Some of my ___________________ included helping customers, filing complaints, and dealing with emergency situations.

During an interview, you might be asked to describe how you ____________________ ( = resolved) a difficult situation.

a person applying for a job

nonverbal communication through gestures, facial expressions, behaviors, and posture

the ability to speak, listen, and write effectively

A personal business letter that you send with your resume when you apply for a job.

Someone who works for an employer.

work you have done in the past

30 - 40 hours per week

To be a good communicator, you also have to be a _________ _________________________.

meeting face to face to try and get a job

working less than 30 hours a week

the job you are applying for

on time to work

someone who can answer questions regarding your character or ability

activities that you do well

nonverbal communication through gestures, facial expressions, behaviors, and posture

the ability to speak, listen, and write effectively

schools you attended