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WorksheetsLetter writing
Total questions: 174
Worksheet time: 2hrs 43mins
How many parts to a letter are there?
6
5
3
10
What are the five parts of a letter?
beginning, middle, end, start, finish
start, finish, part a, part b, part c
address, greeting, salutation, signature, body
date, salutation, body, closing, signature
Where does the date go in a letter?
top left
top right
the back of the letter
bottom write
What type of letter would you write to the principal of your school?
formal
informal
What type of letter would you write to Miss Sherman?
Formal
Informal
Either is acceptable.
What type of letter would you write to your best friend?
Formal
Informal
Which of the following is the MOST FORMAL closing
Yours,
With Love,
Sincerely,
Your Friend,
Can you close an INFORMAL letter with Sincerely,?
yes
no
Can you close a FORMAL letter with Your Friend,?
Yes
No
Yes, but it would be highly inappropriate
Formal Letter is Used for Communication which is Internal
True
False
When do you use the phrase "Yours sincerely"?
In formal letters when you know the name of the person
In formal letters when you don't know the name of the person
In any kind of formal letter
Only in business letters
When do you use the phrase "Yours faithfully"?
In formal letters when you know the name of the person
In formal letters when you don't know the name of the person
In any kind of formal letter
In love letters
It's great ...... hear ........ you
TO / OF
TO / ABOUT
TO / FROM
- / FROM
Idioms and slang are okay in...
Informal letters / e-mails
Neutral letters / e-mails
Formal letters / e-mails
To finish an informal letter: TAKE ......
CARE
CONTACT
YOU
IT EASY
You can invite someone informally like this.
You must go ...
Would you like to go ...?
Do you have to go ...?
Go to ....
Which statement is more formal?
This movie stinks!
I do not enjoy this movie.
Which expression is more formal than the others?
We .............. the following equipment.
require
want
need
Choose the most formal expression to complete the sentence:
I .............. help staff to improve their level of health and fitness.
would like to
want to
am gonna
What is the definition of application letter?
a personal letter that is typically used to apply for a job
a letter from one company to another, or between such organizations and their customers, clients and other external parties.
a type of letter written to address any type wrong doing, offence, grievance, resentment arising out of a product, service etc.
a letter written to publicise and ultimately sell a product or a service to the consumers.
Sincerely,
This part of the letter is called
the salutation
the complimentary close
the close
the body
Dear Mr. Peterson:
This part of the letter is called ......
salutation
opening
the close
the body
The inside address includes:
The writer's address
The person who is receiving the letter address
The ending of the letter
None of the above
The greeting goes after the writer's address.
True
False
Which of the following is the correct about the writer's address?
The writer's address is at the top left corner of the page.
The writer's address is at the top right corner of the page.
The writer's address is in the middle of the page.
None of the above
Read the prompt and choose which type of letter you will write... Write a letter about a terrible experience you had at the local clinic.
Letter of thanks
Letter of request
Letter of complaint
Letter of invitation
What tone do we use for a business letter?
Informal tone
Formal tone
Choose the correct response about the order of the Business Letter.
Writer's Address, Date, Inside Address, Greeting, Body, Closing, Signature
Writer's Address, Inside Address, Date, Greeting, Body, Signature, Closing
Inside Address, Writer's Address, Date, Greeting, Body, Signature, Closing
Writer's Address, Greeting, Inside Address, Date, Body, Closing, Signature
What type of letter is it?
Write a letter to the Minister of Youths inviting them to speak to your school's special assembly.
Letter of thanks
Letter of complaint
Letter of invite
Letter of recommendation
Which statement is NOT true about business letters?
The body should contain 3 small paragraphs.
Contractions are not used.
There are 5 parts.
The tone should be formal and polite always
In the body of the letter, what do we include? Choose the best response!
Reference, Information, Purpose, Conclusion
Reference, Information, Conclusion
Purpose, Reference, Information
Purpose and Information
How many parts does the body have?
5
3
4
2
We use phrases like 'Best wishes', and 'Yours faithfully’ to end a formal letter. Which informal phrases might you use to finish an email to a close friend?
