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Worksheets

SEM 1 Final Review

Total questions: 83

Worksheet time: 42mins

Name
Class
Date
1.
Which marketing activities involve writing press releases and organizing news conferences for a sports organization? 
a)
Advertising 
b)
Media relations
2.
A person responsible for matching up corporations with events that reach his or her target market has a career in which area? 
a)
Sponsorship management
b)
Advertising sales
3.
For a sports organization, which marketing activities involve responsibility for licensing activities? 
a)
Merchandising 
b)
 Sales 
4.
What are most sports or event products classified as?
a)
A combination of goods and services
b)
Pure goods
5.
A high school basketball team participated in the state championship game last year. It did not participate in the play-off games this year. This is an example of which sports or event product? A
a)
Inconsistent
b)
Perishable
6.
Over the years, Wrigley Field has earned a reputation as one of the best places to watch a Major League Baseball game. What does this branding exemplify? 
a)
Image
b)
Image extension
7.
Approximately 85% of season ticket holders for a sports organization live or work within two hours of the home playing field of the team. What factor motivates the decision to buy season tickets?
a)
The design and layout of the venue
b)
The geographic location of the stadium 
8.
Because the outcome of a match is uncertain, many fans attending a sporting event are motivated by which value of the game? 
a)
Financia
b)
Entertainment 
9.
Sarah goes to an exercise class twice a week at a local gym. She participates in the class to maintain a healthy lifestyle and to catch up with her friends. What motivates Sarah to attend the exercise class?
a)
Personal improvement and social facilitation
b)
Low membership costs and sport appreciation 
10.
 Jacob started training for the Boston Marathon several months ago. He was also happy when he finished the marathon in record time. In this situation, Jacob was motivated to run in the marathon for personal growth. Which is the most likely result? 
a)
A need to take emotional risks 
b)
A sense of pride and accomplishment 
11.
Ryan loves baseball and plays year-round in several community leagues. He is very goal-oriented, focused, and is out to win every game. In this situation, why does Ryan participate in sports?
a)
He is very competitive by nature. 
b)
He enjoys socializing with teammates. 
12.
A primary reason that large businesses purchase the naming rights to a new sports or event facility is due to which situation?
a)
It provides exclusivity and has potential to maximize exposure
b)
It is the least expensive way to create name recognition. 
13.
Which is an example of a licensed product?
a)
 NASCAR earrings 
b)
Wheaties cereal box featuring an athlete 
14.
The ultimate purpose of branding in sports or event marketing is to achieve which action?
a)
Encourage sales
b)
Create awareness 
15.
Athletes are often considered to be particularly effective promoting products related to which of their areas?
a)
 Sport
b)
Lifestyle
16.
Which statement is true regarding sports marketing?
a)
 The distribution of licensed sports apparel is an effective way to create team and brand awareness
b)
Sports marketing encompasses only the radio and television media
17.
What should be included in an event program if it is longer than four pages?
a)
 Satisfaction survey 
b)
 Table of contents 
18.
Which is a primary reason that many colleges and universities sell the naming rights for their new football stadiums or basketball arenas?
a)
Help pay for construction expenses 
b)
Honor a former student-athlete 
19.
A celebrity appearing in a commercial for a soft drink while wearing a certain brand of clothing and holding a certain brand of tennis racquet is an example of which activity?
a)
 Team-building 
b)
Cross-promotion 
20.
Which is an example of a celebrity endorsing an event simply by being associated with it?
a)
 Attending a grand opening 
b)
Cheering for a football team 
21.
A sports or an event organization will use a team name, mascot, and logo as important elements to create and maintain which promotion effort?
a)
Brand awareness 
b)
Financial accountability 
22.
What might a sports organization offer a business to encourage that business to sponsor an event?
a)
Naming rights 
b)
Percent of profits 
23.
Which is the basis for the licensing process
a)
Trademarked property 
b)
Sponsorship
24.

Which is a secondary source of info. for a sport or an event?

a)

Personal interviews

b)

Computerized surveys

c)

Accounting records

d)

Demographic reports

25.

Which is an example of a secondary source of data that a sports or an event marketer can obtain internally?

a)

Magazine article

b)

Trade journal

c)

Government website

d)

Sales report

26.

A sports or an event organization that wants to obtain info. about the population in a certain geographic location might use which source?

a)

Government sources

b)

Telephone surveys

c)

Primary databases

d)

Personal Questionaires

27.

To know what websites & advertisements visitors see, sports & event e-marketers would check which component?

a)

Text files

b)

Direct Delivery programs

c)

Clickstream data

d)

Internet service providers

28.

Which internal records might a business use to analyze information regarding customer satisfaction levels?

a)

Expense reports

b)

Debit receipts

c)

Credit reports

d)

Comment cards

29.

