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Worksheets

Letter writing

Total questions: 174

Worksheet time: 2hrs 43mins

Name
Class
Date
1.

How many parts to a letter are there?

a)

6

b)

5

c)

3

d)

10

2.

What are the five parts of a letter?

a)

beginning, middle, end, start, finish

b)

start, finish, part a, part b, part c

c)

address, greeting, salutation, signature, body

d)

date, salutation, body, closing, signature

3.

Where does the date go in a letter?

a)

top left

b)

top right

c)

the back of the letter

d)

bottom write

4.

What type of letter would you write to the principal of your school?

a)

formal

b)

informal

5.

What type of letter would you write to Miss Sherman?

a)

Formal

b)

Informal

c)

Either is acceptable.

6.

What type of letter would you write to your best friend?

a)

Formal

b)

Informal

7.

Which of the following is the MOST FORMAL closing

a)

Yours,

b)

With Love,

c)

Sincerely,

d)

Your Friend,

8.

Can you close an INFORMAL letter with Sincerely,?

a)

yes

b)

no

9.

Can you close a FORMAL letter with Your Friend,?

a)

Yes

b)

No

c)

Yes, but it would be highly inappropriate

10.

Formal Letter is Used for Communication which is Internal

a)

True

b)

False

11.

When do you use the phrase "Yours sincerely"?

a)

In formal letters when you know the name of the person

b)

In formal letters when you don't know the name of the person

c)

In any kind of formal letter

d)

Only in business letters

12.

When do you use the phrase "Yours faithfully"?

a)

In formal letters when you know the name of the person

b)

In formal letters when you don't know the name of the person

c)

In any kind of formal letter

d)

In love letters

13.

It's great ...... hear ........ you

a)

TO / OF

b)

TO / ABOUT

c)

TO / FROM

d)

- / FROM

14.

Idioms and slang are okay in...

a)

Informal letters / e-mails

b)

Neutral letters / e-mails

c)

Formal letters / e-mails

15.

To finish an informal letter: TAKE ......

a)

CARE

b)

CONTACT

c)

YOU

d)

IT EASY

16.

You can invite someone informally like this.

a)

You must go ...

b)

Would you like to go ...?

c)

Do you have to go ...?

d)

Go to ....

17.

Which statement is more formal?

a)

This movie stinks!

b)

I do not enjoy this movie.

18.

Which expression is more formal than the others?

We .............. the following equipment.

a)

require

b)

want

c)

need

19.

Choose the most formal expression to complete the sentence:

I .............. help staff to improve their level of health and fitness.

a)

would like to

b)

want to

c)

am gonna

20.

What is the definition of application letter?

a)

a personal letter that is typically used to apply for a job

b)

a letter from one company to another, or between such organizations and their customers, clients and other external parties.

c)

a type of letter written to address any type wrong doing, offence, grievance, resentment arising out of a product, service etc.

d)

a letter written to publicise and ultimately sell a product or a service to the consumers.

21.

Sincerely,


This part of the letter is called

a)

the salutation

b)

the complimentary close

c)

the close

d)

the body

22.

Dear Mr. Peterson:


This part of the letter is called ......

a)

salutation

b)

opening

c)

the close

d)

the body

23.
When a business types a letter to another business or an individual it is considered a..............
a)
personal business letter
b)
business letter
c)
letterhead
d)
memo
24.

The inside address includes:

a)

The writer's address

b)

The person who is receiving the letter address

c)

The ending of the letter

d)

None of the above

25.

The greeting goes after the writer's address.

a)

True

b)

False

26.

Which of the following is the correct about the writer's address?

a)

The writer's address is at the top left corner of the page.

b)

The writer's address is at the top right corner of the page.

c)

The writer's address is in the middle of the page.

d)

None of the above

27.

Read the prompt and choose which type of letter you will write... Write a letter about a terrible experience you had at the local clinic.

a)

Letter of thanks

b)

Letter of request

c)

Letter of complaint

d)

Letter of invitation

28.

What tone do we use for a business letter?

a)

Informal tone

b)

Formal tone

29.

