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WorksheetsBusiness Org 6.2 Units 1-4
Total questions: 31
Worksheet time: 18mins
Recruitment and selection is a function performed by:
Employee relations
Accounting
Human Resources
The CEO
The main sectors of industry are
Primary, secondary, thirdly and quarterly
Primary, secondary and tertiary
Primary, secondary, tertiary and quaternary
Raw materials and finished goods
Businesses in the primary sectors extract raw materials from the ground
True
False
HR involves the following levels of work (select all that apply):
Strategic
Tactical
Operations
Quaternary
The selection process can involve the following tests (select the correct answers)
Psychometric
Interviews
Personality
Aptitude
What does ICT mean?
Internet communication technology
Information communication teaching
International Communication technology
Information communication technology
A market is where buyers and sellers meet to exchange goods and services for money.
True
False
Marketing is how an organisation communicates with a potential seller.
True
False
Different marketing needs characterise each organisation.
True
False
Market segments are usually measured in terms of (select all that are correct)
Volume
Number of consumers
Sales value ($)
Number of hits on a website
Market segments are divided into five common areas.
True
False
What are the four market segments?
Demonstrations, Geology, Psychologists and Behavioural
Types of people, where they live, psychiatrists and behaviourists
Demographics, Geographic, Psychographic and Behavioural
None of the above
For marketing to be effective, organisations need information about: (select the correct answers)
Competitors
How happy your teacher is!
Consumer wants and needs
Market demand
Stock in the warehouse
What were the original 4p's of marketing?
promotion
peas
price
product
place
What are the additional 3p's of marketing?
Personal protective equipment
People, procedures and physical education
People, process and physical evidence
Perfect practising people
The product portfolio is the collection of all the products or services offered by an organisation.
True
False
There are four stages in the product life cycle.
True
False
Employee relations is concerned with: (select all the correct answers)
Marrying people all around the world
Maintaining productivity
Motivating employees
Maintaining good morale
Training people how to make coffee
Recruitment isn't part of the HR function.
True
False
Which of the following are methods of field research?
Reading government reports
Hall tests
Looking at websites
Interviews
Surveys
Which isn't a benefit of market segmentation?
Products can be changed to suit different markets.
Appropriate prices can be set.
Identifying gaps in clothing
Marketing is targeted to the appropriate market.
What are the correct levels in Maslow's hierarchy of needs?
Food, water, shelter and the internet
A good job, some friends and fulfilling creative needs
Safety needs and rest
Physiological, safety, belongingness and love, esteem and self-actualisation
Methods of motivating staff include (select all that are true):
More holidays
Improved working conditions
Flexi time
Working under pressure
Chance of promotion
Meaningful work is (select 2):
A job that doesn't really suit you.
Working in small teams
Working 24/7
Being autonomous
Trust in leadership is:
Being inspired
Leaders who don't work with you
Transparent communication
Investment in people
A Training Needs Analysis (TNA) is the process in which the company identifies training and development needs of its employees so that they can do their job effectively.
True
False
Training includes (select all that apply):
Doing homework
Coaching and mentoring
On the job training
Role playing
Millennials are people aged between ... years of age in 2019.
12 and 21
22 and 38
39-54
retirement
............. is what we use to manage and analyse marketing operations, such as analytics, SEO auditing, competitive intelligence, and social media monitoring
Internet technology
Internal technology
International technology
External technology
App is short for
appetiser
Apple
appetite
application
The elements of a digital marketing strategy include (select all that apply):
Engaging website and email marketing
SEO (Search engine optimisation)
Interviewing Oprah
Social media and content marketing