WHich is a reason why businesses should regularly monitor their internal records that contain marketing info.?

a)

To compile regulatory data

b)

To review employment trends

c)

To analyze product performance

d)

To prioritize investment goals

30.

Which might a sports or an event organization search to obtain marketing info.?

a)

Foundations

b)

Media

c)

Newsletters

d)

The internet

31.

What type of marketing info. might a business obtain by monitoring sales invoices?

a)

Service tactics

b)

Profit margin

c)

Sales territory

d)

Customer profiles

32.

What info. is usually contained in a database about competitors?

a)

Budget structure

b)

Production techniques

c)

Advertising media

d)

Creative strategy

33.

What type of competitor information is important for sports or event organizations to maintain in a database?

a)

Consumption

b)

Demographics

c)

Market size

d)

Price lists

34.

When a sports marketer considers factors such as lifestyle & interest levels in a specific sport, he/she is segmenting a market on the basis of which segment?

a)

gender

b)

demographics

c)

geographics

d)

psychographics

35.

After a volleyball player wins a gold medal in the SUmmer Olympics, a sunscreen manufacturer pays the athlete to appeat in its television commercials & magazine advertisements. This is an example of which activity?

a)

An endorsement

b)

Publicity

c)

A sponsorship

d)

A loyalty marketing

36.

A business wants to create or emphasize positive associations between a specific sport and itself. What type of advertising media should the business consider using?

a)

Stadium signage

b)

Opt-in-mail

c)

Contest

d)

Newspaper

37.

What should a sport or an event do in order to be successful?

a)

Earn maximum profits

b)

Generate favorable press

c)

Satisfy customer wants

d)

Promote popular causes

38.

Which is a factor that sports & event marketers consider when targeting customers for a specific event?

a)

Personalities

b)

Demographics

c)

Expectations

d)

Affiliations

39.

What form of advertising involves a company paying an athlete to appear in a television commercial or newspaperad?

a)

Endorsement

b)

Testimonial

c)

Promotion

d)

Broadcoast

40.

When a performer expands into international markets, an important consideration for his/her promotional efforts should be to determine often whether which action is necessary?

a)

Assume that literal language translations are acceptable.

b)

Use the same advertising strategy with all markets.

c)

Develop different brands for each market.

d)

Adapt promotional messages for each market.

41.

Repeated exposure to the largest, MOST diverse population of people is a benefit of which advertising?

a)

Out-of-home

b)

Newspaper

c)

Direct

d)

Radio

42.

Which is MOST LIKELY to be visible to search engine spiders?

a)

Flash files

b)

Java applets

c)

HTML text

d)

Images

43.

A primary reason that sport/event marketers sell advertising space in their programs is to

a)

attract new markets

b)

generate revenue.

c)

increase fan loyalty.

d)

offer financial support.

44.

To increase revenue, professional baseball and football teams often sell advertising that appears

a)

on the back of tickets.

b)

in community newspapers.

c)

in local magazines

d)

on national television.

45.

When selling advertising space in sport/event programs, it is important for marketers to give their customers the

a)

news deadlines.

b)

advertisement specifications.

c)

research fees.

d)

mailing costs.

46.

Rachel is selling program advertisements for a marching band competition that her high school is hosting. Which of the following sales prospects is most likely to purchase ad space in the program?

a)

International symphony conductor

b)

Local music shop

c)

State/Provincial museum director

d)

National piano manufacturer

47.

Camille is developing a rate card for advertising space in her school's yearbook. Which of the following layouts is the most expensive for advertisers to purchase?

a)

1/2 page black and white

b)

1/16 page two-color

c)

1/2 page four-color

d)

1/4 page black and white

48.

To sell advertising space in an event program, the first thing Kyle should do is

a)

develop a list of local businesses to contact.

b)

call all businesses to determine their interest.

c)

obtain printing supplies for the program

d)

design the front cover of the program to show prospects.

49.

After event organizers released information to the press that a well-known country singer will perform at an upcoming fundraiser, ticket sales for the event increased dramatically. This situation exemplifies how a celebrity appearance can

a)

provide performers with supplemental income.

b)

create a sense of community.

c)

stimulate interest in an event.

d)

improve an event's television ratings.

50.

Author Randall McPeak's new thriller, Race to the End of Time, was recently released. McPeak's publisher arranged for him to do book signings and readings at several bookstores across the country. The author's

appearances are beneficial to the bookstores because

a)

most of their customers are fans of McPeak's books.

b)

their sales will likely increase.

c)

online book sales will begin to stabilize.

d)

McPeak supports literacy initiatives.

51.