Choose the correct response about the order of the Business Letter.

a)

Writer's Address, Date, Inside Address, Greeting, Body, Closing, Signature

b)

Writer's Address, Inside Address, Date, Greeting, Body, Signature, Closing

c)

Inside Address, Writer's Address, Date, Greeting, Body, Signature, Closing

d)

Writer's Address, Greeting, Inside Address, Date, Body, Closing, Signature

30.

What type of letter is it?

Write a letter to the Minister of Youths inviting them to speak to your school's special assembly.

a)

Letter of thanks

b)

Letter of complaint

c)

Letter of invite

d)

Letter of recommendation

31.

Which statement is NOT true about business letters?

a)

The body should contain 3 small paragraphs.

b)

Contractions are not used.

c)

There are 5 parts.

d)

The tone should be formal and polite always

32.

In the body of the letter, what do we include? Choose the best response!

a)

Reference, Information, Purpose, Conclusion

b)

Reference, Information, Conclusion

c)

Purpose, Reference, Information

d)

Purpose and Information

33.

How many parts does the body have?

a)

5

b)

3

c)

4

d)

2

34.

We use phrases like 'Best wishes', and 'Yours faithfully’ to end a formal letter. Which informal phrases might you use to finish an email to a close friend?

a)

Love

b)

Take care

c)

All the best

d)

Kind regards

35.

Which informal phrases might you use to finish an email to a colleague?

a)

Love

b)

Kind regards

c)

All the best

d)

Yours

36.

When do we use the phrase "Why don't we...?" in informal letters?

a)

To ask for information

b)

To give advice

c)

To suggest something to do

d)

To report something

37.

When do we use the phrase: "I'd better get going..." in informal letters?

a)

To begin a letter

b)

To ask a favour

c)

To change subject

d)

To finish a letter

38.

When do we use the phrase: "I am very grateful for..."?

a)

To ask for a response

b)

To apologize

c)

To thank

d)

To suggest or invite

39.

The phrase "I am very grateful for..." is okay in...

a)

Informal

b)

Neutral

c)

Formal

40.

When do you use the phrase "Yours faithfully"?

a)

In formal letters when you know the name of the person

b)

In formal letters when you don't know the name of the person

c)

In any kind of formal letter

d)

In love letters

41.
A short message from person to another in the same business or organization.
a)
Memo
b)
Letter
c)
Report
d)
Spreadsheet
42.
Memorandums are usually referred to as....
a)
Email
b)
Memos
c)
Message
d)
Letter
43.
Memos have no salutation line and no signature area at the end.
a)
True
b)
False
44.
What are the guide words on a memo?
a)
TO, DATE, SUBJECT
b)
TO, FROM
c)
TO, FROM, DATE, SUBJECT
d)
DATE, SUBJECT
45.
What is the top margin of a memo?
a)
1 inch
b)
1.5 inches
c)
2 inches
d)
2.5 inches
46.
What are the side and bottom margins in a memo?
a)
1 inch
b)
1.5 inches
c)
2 inches
d)
2.5 inches
47.
How many times do you space between paragraphs in a memo?
a)
One Time
b)
Two Times
c)
Three Times
d)
Four Times
48.
How many times do you space within the paragraphs of a memo?
a)
Quadruple Space
b)
Double Space
c)
Single Space
d)
No Spaces
49.
The initials of the person who types the memo.
a)
Writers Initials
b)
Left Align
c)
Center Align
d)
Typists Initials
50.
A keying style for a letter or memo in which all the text is aligned at the left margin.
a)
Indented
b)
Hanging Indent
c)
Modified Block
d)
Block
51.
A special notation at the of a memo or letter that indicates that an item(s) is attached to the letter or memo.
a)
Attachment
b)
Enclosure
c)
Copy Notation
d)
Typist Initials
52.
The main text of a personal letter, business letter, memo, email, or report. 
a)
Attachment
b)
Body
c)
Enclosure
d)
Typist Initials
53.
A special notation at the end of a letter that indicates that an item(s) is included with the letter.
a)
Attachment
b)
Enclosure
c)
Typist Initials
d)
Map
54.
The lowercase initials of the keyboard operator and is keyed at the left margin a double space below the writer’s name. 
a)
Typist Initals
b)
Enclosure
c)
Attachment
d)
Body
55.
The three parts of the memo are: memo heading, body, and typist initials. 
a)
True
b)
False
56.

Read the following text to answer questions number 1 to 3.


