WorksheetsVFGH CXX Training
Total questions: 10
Worksheet time: 2mins
How many lives would we like to improve per our purpose?
10 Million
1 Million
10 Billion
1 Billion
What is the Consumer TNPS KPI Target we have for the year?
40
35
70
5
What is the Enterprise TNPS KPI Target we have for the year?
40
35
70
5
How many channels can we find TOBi on?
3
5
4
6
TOBi is able to handle transactions
True
False
Project DNA & Skyline has the basic function of
Eliminate, Simplify, Automate
Automate, Automate Automate
Digitalization
Project Skyline has _________ Intent Reasons
12
6
4
3
Which apps are currently connected to MVA10?
(Select Best Answer)
Vodafone Music, Dreamlab
Vodafone Music, 2CTV, WhatsApp
Vodafone Music, 2CTV, DreamLab
Vodafone Music, 2CTV
According to telephone courtesy, you are to return missed calls within how many hours?
4
6
2
1
how can one access the Self Service Portal?
myvodafone.vodafone.com.gh
vodafone.com.gh
selfserve.vodafone.com.gh
fbb.vodafone.come.gh
