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WorksheetsEconomic Resources - Services
Total questions: 10
Worksheet time: 5mins
A service is a ____________ product provided by a firm.
tangible
physical
intangible
theoretical
A service can provide a physical end-product.
TRUE
FALSE
Which of the following is not a service.
tennis shoes
a hair cut
a singer performing
a chef cooking
___________ is the aspect of services that describes how they do not last forever.
Intangibility
Perishability
Non-standardization
Labour Intensity
___________ is the aspect of services that describes the communication of customer and service provider .
Buyer Involvement
Demand fluctuations
Non-standardization
Labour Intensity
Labour Intensity refers to the fact that
services do not last
services are not all the same
services are provided by human beings
None of the above
The desires of the consumers will change based on trends. This aspect links to
Buyer Involvement
Tangibility
Lack Standardization
None of the above
Both service and goods can be paid for.
TRUE
FALSE
Both goods and services are provided based on demand.
TRUE
FALSE
No 2 services have the same characteristics.
TRUE
FALSE