To : All Employees

From : Paul Walker

Subject : Ordering Supplies

Date : April 4th, 20017


All requests for supplies must be typed and signed. Only typed requests will be accepted. All requests must be on my desk by fifteenth every month. Approved requested will be sent on the Accounting Department. Please plan ahead. It takes two to six weeks to order supplies.


The memo is addressed to ?

a)

New employee

b)

Mr. Paul Walker

c)

Head of Personal

d)

All employees

57.

Read the following text to answer questions number 1 to 3.

To : All Employees

From : Paul Walker

Subject : Ordering Supplies

Date : April 4th, 20017


All requests for supplies must be typed and signed. Only typed requests will be accepted. All requests must be on my desk by fifteenth every month. Approved requested will be sent on the Accounting Department. Please plan ahead. It takes two to six weeks to order supplies.


What Should they do with the request?

a)

Write down on a paper

b)

Type nd sign

c)

Write and sent

d)

Signed

58.

Read the following text to answer questions number 1 to 3.

To : All Employees

From : Paul Walker

Subject : Ordering Supplies

Date : April 4th, 20017


All requests for supplies must be typed and signed. Only typed requests will be accepted. All requests must be on my desk by fifteenth every month. Approved requested will be sent on the Accounting Department. Please plan ahead. It takes two to six weeks to order supplies.


What does the memo about?

a)

Overdue accounts

b)

Office furniture

c)

Supply request

d)

Typewriter

59.

Read the following text to answer questions number 1 to 3.


To : All Employees

From : Paul Walker

Subject : Ordering Supplies

Date : April 4th, 20017


All requests for supplies must be typed and signed. Only typed requests will be accepted. All requests must be on my desk by fifteenth every month. Approved requested will be sent on the Accounting Department. Please plan ahead. It takes two to six weeks to order supplies.


The memo is addressed to ?

a)

New employee

b)

Mr. Paul Walker

c)

Head of Personal

d)

All employees

60.

Read the following text to answer questions number 4 to 6.


Dear, Viana.


Remember, we've had an appointment to go swimming, after school. I'll be waiting for you at home. After having lunch and a nap, please be prepared to go. Don't forget to bring your swimsuit. We will go there by bicycle.


Rere


What should they do before going swimming?

a)

Make an appointment and prepare everything

b)

Have lunch

c)

Have a nap and ride a bicycle

d)

Have lunch, a nap and bring swimsuit

61.

Read the following text to answer questions number 4 to 6.

Dear, Viana.


Remember, we've had an appointment to go swimming, after school. I'll be waiting for you at home. After having lunch and a nap, please be prepared to go. Don't forget to bring your swimsuit. We will go there by bicycle.


Rere


When will they go swimming?

a)

In the morning

b)

In the evening

c)

In the afternoon

d)

At night

62.

Read the following text to answer questions number 4 to 6.

Dear, Viana.


Remember, we've had an appointment to go swimming, after school. I'll be waiting for you at home. After having lunch and a nap, please be prepared to go. Don't forget to bring your swimsuit. We will go there by bicycle.


Rere


Where will Rere be waiting for Viana?

a)

At school

b)

At her home

c)

At the swimming pool

d)

At Viana's home

63.

Read the following text to answer questions number 7 and 8.


To : John Cena

Senior Secretary

From : Andy wright

Date : May 3rd,2017

Sub : Steve Wilder, American Interior Designer


Mr. Wilder will be visiting our office on Friday, May 5th, 2017. I would like you to prepare the concept of our new building’s Interior for him. He will arrive in the morning before.


What is Steve Wilder’s occupation?

a)

A teacher

b)

An interior designer

c)

Secretary

d)

Manager

64.

Read the following text to answer questions!

To : John Cena

Senior Secretary

From : Andy wright

Date : May 3rd,2017

Sub : Steve Wilder, American Interior Designer


Mr. Wilder will be visiting our office on Friday, May 5th, 2017. I would like you to prepare the concept of our new building’s Interior for him. He will arrive in the morning before.


Who is Mr. Andy wright?

a)

A designer

b)

Junior Secretary

c)

John' boss

d)

Steve's boss

65.

Read the following text to answer questions number 7 and 8.