Love
Take care
All the best
Kind regards
Which informal phrases might you use to finish an email to a colleague?
Love
Kind regards
All the best
Yours
When do we use the phrase "Why don't we...?" in informal letters?
To ask for information
To give advice
To suggest something to do
To report something
When do we use the phrase: "I'd better get going..." in informal letters?
To begin a letter
To ask a favour
To change subject
To finish a letter
When do we use the phrase: "I am very grateful for..."?
To ask for a response
To apologize
To thank
To suggest or invite
The phrase "I am very grateful for..." is okay in...
Informal
Neutral
Formal
When do you use the phrase "Yours faithfully"?
In formal letters when you know the name of the person
In formal letters when you don't know the name of the person
In any kind of formal letter
In love letters
Read the following text to answer questions number 1 to 3.
To : All Employees
From : Paul Walker
Subject : Ordering Supplies
Date : April 4th, 20017
All requests for supplies must be typed and signed. Only typed requests will be accepted. All requests must be on my desk by fifteenth every month. Approved requested will be sent on the Accounting Department. Please plan ahead. It takes two to six weeks to order supplies.
The memo is addressed to ?
New employee
Mr. Paul Walker
Head of Personal
All employees
Read the following text to answer questions number 1 to 3.
To : All Employees
From : Paul Walker
Subject : Ordering Supplies
Date : April 4th, 20017
All requests for supplies must be typed and signed. Only typed requests will be accepted. All requests must be on my desk by fifteenth every month. Approved requested will be sent on the Accounting Department. Please plan ahead. It takes two to six weeks to order supplies.
What Should they do with the request?
Write down on a paper
Type nd sign
Write and sent
Signed
Read the following text to answer questions number 1 to 3.
To : All Employees
From : Paul Walker
Subject : Ordering Supplies
Date : April 4th, 20017
All requests for supplies must be typed and signed. Only typed requests will be accepted. All requests must be on my desk by fifteenth every month. Approved requested will be sent on the Accounting Department. Please plan ahead. It takes two to six weeks to order supplies.
What does the memo about?
Overdue accounts
Office furniture
Supply request
Typewriter
Read the following text to answer questions number 1 to 3.
To : All Employees
From : Paul Walker
Subject : Ordering Supplies
Date : April 4th, 20017
All requests for supplies must be typed and signed. Only typed requests will be accepted. All requests must be on my desk by fifteenth every month. Approved requested will be sent on the Accounting Department. Please plan ahead. It takes two to six weeks to order supplies.
The memo is addressed to ?
New employee
Mr. Paul Walker
Head of Personal
All employees
Read the following text to answer questions number 4 to 6.
Dear, Viana.
Remember, we've had an appointment to go swimming, after school. I'll be waiting for you at home. After having lunch and a nap, please be prepared to go. Don't forget to bring your swimsuit. We will go there by bicycle.
Rere
What should they do before going swimming?
Make an appointment and prepare everything
Have lunch
Have a nap and ride a bicycle
Have lunch, a nap and bring swimsuit
Read the following text to answer questions number 4 to 6.
Dear, Viana.
Remember, we've had an appointment to go swimming, after school. I'll be waiting for you at home. After having lunch and a nap, please be prepared to go. Don't forget to bring your swimsuit. We will go there by bicycle.
Rere
When will they go swimming?
In the morning
In the evening
In the afternoon
At night
Read the following text to answer questions number 4 to 6.
Dear, Viana.
Remember, we've had an appointment to go swimming, after school. I'll be waiting for you at home. After having lunch and a nap, please be prepared to go. Don't forget to bring your swimsuit. We will go there by bicycle.
Rere
Where will Rere be waiting for Viana?
At school
At her home
At the swimming pool
At Viana's home
Read the following text to answer questions number 7 and 8.
To : John Cena
Senior Secretary
From : Andy wright
Date : May 3rd,2017
Sub : Steve Wilder, American Interior Designer
Mr. Wilder will be visiting our office on Friday, May 5th, 2017. I would like you to prepare the concept of our new building’s Interior for him. He will arrive in the morning before.
