WorksheetsSEM 1 Final Review
Total questions: 83
Worksheet time: 42mins
Which is a secondary source of info. for a sport or an event?
Personal interviews
Computerized surveys
Accounting records
Demographic reports
Which is an example of a secondary source of data that a sports or an event marketer can obtain internally?
Magazine article
Trade journal
Government website
Sales report
A sports or an event organization that wants to obtain info. about the population in a certain geographic location might use which source?
Government sources
Telephone surveys
Primary databases
Personal Questionaires
To know what websites & advertisements visitors see, sports & event e-marketers would check which component?
Text files
Direct Delivery programs
Clickstream data
Internet service providers
Which internal records might a business use to analyze information regarding customer satisfaction levels?
Expense reports
Debit receipts
Credit reports
Comment cards
WHich is a reason why businesses should regularly monitor their internal records that contain marketing info.?
To compile regulatory data
To review employment trends
To analyze product performance
To prioritize investment goals
Which might a sports or an event organization search to obtain marketing info.?
Foundations
Media
Newsletters
The internet
What type of marketing info. might a business obtain by monitoring sales invoices?
Service tactics
Profit margin
Sales territory
Customer profiles
What info. is usually contained in a database about competitors?
Budget structure
Production techniques
Advertising media
Creative strategy
What type of competitor information is important for sports or event organizations to maintain in a database?
Consumption
Demographics
Market size
Price lists
When a sports marketer considers factors such as lifestyle & interest levels in a specific sport, he/she is segmenting a market on the basis of which segment?
gender
demographics
geographics
psychographics
After a volleyball player wins a gold medal in the SUmmer Olympics, a sunscreen manufacturer pays the athlete to appeat in its television commercials & magazine advertisements. This is an example of which activity?
An endorsement
Publicity
A sponsorship
A loyalty marketing
A business wants to create or emphasize positive associations between a specific sport and itself. What type of advertising media should the business consider using?
Stadium signage
Opt-in-mail
Contest
Newspaper
What should a sport or an event do in order to be successful?
Earn maximum profits
Generate favorable press
Satisfy customer wants
Promote popular causes
Which is a factor that sports & event marketers consider when targeting customers for a specific event?
Personalities
Demographics
Expectations
Affiliations
What form of advertising involves a company paying an athlete to appear in a television commercial or newspaperad?
Endorsement
Testimonial
Promotion
Broadcoast
When a performer expands into international markets, an important consideration for his/her promotional efforts should be to determine often whether which action is necessary?
Assume that literal language translations are acceptable.
Use the same advertising strategy with all markets.
Develop different brands for each market.
Adapt promotional messages for each market.
Repeated exposure to the largest, MOST diverse population of people is a benefit of which advertising?
Out-of-home
Newspaper
Direct
Radio
Which is MOST LIKELY to be visible to search engine spiders?
Flash files
Java applets
HTML text
Images
A primary reason that sport/event marketers sell advertising space in their programs is to
attract new markets
generate revenue.
increase fan loyalty.
offer financial support.
To increase revenue, professional baseball and football teams often sell advertising that appears
on the back of tickets.
in community newspapers.
in local magazines
on national television.
When selling advertising space in sport/event programs, it is important for marketers to give their customers the
news deadlines.
advertisement specifications.
research fees.
mailing costs.
Rachel is selling program advertisements for a marching band competition that her high school is hosting. Which of the following sales prospects is most likely to purchase ad space in the program?
International symphony conductor
Local music shop
State/Provincial museum director
National piano manufacturer
Camille is developing a rate card for advertising space in her school's yearbook. Which of the following layouts is the most expensive for advertisers to purchase?
1/2 page black and white
1/16 page two-color
1/2 page four-color
1/4 page black and white
To sell advertising space in an event program, the first thing Kyle should do is
develop a list of local businesses to contact.
call all businesses to determine their interest.
obtain printing supplies for the program
design the front cover of the program to show prospects.
After event organizers released information to the press that a well-known country singer will perform at an upcoming fundraiser, ticket sales for the event increased dramatically. This situation exemplifies how a celebrity appearance can
provide performers with supplemental income.
create a sense of community.
stimulate interest in an event.
improve an event's television ratings.
Author Randall McPeak's new thriller, Race to the End of Time, was recently released. McPeak's publisher arranged for him to do book signings and readings at several bookstores across the country. The author's
appearances are beneficial to the bookstores because
most of their customers are fans of McPeak's books.
their sales will likely increase.
online book sales will begin to stabilize.
McPeak supports literacy initiatives.
A charity organization is holding a fundraising event in New York. The event will include a dinner prepared by the chef of a five-star restaurant and an upscale style show. To generate interest, the event organizers plan to have a celebrity serve as master of ceremonies for the event. Who would be the most appropriate person to fulfill this role?
Karl Kamden, a Chicago-based restaurant owner
Sophia Sanchez, a Venezuelan talk-show host
Bella Marie, a well-known international fashion model
Richard Roberts, a Canadian theater critic
Which of the following is an example of a business using a celebrity's appearance to attract customers to an event:
An actor stars in the lead role of a film that is based on a best-selling novel.
A rock star signs copies of his/her latest CD at a store's grand opening.
