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WorksheetsThe Microenvironment Pt 2
Total questions: 12
Worksheet time: 12mins
Which of the following are examples of short-term financing?
Overdrafts
Suppliers’ credit (trade credit)
Short-term loans
The aim of marketing is to:
Retain customers
Gain more customers
Build and improve a brand
Increase sales to generate more profit.
What does LSM stand for?
Living Standards Measure
Liver stiffness measurement
Long Sweet Messages
Lembaga Swadaya Masyarakat
Which of the following form part of the 4 Traditional Ps of marketing?
Product
Price
Place
Promotion
The PRODUCT includes the whole package sold by the business, which includes:
The features of the product (design)
Quality of the product
Branding
Packaging
Sales and after-sales service
The Consumer Protection Act (CPA)...
aims to promote and advance the social and economic welfare of consumers in South Africa.
establishes a legal framework for a consumer market that is fair, accessible and sustainable for consumers.
aims to improve consumer awareness and encouraging responsible and informed consumer choices and behaviour.
Which of the following are Fundamental consumer rights?
all products must be clearly marked with the correct price. The quality of products must be of fair value and safe for human consumption.
all contracts must be written in plain language so that it can be understood by customers
consumers are allowed to return goods if they were not allowed to examine them before purchase.
Purchases made by the purchasing department include...
Purchases for resale
Purchase for conversion
Purchase for own use
(a) refers to the suitability of the product for its intended use.
Quality can be specified by the following:
Trademarks
Grading of agricultural products,
Grading of agricultural products,
ISO 9000
The National Credit Act 34 of 2005...
aims to ensure consistent treatment of different credit products and credit providers.
encourages consumers to borrow responsibly, avoid too much debt and meet financial obligations.
aims to balance the rights and responsibilities of credit providers and consumers
discourages irresponsible credit granting by credit providers and the failure to pay by consumers
True or false? The foremen in the production department functions on the lower-level of management.
True
False