To : John Cena

Senior Secretary

From : Andy wright

Date : May 3rd,2017

Sub : Steve Wilder, American Interior Designer


Mr. Wilder will be visiting our office on Friday, May 5th, 2017. I would like you to prepare the concept of our new building’s Interior for him. He will arrive in the morning before.


When will Mr. Wilder visit their office?

a)

At night

b)

In the afternoon

c)

May 3rd 2017

d)

May 5th 2017

66.

Read the following text to answer questions

To : John Cena

Senior Secretary

From : Andy wright

Date : May 3rd,2017

Sub : Steve Wilder, American Interior Designer


Mr. Wilder will be visiting our office on Friday, May 5th, 2017. I would like you to prepare the concept of our new building’s Interior for him. He will arrive in the morning before.


Where does Mr. Wilder come from?

a)

America

b)

Australia

c)

German

d)

Canada

67.

To : All Employees

From : Paul Walker

Subject : Ordering Supplies

Date : April 4th, 20017


All requests for supplies must be typed and signed. Only typed requests will be accepted. All requests must be on my desk by fifteenth every month. Approved requested will be sent on the Accounting Department. Please plan ahead. It takes two to six weeks to order supplies.

The memo is addressed to….

a)

New employees

b)

Mr. Paul Walker

c)

Head of personnel

d)

All employees

68.

To : All Employees

From : Paul Walker

Subject : Ordering Supplies

Date : April 4th, 20017


All requests for supplies must be typed and signed. Only typed requests will be accepted. All requests must be on my desk by fifteenth every month. Approved requested will be sent on the Accounting Department. Please plan ahead. It takes two to six weeks to order supplies.

What should they do with the request?

a)

Write down on a paper

b)

Typed and signed

c)

Write and sign

d)

Signed

69.

To : All Employees

From : Paul Walker

Subject : Ordering Supplies

Date : April 4th, 20017


All requests for supplies must be typed and signed. Only typed requests will be accepted. All requests must be on my desk by fifteenth every month. Approved requested will be sent on the Accounting Department. Please plan ahead. It takes two to six weeks to order supplies.

What does the memo concern?

a)

Overdue accounts

b)

Office furniture

c)

Supply request

d)

Typewriters

70.

Dear, Viana.


Remember, we've had an appointment to go swimming, after school. I'll be waiting for you at home. After having lunch and a nap, please be prepared to go. Don't forget to bring your swimsuit. We will go there by bicycle.


Rere

What should they do before going swimming?

a)

Make an appointment and prepare everything

b)

Have lunch and bring a swimsuit

c)

Have a nap and ride a bicycle

d)

Have lunch and a nap

71.

Dear, Viana.


Remember, we've had an appointment to go swimming, after school. I'll be waiting for you at home. After having lunch and a nap, please be prepared to go. Don't forget to bring your swimsuit. We will go there by bicycle.


Rere

When will they go swimming?

a)

In the morning

b)

In the evening

c)

In the afternoon

d)

At night

72.

Dear, Viana.


Remember, we've had an appointment to go swimming, after school. I'll be waiting for you at home. After having lunch and a nap, please be prepared to go. Don't forget to bring your swimsuit. We will go there by bicycle.


Rere

Where will Rere be waiting for Viana?

a)

At school

b)

At her home

c)

At the swimming pool

d)

At Viana's home

73.

To : John Cena

Senior Secretary

From : Andy wright

Date : May 3rd,2017

Sub : Steve Wilder, American Interior Designer


Mr. Wilder will be visiting our office on Friday, May 5th, 2017. I would like you to prepare the concept of our new building’s Interior for him. He will arrive in the morning before.

 What is Steve Wilder’s occupation?

a)

A teacher

b)

An Interior Designer

c)

Secretary

d)

Manager

74.

To : John Cena

Senior Secretary

From : Andy wright

Date : May 3rd,2017

Sub : Steve Wilder, American Interior Designer


Mr. Wilder will be visiting our office on Friday, May 5th, 2017. I would like you to prepare the concept of our new building’s Interior for him. He will arrive in the morning before.

Who is Mr. Andy wright?

a)

A designer

b)

Junior secretary

c)

John' boss

d)

Steve’s boss

75.

