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WorksheetsFront Office Operations - I (Surpise Test)
Total questions: 25
Worksheet time: 19mins
The business of Hotel Industry is considered to be the oldest one, it's around ________ years old.
5000
15000
20000
10000
An Entrepreneur stated 2 Golden Rules of Hospitality Industry, His name was (a) .
As per you, what should be the aim / motive (s) of an hotel / organization.
Serve Guests & make them happy
Earn good name and fame
Don't forget your employees
Maximize Revenue
Inns are also known as _______ in Japan.
Ryokans
Paradors
Dharamshala
Chalets
Inns are also known as (a) in Spain.
Inns are also known as _______ in Greece.
Ryokans
Paradors
Phatnal
Pousadas
UNWTO Stands for (a)
In case an Indian National wants to stay at a hotel, The following thing / things isn't / aren't required upon arrival.
In case a Foreigner National wants to stay at a hotel, The following thing / things isn't / aren't required upon arrival.
A Person travelling from Chandigarh to Dubai will be termed as _________ Tourism.
Inbound
Outbound
None of them
Both of them
City hotel in New York marked the beginning of the present day hotel, The hotel became operational in year _____
HRACC Stands for (a)
FHRAI Stands for (a)
What is Jacuzzi ? / Describe functions of Jacuzzi.
Just a Bath tub with hot / cold water
Underwater Jet Pressure
Available near Sea
All of them
Who's a Butler ? Describe his / her responsibilities.
Interacts closely with VVIP's / Celebrities
Responsible for everything, be it food / print out etc.
Stays next door / Interconnecting Room
Competent about hotel / city's attractions
An Indian hotel with 88 Rooms will be considered as :-
Small Hotel
Medium Hotel
Large Hotel
Very Large Hotel
Who will be considered as Clientele in Hotel Industry ?
Tourists / Leisure
Multi National Company
Govt. Sector
Travel Agents
Which hotels are found near Outskirts of the City ?
Business Hotels
Sub-Urban Hotels
Resort Hotels
Motel
For a Day Use Room - Which of the following statement isn't appropriate ?
It's given for a Day Usage only.
One can be charged approx 50% of normal tariff.
One can stay from 0900 hrs up till 1800 hrs same day
All statements are appropriate
Which of the following can be termed as Secretarial Service ??
Taking a Print Out from Business Centre
Getting a document laminated from Business Centre
Getting a document Spiral bind from Business Centre
Accessing Workstation for Internet Purpose
Using Meeting Room for 50 People in a go
In case a Person wants to stay for a year in a hotel, Which hotel one should opt for ??
Downtown Hotel
Airport Hotel
Residential Hotel
Resort
Taking a halt in between a journey is considered as :-
Layover
Stopover
Both of the above
None of the above
Where one can find a Souvenir inside a hotel ??
SPA
GYM
Gift Shop
Business Centre
If a Person is a Single Owner of a brand / company, it will be termed as :-
Proprietary Ownership / Sole Proprietar
Franchisor
Management Contract
Time-Share
In case a Chauffeur is travelling with a guest during guest's stay at hotel.
As per SOP / Rules - Where is Chauffeur supposed to stay over night ??
In the Car only
Another Room in hotel on Guest's Expense
Dormitory
It's his problem, he must arrange on his own :)