What is Steve Wilder’s occupation?
A teacher
An interior designer
Secretary
Manager
Read the following text to answer questions!
To : John Cena
Senior Secretary
From : Andy wright
Date : May 3rd,2017
Sub : Steve Wilder, American Interior Designer
Mr. Wilder will be visiting our office on Friday, May 5th, 2017. I would like you to prepare the concept of our new building’s Interior for him. He will arrive in the morning before.
Who is Mr. Andy wright?
A designer
Junior Secretary
John' boss
Steve's boss
Read the following text to answer questions number 7 and 8.
To : John Cena
Senior Secretary
From : Andy wright
Date : May 3rd,2017
Sub : Steve Wilder, American Interior Designer
Mr. Wilder will be visiting our office on Friday, May 5th, 2017. I would like you to prepare the concept of our new building’s Interior for him. He will arrive in the morning before.
When will Mr. Wilder visit their office?
At night
In the afternoon
May 3rd 2017
May 5th 2017
Read the following text to answer questions
To : John Cena
Senior Secretary
From : Andy wright
Date : May 3rd,2017
Sub : Steve Wilder, American Interior Designer
Mr. Wilder will be visiting our office on Friday, May 5th, 2017. I would like you to prepare the concept of our new building’s Interior for him. He will arrive in the morning before.
Where does Mr. Wilder come from?
America
Australia
German
Canada
To : All Employees
From : Paul Walker
Subject : Ordering Supplies
Date : April 4th, 20017
All requests for supplies must be typed and signed. Only typed requests will be accepted. All requests must be on my desk by fifteenth every month. Approved requested will be sent on the Accounting Department. Please plan ahead. It takes two to six weeks to order supplies.
The memo is addressed to….
New employees
Mr. Paul Walker
Head of personnel
All employees
To : All Employees
From : Paul Walker
Subject : Ordering Supplies
Date : April 4th, 20017
All requests for supplies must be typed and signed. Only typed requests will be accepted. All requests must be on my desk by fifteenth every month. Approved requested will be sent on the Accounting Department. Please plan ahead. It takes two to six weeks to order supplies.
What should they do with the request?
Write down on a paper
Typed and signed
Write and sign
Signed
To : All Employees
From : Paul Walker
Subject : Ordering Supplies
Date : April 4th, 20017
All requests for supplies must be typed and signed. Only typed requests will be accepted. All requests must be on my desk by fifteenth every month. Approved requested will be sent on the Accounting Department. Please plan ahead. It takes two to six weeks to order supplies.
What does the memo concern?
Overdue accounts
Office furniture
Supply request
Typewriters
Dear, Viana.
Remember, we've had an appointment to go swimming, after school. I'll be waiting for you at home. After having lunch and a nap, please be prepared to go. Don't forget to bring your swimsuit. We will go there by bicycle.
Rere
What should they do before going swimming?
Make an appointment and prepare everything
Have lunch and bring a swimsuit
Have a nap and ride a bicycle
Have lunch and a nap
Dear, Viana.
Remember, we've had an appointment to go swimming, after school. I'll be waiting for you at home. After having lunch and a nap, please be prepared to go. Don't forget to bring your swimsuit. We will go there by bicycle.
Rere
When will they go swimming?
In the morning
In the evening
In the afternoon
At night
Dear, Viana.
Remember, we've had an appointment to go swimming, after school. I'll be waiting for you at home. After having lunch and a nap, please be prepared to go. Don't forget to bring your swimsuit. We will go there by bicycle.
Rere
Where will Rere be waiting for Viana?
At school
At her home
At the swimming pool
At Viana's home
To : John Cena
Senior Secretary
From : Andy wright
Date : May 3rd,2017
Sub : Steve Wilder, American Interior Designer
Mr. Wilder will be visiting our office on Friday, May 5th, 2017. I would like you to prepare the concept of our new building’s Interior for him. He will arrive in the morning before.
What is Steve Wilder’s occupation?