To : John Cena

Senior Secretary

From : Andy wright

Date : May 3rd,2017

Sub : Steve Wilder, American Interior Designer


Mr. Wilder will be visiting our office on Friday, May 5th, 2017. I would like you to prepare the concept of our new building’s Interior for him. He will arrive in the morning before.

When will Mr. Wilder visit their office?

a)

At night

b)

In the afternoon

c)

May 3rd 2017

d)

May 5th 2017

76.

To : John Cena

Senior Secretary

From : Andy wright

Date : May 3rd,2017

Sub : Steve Wilder, American Interior Designer


Mr. Wilder will be visiting our office on Friday, May 5th, 2017. I would like you to prepare the concept of our new building’s Interior for him. He will arrive in the morning before.

Where does Mr. Wilder come from?

a)

America

b)

Australia

c)

German

d)

Canada

77.

Which of the following is the correct font for a memo?

a)

Times New Roman

b)

Calibri

c)

Arial

d)

Comic Sans MS

78.

"Memo" is short for _____________

a)

Memorandum

b)

Memory

c)

Memos

d)

None of the these listed

79.

What are the 4 headings to a memo? (IN ORDER)

a)

FROM, DATE, TO, SUBJECT

b)

SUBJECT, TO, DATE, FROM

c)

TO, FROM, DATE, SUBJECT

d)

TO, DATE, FROM, SUBJECT

80.

What do you change your margins to for a memo?

a)

TOP 2", BOTTOM 1" & SIDES 2"

b)

TOP 1", BOTTOM 1" & SIDES 2"

c)

TOP 2", BOTTOM 1" & SIDES 1"

81.

What type of spacing do you use throughout your memo?

a)

Double Space

b)

Triple Space

c)

Single Space

82.

What key do you use to align the Headings entries in the memo?

a)

Tab Key

b)

Space Bar

c)

Enter Key

83.

What should your Font Size be?

a)

11

b)

10

c)

12

d)

13

84.

What is included at the bottom of the memo?

a)

Initials

b)

Name

c)

Author

d)

None of these

85.

What should the Top Margin be in the memo?

a)

1"

b)

2"

c)

0"

86.

What should the Spacing After be set to in the memo?

a)

0pt

b)

8pt

c)

16pt

d)

20pt

87.

Memorandums are usually referred to as ________

a)

Memos

b)

Letters

c)

Messages

d)

Emails

88.

How many times do I strike the tab key after FROM heading?

a)

Once

b)

Twice

c)

Three

d)

Four

89.

How many times do I strike the tab key after TO heading?

a)

Once

b)

Twice

c)

Three

d)

Four

90.

How many times do I strike the tab key after SUBJECT heading?

a)

Once

b)

Twice

c)

Three

d)

Four

91.

The top margin of a memorandum is

a)

1 Inch

b)

1.5 inches

c)

2 inches

d)

3 inches

92.

The side and bottom margins of a memorandum are

a)

1 inch

b)

1.5 inches

c)

2 inches

d)

3 inches

93.

The paragraphs of a memorandum are

a)

single-spaced

b)

double-spaced

94.

Between paragraphs of a memorandum there should be a

a)

single-space

b)

double-space

95.

The headings of a memorandum begin with

a)

DATE

b)

SUBJECT

c)

FROM

d)

TO

96.

The paragraphs of a memorandum

a)

are indented .5" with the Tab key

b)

begin at the left margin

c)

are in hanging indent format

97.

Which is the correct order of memo headings

a)

DATE, TO, FROM, SUBJECT

b)

SUBJECT, TO FROM, DATE

c)

TO, FROM, DATE, SUBJECT

d)

FROM, TO, DATE, SUBJECT

98.

The body of an E-mail message should include the receiver's and sender's names.

a)

True

b)

False

99.

In a personal business letter, which letter part is typed first?

a)

Return Address

b)

Date

c)

Letter Mailing Address

100.

The top margin of a business letter is

a)

1 inch

b)

1;5 inches

c)

2 inches

d)

2.5 inches

101.

The side and bottom margins of a business letter are

a)

.5 inches

b)

1 inch

c)

1.5 inches

d)

2 inches

102.

How many times do you press Enter after the date?

a)

1

b)

2

c)

3

d)

4

103.

How many times do you press Enter after the letter address?

a)

1

b)

2

c)

3

d)

4

104.

