My mother is visiting my house, ________ I won’t be able to meet you on Thursday after all.

_________ her Intelligence she attracted the attention of all the seminar participants.

Many people believe that the increase in crime is _________.

The poor parents could not support their beautiful baby. ___________

Let me ____________ why we have to cut costs.

They will ___________ you which project you could handle this month.

Cigarette smoke ______ of over 4000 chemicals, including that are known to cause cancer.

The risk of smoking_______, and nearly 500.000 people die every year from smoking.

The city _____________ by new comers.

Many new houses __________ for the victims.

You see someone with a heavy suitcase and you offer help.

You will say: Would you like a _______?

You’re very busy and a colleague offers to make you a cup of tea. (“Would you like a cup of tea?”) you want to accept the offer and say:

You’re carrying two bags and you are nearly home, when someone offers you help. You don't want help and say:

You’re carrying two back and you are nearly home, when someone offers you help. In this situation, you could also say:

This week you have lots to do. A friend offers to go shopping for you, but you don’t want your friend to help. You say: actually, I’m fine. Thanks______.

This week you have lots to do. a friend offers to go shopping for you, but you don’t want your friend to help. In this situation you could also say to your friend: I'll be fine thanks._________

Your friend insists and says “please, let me do the shopping for you!” you say: ___________.

For the question numbers (19 – 23) are arranging the jumbled sentences

Do you want me to copy these files? (1)

Not at all. I’II be happy to copy them (2)

Thanks. I really appreciate it (3)

Yes. If you don’t mind (4)

Please arrange the jumbled sentences

Yes, please. My daughter spilled her milk on the bed sheet could you replace the sheet ? (1)

Of course. I’II send someone up for it right away. What’s your room number? (2)

Housekeeping. Can I help you? (3)

Please arrange the jumbled sentences

Do you know when to expect him? (1)

Good afternoon, Paiton energy. How my I help you? (2)

He should be back at 3 o’clock. Would you like to leave message? (3)

I’m sorry, Mr. Dougherty is out of the office at the moment. (4)

Yes, I would like to speak to Joseph Dougherty, please. (5)

Please arrange the jumbled sentences

1. Have you been here to see doctor Hansen before?

2. Yes, I have. I had a physical checkup last year.

3. Good morning, doctor Hansen’s office. How may I help you?

4. Hello, I’d like to make an appointment to see doctor Hansen, please.

5. Just a moment. What is your name?

Please arrange the jumbled sentences

1. Are you alright?

2. Yes, just shaken up a bit.

3. Why don’t you sit down here and I’II call a doctor for you?

4. Thank you. I appreciate your help.

5. Excuse me, but can you help me.

6. Of course, sir. What can I do for you.

7. Some kind of reptile bit my leg while I was walking here.

Read the texts. You have to choose the best answer: A, B, C, or D. Find the number on the question and mark your answer.

Text 1

Dear Ms. McCoy,

I (24) ________ interested in applying for the office assistant position that was listed on CareerBuilder.com. I have experience in scheduling appointments, communicating with clients, and I am familiar with a variety of phone system.

My communication skills are excellent and I (25)_______training in a variety of software programs and systems. I believe that l will be an asset to your office. This position would provide me with the ideal opportunity to assist at your organization and to expand my administrative skills.

My schedule is flexible and I would be available to start working at your convenience. I hope to schedule an interview at a mutually convenient time. I (26)_______to speaking with you.

Thank you for your consideration.

Sincerely.

Quman

Dear Ms. McCoy,

I (24) ________ interested in applying for the office assistant position that was listed on CareerBuilder.com. I have experience in scheduling appointments, communicating with clients, and I am familiar with a variety of phone system.

My communication skills are excellent and I (25)_______training in a variety of software programs and systems. I believe that l will be an asset to your office. This position would provide me with the ideal opportunity to assist at your organization and to expand my administrative skills.

My schedule is flexible and I would be available to start working at your convenience. I hope to schedule an interview at a mutually convenient time.1 (26)_______to speaking with you.

Thank you for your consideration.

Sincerely.

Quman

Dear Ms. McCoy,

I (24) ________ interested in applying for the office assistant position that was listed on CareerBuilder.com. I have experience in scheduling appointments, communicating with clients, and I am familiar with a variety of phone system.

My communication skills are excellent and I (25)_______training in a variety of software programs and systems. I believe that l will be an asset to your office. This position would provide me with the ideal opportunity to assist at your organization and to expand my administrative skills.

My schedule is flexible and I would be available to start working at your convenience. I hope to schedule an interview at a mutually convenient time.1 (26)_______to speaking with you.

Thank you for your consideration.

Sincerely.

Quman

Text 2

I am (27)______in the student assistant position that you have advertised for this summer at Campus Office. I have office experience from my current job as an assistant in the Math Department.