A teacher
An Interior Designer
Secretary
Manager
To : John Cena
Senior Secretary
From : Andy wright
Date : May 3rd,2017
Sub : Steve Wilder, American Interior Designer
Mr. Wilder will be visiting our office on Friday, May 5th, 2017. I would like you to prepare the concept of our new building’s Interior for him. He will arrive in the morning before.
Who is Mr. Andy wright?
A designer
Junior secretary
John' boss
Steve’s boss
To : John Cena
Senior Secretary
From : Andy wright
Date : May 3rd,2017
Sub : Steve Wilder, American Interior Designer
Mr. Wilder will be visiting our office on Friday, May 5th, 2017. I would like you to prepare the concept of our new building’s Interior for him. He will arrive in the morning before.
When will Mr. Wilder visit their office?
At night
In the afternoon
May 3rd 2017
May 5th 2017
To : John Cena
Senior Secretary
From : Andy wright
Date : May 3rd,2017
Sub : Steve Wilder, American Interior Designer
Mr. Wilder will be visiting our office on Friday, May 5th, 2017. I would like you to prepare the concept of our new building’s Interior for him. He will arrive in the morning before.
Where does Mr. Wilder come from?
America
Australia
German
Canada
Which of the following is the correct font for a memo?
Times New Roman
Calibri
Arial
Comic Sans MS
"Memo" is short for _____________
Memorandum
Memory
Memos
None of the these listed
What are the 4 headings to a memo? (IN ORDER)
FROM, DATE, TO, SUBJECT
SUBJECT, TO, DATE, FROM
TO, FROM, DATE, SUBJECT
TO, DATE, FROM, SUBJECT
What do you change your margins to for a memo?
TOP 2", BOTTOM 1" & SIDES 2"
TOP 1", BOTTOM 1" & SIDES 2"
TOP 2", BOTTOM 1" & SIDES 1"
What type of spacing do you use throughout your memo?
Double Space
Triple Space
Single Space
What key do you use to align the Headings entries in the memo?
Tab Key
Space Bar
Enter Key
What should your Font Size be?
11
10
12
13
What is included at the bottom of the memo?
Initials
Name
Author
None of these
What should the Top Margin be in the memo?
1"
2"
0"
What should the Spacing After be set to in the memo?
0pt
8pt
16pt
20pt
Memorandums are usually referred to as ________
Memos
Letters
Messages
Emails
How many times do I strike the tab key after FROM heading?
Once
Twice
Three
Four
How many times do I strike the tab key after TO heading?
Once
Twice
Three
Four
How many times do I strike the tab key after SUBJECT heading?
Once
Twice
Three
Four
The top margin of a memorandum is
1 Inch
1.5 inches
2 inches
3 inches
The side and bottom margins of a memorandum are
1 inch
1.5 inches
2 inches
3 inches
The paragraphs of a memorandum are
single-spaced
double-spaced
Between paragraphs of a memorandum there should be a
single-space
double-space
The headings of a memorandum begin with
DATE
SUBJECT
FROM
TO
The paragraphs of a memorandum
are indented .5" with the Tab key
begin at the left margin
are in hanging indent format
Which is the correct order of memo headings
DATE, TO, FROM, SUBJECT
SUBJECT, TO FROM, DATE
TO, FROM, DATE, SUBJECT
FROM, TO, DATE, SUBJECT
The body of an E-mail message should include the receiver's and sender's names.
True
False
In a personal business letter, which letter part is typed first?
Return Address
Date
Letter Mailing Address
The top margin of a business letter is
1 inch
1;5 inches
2 inches
2.5 inches
The side and bottom margins of a business letter are
.5 inches
1 inch
1.5 inches
2 inches
How many times do you press Enter after the date?
1
2
3
4
How many times do you press Enter after the letter address?
1
2
3
4
How many times do you press Enter after the Salutation?
1
2
3
4
What is the spacing within the body paragraphs?
Single
Double
What is the spacing between body paragraphs?
Single
Double
How many times do you press Enter after the Complimentary close?