How many times do you press Enter after the Salutation?

a)

1

b)

2

c)

3

d)

4

105.

What is the spacing within the body paragraphs?

a)

Single

b)

Double

106.

What is the spacing between body paragraphs?

a)

Single

b)

Double

107.

How many times do you press Enter after the Complimentary close?

a)

1

b)

2

c)

3

d)

4

108.

The letter format in which all lines begin at the left margin is

a)

Modern format

b)

Standard format

c)

Block format

109.

Reference initials are the initials of the

a)

writer of the letter

b)

typist of the letter

c)

receiver of the letter

110.

An enclosure notation is placed

a)

below the Complimentary close

b)

below the writer's name

c)

above the writer's name

111.

Memo is used to communicate in your office

a)

True

b)

False

112.

When you write memo, you need to write as long as you can because it will help people to understand much better.

a)

True

b)

False

113.

Memo is a short form of memorandum.

a)

True

b)

False

114.

The purpose of writing memo is to complaint.

a)

True

b)

False

115.

We need to write about 3 pages when writing a memo.

a)

True

b)

False

116.

Which one is the advantage of using memo?

a)

Fast and economical

b)

Using a lot of paper

117.

What kind of text is it?

a)

Memorandum

b)

Bussiness letter

c)

email

d)

telephone message

118.

What is the text about?

a)

Meeting time change

b)

Meeting room change

c)

Meeting subject change

d)

Next meeting

119.

Who is the text addressed to?

a)

Joe Chan

b)

H&S Cte

c)

health and safety committee

d)

To room 101

120.

What kind of text is it?

a)

Sign

b)

Schedule

c)

Memo

d)

Menu

121.

What food can a vegetarian eat?

a)

Egg salad, mushroom and fouecheeses pizza

b)

Cheese burger and Macaroni cheese

c)

Mushroom pizza and four cheeses pizza only

d)

Double cheeseburger

122.

What is the least price from the text?

a)

Egg salad and chicken curry

b)

water

c)

four cheeses pizza

d)

apple and orange

123.

What menu can you buy if you have £6.00?

a)

Double cheese burger and vanilla ice cream

b)

Meat pizza, fruit cake and apple juice

c)

Macaroni cheese, mix fruits and water

d)

Fish and mushroom pie and banana cake

124.

What time can you turn on your mobile phone?

a)

10.00-11.00

b)

5.00-6.00

c)

4.00-5.00

d)

2.30-04.00

125.

How many academic time does the schedule have?

a)

two

b)

one

c)

three

d)

none

126.

Based on the schedule, what time can we have our breakfast?

a)

at nine

b)

before nine

c)

after nine

d)

between nine to ten

127.

What does the sign mean?

a)

There is no phone cell here

b)

There is a mobile phone charging ahead

c)

You are not allowed to use your mobile phone

d)

Don't use a remote control here

128.

Digital Etiquette is also known as?

a)

Digital Footprints

b)

Social Media Laws

c)

Netiquette

d)

DigiNet

129.

What is Netiquette?

a)

Responsibility for the actions of others on the internet.

b)

The correct or acceptable way of communicating on and using the internet.

c)

Using the correct fork at the dinner table.

d)

Rules for face-to-face conversation.

130.

Which is not a basic rule of Netiquette?

a)

Do not use all caps.

b)

Be respectful when communicating with others.

c)

Use abbreviations and acronyms in the online chat.

d)

Treat others the same way you want to be treated online.

131.

Knowing Netiquette will help you to:

a)

Do better on exams.

b)

Avoid offensive online behavior.

c)

Get along better with your friends.

d)

Lose all of your friends.

132.

What are the goals for online communication?

a)

Help others understand you clearly.

b)

Understand others clearly.

c)

Keep a good relationship so you can keep communicating.

d)

All of the above.

133.

Typing in all capitals in electronic communication means:

a)

This message is very important.

b)

You are shouting.

c)

It is okay to forward this message to others.

d)

Nothing special--typing in all caps is normal.

134.

The golden rule of Netiquette is:

a)

Remember the human!

b)

A smiley face in every message.

c)

Don't follow the rules of netiquette.

d)

Type in all caps when you're angry.

135.