Over the past six months, my duties haw included basic office routines and working with Microsoft Word, PowerPoint, and Excel to assist in preparing department class presentations.

My genuine work ethic, attention to detail, and my respect for confidentiality will make me a great candidate for your student assistant position. I have attached my (28)______for your consideration. I look forward to hearing from you.

Text 2

I am (27)______in the student assistant position that you have advertised for this summer at Campus Office. I have office experience from my current job as an assistant in the Math Department.

Over the past six months, my duties haw included basic office routines and working with Microsoft Word, PowerPoint, and Excel to assist in preparing department class presentations.

My genuine work ethic, attention to detail, and my respect for confidentiality will make me a great candidate for your student assistant position. I have attached my (28)______for your consideration. I look forward to hearing from you.

Text 3

I am writing to you because I believe that my training, experience, and proven abilities as a translator will allow me to significantly contribute to your company's language division.

In reviewing the attached resume, you will note that I have acquired valuable experience in all facets of editing, proofreading, and translating various documents. I have a unique talent in the translation of highly complex and technical information into simple terms and concepts that the reader can readily grasp. Furthermore, l enjoy a challenge and continually stay abreast of the latest developments in linguistic fields.

If you are seeking a professional translator who has excellent people and problem-solving skills and can easily provide services for your client then please consider what I have to offer. I believe it would be mutually beneficial for us to meet and discuss the goals of your company and how my technical abilities can help you achieve those goals. I will call your office in a few days to inquire about the possibility of a meeting. Thank you for your time and consideration.

What field is the applicant interested in?

I am writing to you because I believe that my training, experience, and proven abilities as a translator will allow me to significantly contribute to your company's language division.

In reviewing the attached resume, you will note that I have acquired valuable experience in all facets of editing, proofreading, and translating various documents. I have a unique talent in the translation of highly complex and technical information into simple terms and concepts that the reader can readily grasp. Furthermore, l enjoy a challenge and continually stay abreast of the latest developments in linguistic fields.

If you are seeking a professional translator who has excellent people and problem-solving skills and can easily provide services for your client then please consider what I have to offer. I believe it would be mutually beneficial for us to meet and discuss the goals of your company and how my technical abilities can help you achieve those goals. I will call your office in a few days to inquire about the possibility of a meeting. Thank you for your time and consideration.

The applicant has the following experience, except.…..

I am writing to you because I believe that my training, experience, and proven abilities as a translator will allow me to significantly contribute to your company's language division.

In reviewing the attached resume, you will note that I have acquired valuable experience in all facets of editing, proofreading, and translating various documents. I have a unique talent in the translation of highly complex and technical information into simple terms and concepts that the reader can readily grasp. Furthermore, l enjoy a challenge and continually stay abreast of the latest developments in linguistic fields.

If you are seeking a professional translator who has excellent people and problem-solving skills and can easily provide services for your client then please consider what I have to offer. I believe it would be mutually beneficial for us to meet and discuss the goals of your company and how my technical abilities can help you achieve those goals. I will call your office in a few days to inquire about the possibility of a meeting. Thank you for your time and consideration.

What does the applicant enclose with the application letter?

I am writing to you because I believe that my training, experience, and proven abilities as a translator will allow me to significantly contribute to your company's language division.

In reviewing the attached resume, you will note that I have acquired valuable experience in all facets of editing, proofreading, and translating various documents. I have a unique talent in the translation of highly complex and technical information into simple terms and concepts that the reader can readily grasp. Furthermore, l enjoy a challenge and continually stay abreast of the latest developments in linguistic fields.

If you are seeking a professional translator who has excellent people and problem-solving skills and can easily provide services for your client then please consider what I have to offer. I believe it would be mutually beneficial for us to meet and discuss the goals of your company and how my technical abilities can help you achieve those goals. I will call your office in a few days to inquire about the possibility of a meeting. Thank you for your time and consideration.

What will the applicant do next, after sending the application letter?

I am writing to you because I believe that my training, experience, and proven abilities as a translator will allow me to significantly contribute to your company's language division.

In reviewing the attached resume, you will note that I have acquired valuable experience in all facets of editing, proofreading, and translating various documents. I have a unique talent in the translation of highly complex and technical information into simple terms and concepts that the reader can readily grasp. Furthermore, l enjoy a challenge and continually stay abreast of the latest developments in linguistic fields.

If you are seeking a professional translator who has excellent people and problem-solving skills and can easily provide services for your client then please consider what I have to offer. I believe it would be mutually beneficial for us to meet and discuss the goals of your company and how my technical abilities can help you achieve those goals. I will call your office in a few days to inquire about the possibility of a meeting. Thank you for your time and consideration.