A professional athlete announces her/his plans to retire within six months.
An athletic-shoe company distributes a press release about a new endorsement deal.
When making appearances at special events, a well-known rock star asks that the event organizer to pay for the air travel, lodging, and meals for his/her band and back-up singers. These requirements are examples of
financial requisitions.
non-negotiable conditions.
rider terms.
organization charters.
The purpose of designing an event program that contains space for advertisements is to
pay less money for program printing costs.
promote the team.
generate more revenue
get more people to buy the program
When a sport organization employee creates a promotional script for a sport announcer to read during a pregame award ceremony, the employee should
number the copy pages in reverse chronological order.
identify name pronunciations that might be difficult to read.
include a joke in the introduction to capture the audience's attention.
make sure the final copy is single-spaced and the typeface is bold.
What do professional sport teams design for use during games that often become promotional tools because fans take them home?
Tickets
Programs
Samples
Posters
Which of the following do event organizers often include in an event to add interest and excitement to the event:
Celebrity appearance
Sponsor recognition
Long intermission
Dress rehearsal
Sales promotion is a major part of sport/event marketing because
there aren't very many sport/event customers.
the industry is so highly competitive.
the most important task in sport/event marketing is ticket sales.
the industry can get very boring.
What is the first thing you should understand when setting out to develop "out-of-the-box" sales promotion ideas for your game/event?
There is no particular source or technique.
There is no way to be prepared for inspiration.
You need a certain amount of experience to do so.
You need a certain amount of education to do so.
When you ask, "What does this sales promotion offer to customers?" which step in the process of generating "out-of-the-box" sales promotion ideas are you completing?
Determine incentive.
Determine delivery
Determine how to get the news out.
Determine creativity.
When you ask, "How will my customers receive this sales promotion?" which step in the process of generating "out-of-the-box" sales promotion ideas are you completing?
Determine how to get the news out.
Determine delivery.
Determine creativity.
Determine incentive.
One of the features of sports events such as football games is that they are
consistent.
unpredictable.
impulsive.
tangible.
Which of the following is a consideration when implementing a ticket sales campaign:
Immediate accessibility
Seating arrangement
Organized hospitality
Name recognition
Which of the following is one of the main features of a sport product:
Tickets
Extensions
Athletes
Franchises
When preparing handout for a sales presentation, it is important for a salesperson to know the __________ of the audience.
income
gender
personality
size
A business that asks customers to forward an e-mail to their friends or associates is engaged in
suggestion selling.
direct advertising.
image building.
viral marketing.
Which of the following is the most common use of opt-in e-mail marketing:
Attachments
Subscriptions
Announcements
Confirmations
One of the advantages of using e-mail marketing is that it is
anonymous.
profit oriented.
impersonal.
cost effective.
Which of the following is an example of a business's using e-mail in a timely manner:
Targeting groups that subscribe to newsletters
Sending customers a notice of tomorrow's sale
Describing features of expensive products
Addressing messages to individual customers
One of the disadvantages to marketers of using streaming video e-mail is that it requires the recipient to have a(n)
high-speed Internet connection.
cloud computing.
complicated operating system.
sophisticated computer keyboard.
The body of an e-mail that reads, "Dear Sue, we hope you are enjoying the newsletter," is an example of a/an __________ message.
understandable
compelling
focused
personalized
Which of the following is an advantage to a business of using an in-house system to send bulk e-mailings:
Up-front costs are low.
Control of delivery is limited.
Last-minute changes are possible.
Costs are tied to volume.
What is a guideline for businesses to follow when creating mailing lists?
Ask employees for names of relatives
Identify all people in a certain area
Choose individuals who want the e-mail
Obtain names from local competitors
What mailing technique do businesses often use if they do not have mailing-list software?
Blind Carbon Copy
Autoresponder
Internet Service Provider
Bookmark feature
What should businesses do to detect any problems before sending an e-mail to everyone on their list?
Format the message
Prepare a response
Conduct a test run
Finalize a signature
For higher response rates, businesses should develop marketing e-mail messages that are
interesting, unique, and lengthy.
short, simple, and understandable
relevant, short, and complex.
appealing, complex, and relevant.
The cost to a business of radio spots will vary with the
type of information being aired.
size of the business.
number of listeners being
basic production costs. reached.
An important factor in determining rates for outdoor advertising is its
artistic appeal.
visibility.
ease of replacement.
short life.
When an advertiser wants to reach specific target markets, which type of print medium would be most cost-effective?
Yellow Pages
Billboards
Newspapers
Direct mail
Your business wants to sell a shipment of goods by the end of the current work week at the lowest possible advertising cost. Which of the following promotional media would be best:
A direct-mail campaign
Point-of-purchase displays
An ad in next Sunday's paper
Radio spot commercials
Which of the following is a qualitative media factor used in the selection of promotional media:
Impact
Cost per thousand
Reach
Frequency
Which of the following is the most appropriate promotional medium for a local hardware store:
Network television
Local newspaper
National news magazine
Local rock station
A business owner saved money by contracting with the local newspaper to purchase a series of ads over a period of time which entitled the business to a
preferred position
flat rate.
volume discount.
free insert.