Knowledge and understanding of netiquette is useful because:

a)

It will help you create a positive impression on those you meet in cyberspace.

b)

It explains some of the technical limitations of face-to-face interactions.

c)

It explains the conventions already being used by millions of astronauts.

d)

All of the above.

136.

Which of these is an example of not sending a positive message?

a)

Can anyone recommend a good book or game?

b)

I like what you said about this chapter.

c)

I never thought about it like that before. Thanks!

d)

Wait, school is closed?

137.

What is the first thing you need to do after logging in to your Google Hangout?

a)

Type your name.

b)

Use the chat feature in the upper right hand corner.

c)

Mute your microphone.

d)

Introduce yourself to your class.

138.

Who will call on you before you speak in your Google Hangout?

a)

Teacher

b)

Parent/Guardian

c)

Classmates

d)

I can talk anytime I have a question or want to contribute to the conversation.

139.

How many students may talk at once in Google Hangout?

a)

1

b)

2

c)

3

d)

Whoever needs to talk, as long as they raise their hand.

140.

Where should you look when it is your turn to talk?

a)

It doesn't matter where I look.

b)

At the floor.

c)

The camera on my device.

d)

I'm not sure.

141.

What tips are suggested to you for staying engaged in Google Hangout?

a)

Stay attentive.

b)

Pay attention when the teacher is talking.

c)

Pay attention when other students are talking.

d)

All of the above.

142.

The word "netiquette" means...

a)

network education terminology

b)

internet necessities

c)

internet etiquette

d)

necessary teaching etiquette

143.

Knowing proper "netiquette" will help you to

a)

do better on exams

b)

get along better with your teacher

c)

avoid offensive or inappropriate online behavior

d)

navigate the Internet

144.

Netiquette is...

a)

The correct or acceptable way of communicating on the internet.

b)

Playing tennis politely.

c)

Rules for polite conversation

d)

Informal writing like emails to friends, birthday cards, etc..

145.

TYPING IN ALL CAPITAL LETTERS usually comes across as

a)

shouting

b)

kidding around

c)

trolling

d)

good netiquette

146.

Which of the following is NOT an example of "etiquette"?

a)

Holding the door for someone

b)

Winning the championship in soccer

c)

Having good table manners

d)

Writing a thank you note.

147.

Formal writing is

a)

More professional and less personal

b)

Done through texts and social media

c)

Casual and spontaneous

d)

Not important

148.

Informal writing is

a)

Casual and spontaneous

b)

Important at school

c)

Bad etiquette

d)

Good to use when writing a big essay

149.

Rules for communication (both digitally and face to face) are different depending on who you are communicating with-- example: teacher versus friend

a)

True

b)

False

150.

Before you submit any formal writing-- such as a paragraph for an assignment or an email to your teacher-- you should

a)

Change the color of the font

b)

Read over it to check for any careless mistakes

c)

Make a copy of it

d)

Click submit as quickly as possible

151.

Ultimately, the rules of netiquette all come down to

a)

Courage and bravery

b)

Intelligence and wit

c)

Respect and kindness

d)

Humor and friendship

152.

PLEDGE OF GOOD DIGITAL CITIZENSHIP AND NETIQUETTE

I will communicate politely and respectfully with other digital citizens.

I will stand up to cyber bullying and report it to teachers and parents.

I acknowledge that everything posted online is permanent.

I will be mindful of my online activity and ask myself, "Does my digital footprint convey a positive image?"

I will always be respectful of my teachers and peers online just as I would in person.

a)

YES

b)

NO

153.

State the correct definition for netiquette.

a)

moral guidelines that constitute good behavior

b)

code of acceptable behaviors users should follow while on the Internet

c)

moral guidelines that govern the use of computer and information system

154.

Which is NOT the area of where netiquette is highly stressed.

a)

E mail

b)

Instant Messaging

c)

Message Board

d)

Internet

155.

Which sentence portraying the importance of netiquette?

a)

code of acceptable behaviors users should follow while on the Internet

b)

moral guideline that govern the use of computer and information system

c)

as the guidelines that constitute good behavior on a network.

156.

Which netiquette rule/rules users should follow while sending an e-mail?

a)

Keep messages brief

b)

Use meaningful subject line

c)

Use proper grammar, spelling and punctuation

d)

Use emoticons to express emotion

157.