What does the word "mutually” in Paragraph 3 mean?

Texts 4

To : Russ Lehman <rlehman@lvh.org>

From : Josh Tobin <jtobin@hello.com>

Date : May 17th, 2018

Re : Volunteering

Attachments : Application, Recommendation Letter

_ _ _ _ _ _ _ _ _ _ __ _ _ _ _ _ _ _ _ _ _ _ _ _

Dear Mr. Lehman,

My name is Josh Tobin. Two weeks ago I saw the announcement for the volunteer positions posted in the weekly community newsletter.

I apologize for the delay in contacting you. I understand that the completed application was due two days ago; however, I have been out of town on vacation. I will return on May 21 and will be able to attend the orientation. Please note that all necessary documents are attached.

My time this summer is limited, but I'll be available every Tuesday. Unfortunately, I'm not available on Saturdays and Sundays due to my restaurant job. I'll wait to hear from you prior to the orientation and training next week.

Thank you for your time,

Josh

What does Josh request in his message?

To : Russ Lehman <rlehman@lvh.org>

From : Josh Tobin <jtobin@hello.com>

Date : May 17th, 2018

Re : Volunteering

Attachments : Application, Recommendation Letter

_ _ _ _ _ _ _ _ _ _ __ _ _ _ _ _ _ _ _ _ _ _ _ _

Dear Mr. Lehman,

My name is Josh Tobin. Two weeks ago I saw the announcement for the volunteer positions posted in the weekly community newsletter.

I apologize for the delay in contacting you. I understand that the completed application was due two days ago; however, I have been out of town on vacation. I will return on May 21 and will be able to attend the orientation. Please note that all necessary documents are attached.

My time this summer is limited, but I'll be available every Tuesday. Unfortunately, I'm not available on Saturdays and Sundays due to my restaurant job. I'll wait to hear from you prior to the orientation and training next week.

Thank you for your time,

Josh

How many hours will Josh likely be able to volunteer on the day he is available?

The following dialogues are for the questions number 36 to 38.

Complete the dialogues with correct words or phrases

Dialogue 1

Interviewer : What do you consider your greatest (36) _____?

Candidate : I’m a determined problem solver. In fact, you might call me a trouble-shooter.

Interviewer : Could you give me an example?

Candidate : Certainly. A few years ago, we were experiencing (37)______ with our customer data base. Tech-support was having difficulties finding the problem, so I took it upon myself to dig into the problem. After two days of (38) ________ up on some basic programming skills, I was able to identify the problem and resolve the issue.

The following dialogues are for the questions number 36 to 38.

Complete the dialogues with correct words or phrases

Dialogue 1

Interviewer : What do you consider your greatest (36) _____?

Candidate : I’m a determined problem solver. In fact, you might call me a trouble-shooter.

Interviewer : Could you give me an example?

Candidate : Certainly. A few years ago, we were experiencing (37)______ with our customer data base. Tech-support was having difficulties finding the problem, so I took it upon myself to dig into the problem. After two days of (38) ________ up on some basic programming skills, I was able to identify the problem and resolve the issue.

The following dialogues are for the questions number 36 to 38.

Complete the dialogues with correct words or phrases

Dialogue 1

Interviewer : What do you consider your greatest (36) _____?

Candidate : I’m a determined problem solver. In fact, you might call me a trouble-shooter.

Interviewer : Could you give me an example?

Candidate : Certainly. A few years ago, we were experiencing (37)______ with our customer data base. Tech-support was having difficulties finding the problem, so I took it upon myself to dig into the problem. After two days of (38) ________ up on some basic programming skills, I was able to identify the problem and resolve the issue.

The following dialogues are for the questions number 39 to 40.

Complete the dialogues with correct words or phrases

Dialogue 2

Interviewer : Let’s talk about your work experience. Could you describe your current responsibilities?

Candidate : I’ve taken on a number of roles in my current position. I collaborate with consultants on an ongoing basis, as well as evaluate the job performance of my team members. I also handle foreign correspondence in (39)_________.

Interviewer : Could you give me some more details about job evaluation?

Candidate : Certainly. We focus on project-based assignment. (40)______ use a rubric to evaluate individual team members on key metrics for the project. My evaluation is then used as reference for future assignments.

Dialogue 2

Interviewer : Let’s talk about your work experience. Could you describe your current responsibilities?

Candidate : I’ve taken on a number of roles in my current position. I collaborate with consultants on an ongoing basis, as well as evaluate the job performance of my team members. I also handle foreign correspondence in (39)_________.

Interviewer : Could you give me some more details about job evaluation?

Candidate : Certainly. We focus on project-based assignment. (40)______ use a rubric to evaluate individual team members on key metrics for the project. My evaluation is then used as reference for future assignments.