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Medical - Intro

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

Which operating unit is not being supported by CCC currently?

a)

Individual insurance and investments

b)

Property & Casualty

c)

Group Benefits

d)

Group Retirement Services

2.

If a client uses the words group "pension", "retirement" or "savings" then the call is for which department?

a)

Group Retirement Services (GRS)

b)

Group Benefit

c)

Individual investments

d)

Dental

3.

__________ is a tax-effective way to pay for eligible medical and dental expenses not covered by provincial health plans or by the benefits plan.

a)

Health Spending Account

b)

Medical Benefit

c)

Maximum

d)

Co-insurance

4.

__________ is the out of pocket expense paid by the insured person before insurance policy could be paid off.

a)

Maximum

b)

Co-insurance

c)

Deductible

5.

Select the methods for claim submission?

a)

Email

b)

Website

c)

Paper

d)

Fax

e)

Mobile App

6.

Expenses are being reimbursed basis the service availed and not the credential of the practitioner.

a)

True

b)

False

7.

Sun Life does not cover the out of country charges for COVID as emergency and associated expenses.

a)

True

b)

False

8.

Every expense which we pay, needs to be searched using 5 character alpha-numeric internal code.

a)

True

b)

False

9.

Under Group Benefits, in Manila, we handle the following:

a)

Disability Benefits

b)

Dental Benefits

c)

Health Spending Account

d)

Medical Benefits

10.

_____________ is a fixed % an insurance company must pay in the claim.

a)

Deductible

b)

Co-insurance

c)

Maximum