a)

to go to the extra mile in delivering service from the heart

b)

to be the best version of us in delivering best service to the guests

c)

to be a real server to our guests

d)

to be the real Ascott team in serving our guests

13.

Through 'Heartware', we aim to deliver Ascott International's brand promise.

What is Ascott international's brand promise?

a)

Delivering a luxurious experience to our guests

b)

Providing a unforgettable experience to our guests

c)

Delivering unique stay experience for our guests

d)

Providing a best experience to our guests

14.

There is "ASCOTT way" to facilitate the delivery of LIFE and Ascott moment for our internal customer service behaviors. What does 'A' stand for?

a)

Authentic

b)

Approachable

c)

Ambitious

d)

Attractive

15.

There is 'Ascott Way' to facilitate the delivery of LIFE and Ascott moments for our internal customer service behaviors. What does 'O' stand for?

a)

Okay

b)

Original

c)

Obsessional

d)

Open