1
2
3
4
The letter format in which all lines begin at the left margin is
Modern format
Standard format
Block format
Reference initials are the initials of the
writer of the letter
typist of the letter
receiver of the letter
An enclosure notation is placed
below the Complimentary close
below the writer's name
above the writer's name
Memo is used to communicate in your office
True
False
When you write memo, you need to write as long as you can because it will help people to understand much better.
True
False
Memo is a short form of memorandum.
True
False
The purpose of writing memo is to complaint.
True
False
We need to write about 3 pages when writing a memo.
True
False
Which one is the advantage of using memo?
Fast and economical
Using a lot of paper
What kind of text is it?
Memorandum
Bussiness letter
telephone message
What is the text about?
Meeting time change
Meeting room change
Meeting subject change
Next meeting
Who is the text addressed to?
Joe Chan
H&S Cte
health and safety committee
To room 101
What kind of text is it?
Sign
Schedule
Memo
Menu
What food can a vegetarian eat?
Egg salad, mushroom and fouecheeses pizza
Cheese burger and Macaroni cheese
Mushroom pizza and four cheeses pizza only
Double cheeseburger
What is the least price from the text?
Egg salad and chicken curry
water
four cheeses pizza
apple and orange
What menu can you buy if you have £6.00?
Double cheese burger and vanilla ice cream
Meat pizza, fruit cake and apple juice
Macaroni cheese, mix fruits and water
Fish and mushroom pie and banana cake
What time can you turn on your mobile phone?
10.00-11.00
5.00-6.00
4.00-5.00
2.30-04.00
How many academic time does the schedule have?
two
one
three
none
Based on the schedule, what time can we have our breakfast?
at nine
before nine
after nine
between nine to ten
What does the sign mean?
There is no phone cell here
There is a mobile phone charging ahead
You are not allowed to use your mobile phone
Don't use a remote control here
Digital Etiquette is also known as?
Digital Footprints
Social Media Laws
Netiquette
DigiNet
What is Netiquette?
Responsibility for the actions of others on the internet.
The correct or acceptable way of communicating on and using the internet.
Using the correct fork at the dinner table.
Rules for face-to-face conversation.
Which is not a basic rule of Netiquette?
Do not use all caps.
Be respectful when communicating with others.
Use abbreviations and acronyms in the online chat.
Treat others the same way you want to be treated online.
Knowing Netiquette will help you to:
Do better on exams.
Avoid offensive online behavior.
Get along better with your friends.
Lose all of your friends.
What are the goals for online communication?
Help others understand you clearly.
Understand others clearly.
Keep a good relationship so you can keep communicating.
All of the above.
Typing in all capitals in electronic communication means:
This message is very important.
You are shouting.
It is okay to forward this message to others.
Nothing special--typing in all caps is normal.
The golden rule of Netiquette is:
Remember the human!
A smiley face in every message.
Don't follow the rules of netiquette.
Type in all caps when you're angry.
Knowledge and understanding of netiquette is useful because:
It will help you create a positive impression on those you meet in cyberspace.
It explains some of the technical limitations of face-to-face interactions.
It explains the conventions already being used by millions of astronauts.
All of the above.
Which of these is an example of not sending a positive message?
Can anyone recommend a good book or game?
I like what you said about this chapter.
I never thought about it like that before. Thanks!
Wait, school is closed?
What is the first thing you need to do after logging in to your Google Hangout?
Type your name.
Use the chat feature in the upper right hand corner.
Mute your microphone.
Introduce yourself to your class.
Who will call on you before you speak in your Google Hangout?
Teacher
Parent/Guardian
Classmates
I can talk anytime I have a question or want to contribute to the conversation.
How many students may talk at once in Google Hangout?
1
2
3
Whoever needs to talk, as long as they raise their hand.
Where should you look when it is your turn to talk?
It doesn't matter where I look.
At the floor.
The camera on my device.
I'm not sure.
What tips are suggested to you for staying engaged in Google Hangout?
Stay attentive.
Pay attention when the teacher is talking.
Pay attention when other students are talking.
All of the above.