Which netiquette rule/rules user should follow while using Instant Messaging?

a)

Be careful when using sarcasm and humour

b)

Avoid using too many IM Acronyms

c)

Use emoticons to express emotion

d)

Use meaningful subject line

158.

State the netiquette rule that the sentence below depicted:


Don’t give out personal information – such as your real name, telephone number, or credit card information – to people you meet online.

a)

Do not USE ALL CAPITAL LETTER

b)

Be careful

c)

Be cautious

d)

Avoid sending or posting flames

159.

State the netiquette rule that the sentence below depicted:


"It is always a good idea to ask permission before quoting anyone, but that isn’t always possible. If you want to quote someone, keep the quote short, cite the source, and put a link to the complete written work."

a)

Always read the F.A.Q. if there is one

b)

Think before you send

c)

Cite other's work that you use

d)

Do not assume material is correct or up to date

160.

Which netiquette rule that the statement below represent:


"Never copy someone else’s work and post it as your own. It is against copyright law because it is considered stealing. "

a)

Watch what you say

b)

Cite other's work you use

c)

Obey copyright laws

d)

Avoid using too many IM acronyms

161.

State the netiquette rule that this statement represent:


"Never flame or rant in a public forum. Show respect for the opinions of others, avoid saying anything negative about others even if you don’t agree."

a)

Do not use lightly colored or unreadable fonts. It’s annoying.

b)

Be careful when using sarcasm and humour.

c)

Avoid sending or posting flames.

d)

Never read someone's private email.

162.

Based on the picture, what netiquette rule user should follow ?

a)

Avoid forward chain letter

b)

Use emoticons to express emotion

c)

Do not use lightly colored or unreadable fonts. It’s annoying.

d)

Watch what you say

163.

Social media user will have so much to say about this issue. What netiquette rule that user should follow to keep the Internet safe and clean from any hatred, angry and racist comment?

a)

Be clear and concise

b)

Avoid sending flame

164.
Why would you use a smiley face?
a)
To decorate a message
b)
To confuse the recipient
c)
To waste time
d)
To express an emotion that might be hard to do in writing.
165.
WHAT IS WRONG WITH THIS SENTANCE.
a)
It looks like it's shouting.
b)
Words are misspelled.
c)
It's not punctuated correclty.
d)
All of the above.
166.
What's the purpose of using abbreviations?
a)
They're funny.
b)
To save keystrokes.
c)
They have no real purpose. 
d)
To appear illiterate. 
167.
What should you avoid doing in a chat room?
a)
Posting your phone number.
b)
Revealing financial information.
c)
Posting your address. 
d)
All of the above.
168.
Why should you be careful about what you post in an online discussion?
a)
Your post might be saved & come back to haunt you.
b)
You will be billed for it. 
c)
You might be funny. 
d)
All of the above.
169.
Typing in all capitals in electronic communications means:
a)
this message is very important.
b)
you are shouting.
c)
it's okay to forward this message to others.
d)
 nothing special--typing in all caps is normal.
170.
Before posting to a discussion group you should
a)
read the FAQ.
b)
find the Frequently Asked Questions (FAQ) document.
c)
read some of the existing posts to get an idea of the tone and character of the group.
d)
 all of the above.
171.
A flame is
a)
a post or email message that expresses a strong opinion or criticism.
b)
an expert programmer.
c)
a person who consistently breaks the rules of Netiquette.
d)
an online chain letter.
172.
The Golden Rule of Netiquette is
a)
 remember the human!
b)
a smiley in every message.
c)
don't follow the rules of netiquette.
d)
type in all caps when you're angry.
173.
The phrase "lurk before you leap" means
a)
send your post to the moderator via email before posting it to a discussion group.
b)
make sure there isn't a host moderating the chat before you scroll the chat screen.
c)
post test messages to several USENET newsgroups before posting a real message.
d)
familiarize yourself with a discussion group before actively participating
174.
Spamming is very poor Netiquette and means
a)
sending in lines of nonsensical garbage in a chat conversation.
b)
posting a message that contains graphic descriptions of something really gross.
c)
spilling the juice of meat-byproducts into your keyboard.
d)
posting or emailing unsolicited advertising messages to a wide audience.