The word "netiquette" means...
network education terminology
internet necessities
internet etiquette
necessary teaching etiquette
Knowing proper "netiquette" will help you to
do better on exams
get along better with your teacher
avoid offensive or inappropriate online behavior
navigate the Internet
Netiquette is...
The correct or acceptable way of communicating on the internet.
Playing tennis politely.
Rules for polite conversation
Informal writing like emails to friends, birthday cards, etc..
TYPING IN ALL CAPITAL LETTERS usually comes across as
shouting
kidding around
trolling
good netiquette
Which of the following is NOT an example of "etiquette"?
Holding the door for someone
Winning the championship in soccer
Having good table manners
Writing a thank you note.
Formal writing is
More professional and less personal
Done through texts and social media
Casual and spontaneous
Not important
Informal writing is
Casual and spontaneous
Important at school
Bad etiquette
Good to use when writing a big essay
Rules for communication (both digitally and face to face) are different depending on who you are communicating with-- example: teacher versus friend
True
False
Before you submit any formal writing-- such as a paragraph for an assignment or an email to your teacher-- you should
Change the color of the font
Read over it to check for any careless mistakes
Make a copy of it
Click submit as quickly as possible
Ultimately, the rules of netiquette all come down to
Courage and bravery
Intelligence and wit
Respect and kindness
Humor and friendship
PLEDGE OF GOOD DIGITAL CITIZENSHIP AND NETIQUETTE
I will communicate politely and respectfully with other digital citizens.
I will stand up to cyber bullying and report it to teachers and parents.
I acknowledge that everything posted online is permanent.
I will be mindful of my online activity and ask myself, "Does my digital footprint convey a positive image?"
I will always be respectful of my teachers and peers online just as I would in person.
YES
NO
State the correct definition for netiquette.
moral guidelines that constitute good behavior
code of acceptable behaviors users should follow while on the Internet
moral guidelines that govern the use of computer and information system
Which is NOT the area of where netiquette is highly stressed.
E mail
Instant Messaging
Message Board
Internet
Which sentence portraying the importance of netiquette?
code of acceptable behaviors users should follow while on the Internet
moral guideline that govern the use of computer and information system
as the guidelines that constitute good behavior on a network.
Which netiquette rule/rules users should follow while sending an e-mail?
Keep messages brief
Use meaningful subject line
Use proper grammar, spelling and punctuation
Use emoticons to express emotion
Which netiquette rule/rules user should follow while using Instant Messaging?
Be careful when using sarcasm and humour
Avoid using too many IM Acronyms
Use emoticons to express emotion
Use meaningful subject line
State the netiquette rule that the sentence below depicted:
Don’t give out personal information – such as your real name, telephone number, or credit card information – to people you meet online.
Do not USE ALL CAPITAL LETTER
Be careful
Be cautious
Avoid sending or posting flames
State the netiquette rule that the sentence below depicted:
"It is always a good idea to ask permission before quoting anyone, but that isn’t always possible. If you want to quote someone, keep the quote short, cite the source, and put a link to the complete written work."
Always read the F.A.Q. if there is one
Think before you send
Cite other's work that you use
Do not assume material is correct or up to date
Which netiquette rule that the statement below represent:
"Never copy someone else’s work and post it as your own. It is against copyright law because it is considered stealing. "
Watch what you say
Cite other's work you use
Obey copyright laws
Avoid using too many IM acronyms
State the netiquette rule that this statement represent:
"Never flame or rant in a public forum. Show respect for the opinions of others, avoid saying anything negative about others even if you don’t agree."
Do not use lightly colored or unreadable fonts. It’s annoying.
Be careful when using sarcasm and humour.
Avoid sending or posting flames.
Never read someone's private email.
Based on the picture, what netiquette rule user should follow ?
Avoid forward chain letter
Use emoticons to express emotion
Do not use lightly colored or unreadable fonts. It’s annoying.
Watch what you say
Social media user will have so much to say about this issue. What netiquette rule that user should follow to keep the Internet safe and clean from any hatred, angry and racist comment?
Be clear and concise
Avoid sending flame