A charity organization is holding a fundraising event in New York. The event will include a dinner prepared by the chef of a five-star restaurant and an upscale style show. To generate interest, the event organizers plan to have a celebrity serve as master of ceremonies for the event. Who would be the most appropriate person to fulfill this role?

a)

Karl Kamden, a Chicago-based restaurant owner

b)

Sophia Sanchez, a Venezuelan talk-show host

c)

Bella Marie, a well-known international fashion model

d)

Richard Roberts, a Canadian theater critic

52.

Which of the following is an example of a business using a celebrity's appearance to attract customers to an event:

a)

An actor stars in the lead role of a film that is based on a best-selling novel.

b)

A rock star signs copies of his/her latest CD at a store's grand opening.

c)

A professional athlete announces her/his plans to retire within six months.

d)

An athletic-shoe company distributes a press release about a new endorsement deal.

53.

When making appearances at special events, a well-known rock star asks that the event organizer to pay for the air travel, lodging, and meals for his/her band and back-up singers. These requirements are examples of

a)

financial requisitions.

b)

non-negotiable conditions.

c)

rider terms.

d)

organization charters.

54.

The purpose of designing an event program that contains space for advertisements is to

a)

pay less money for program printing costs.

b)

promote the team.

c)

generate more revenue

d)

get more people to buy the program

55.

When a sport organization employee creates a promotional script for a sport announcer to read during a pregame award ceremony, the employee should

a)

number the copy pages in reverse chronological order.

b)

identify name pronunciations that might be difficult to read.

c)

include a joke in the introduction to capture the audience's attention.

d)

make sure the final copy is single-spaced and the typeface is bold.

56.

What do professional sport teams design for use during games that often become promotional tools because fans take them home?

a)

Tickets

b)

Programs

c)

Samples

d)

Posters

57.

Which of the following do event organizers often include in an event to add interest and excitement to the event:

a)

Celebrity appearance

b)

Sponsor recognition

c)

Long intermission

d)

Dress rehearsal

58.

Sales promotion is a major part of sport/event marketing because

a)

there aren't very many sport/event customers.

b)

the industry is so highly competitive.

c)

the most important task in sport/event marketing is ticket sales.

d)

the industry can get very boring.

59.

What is the first thing you should understand when setting out to develop "out-of-the-box" sales promotion ideas for your game/event?

a)

There is no particular source or technique.

b)

There is no way to be prepared for inspiration.

c)

You need a certain amount of experience to do so.

d)

You need a certain amount of education to do so.

60.

When you ask, "What does this sales promotion offer to customers?" which step in the process of generating "out-of-the-box" sales promotion ideas are you completing?

a)

Determine incentive.

b)

Determine delivery

c)

Determine how to get the news out.

d)

Determine creativity.

61.

When you ask, "How will my customers receive this sales promotion?" which step in the process of generating "out-of-the-box" sales promotion ideas are you completing?

a)

Determine how to get the news out.

b)

Determine delivery.

c)

Determine creativity.

d)

Determine incentive.

62.

One of the features of sports events such as football games is that they are

a)

consistent.

b)

unpredictable.

c)

impulsive.

d)

tangible.

63.

Which of the following is a consideration when implementing a ticket sales campaign:

a)

Immediate accessibility

b)

Seating arrangement

c)

Organized hospitality

d)

Name recognition

64.

Which of the following is one of the main features of a sport product:

a)

Tickets

b)

Extensions

c)

Athletes

d)

Franchises

65.

When preparing handout for a sales presentation, it is important for a salesperson to know the __________ of the audience.

a)

income

b)

gender

c)

personality

d)

size

66.

A business that asks customers to forward an e-mail to their friends or associates is engaged in

a)

suggestion selling.

b)

direct advertising.

c)

image building.

d)

viral marketing.

67.

Which of the following is the most common use of opt-in e-mail marketing:

a)

Attachments

b)

Subscriptions

c)

Announcements

d)

Confirmations

68.

One of the advantages of using e-mail marketing is that it is

a)

anonymous.

b)

profit oriented.

c)

impersonal.

d)

cost effective.

69.

Which of the following is an example of a business's using e-mail in a timely manner:

a)

Targeting groups that subscribe to newsletters

b)

Sending customers a notice of tomorrow's sale

c)

Describing features of expensive products

d)

Addressing messages to individual customers

70.

One of the disadvantages to marketers of using streaming video e-mail is that it requires the recipient to have a(n)

a)

high-speed Internet connection.

b)

cloud computing.

c)

complicated operating system.

d)

sophisticated computer keyboard.

71.

The body of an e-mail that reads, "Dear Sue, we hope you are enjoying the newsletter," is an example of a/an __________ message.

a)

understandable

b)

compelling

c)

focused

d)

personalized

72.

Which of the following is an advantage to a business of using an in-house system to send bulk e-mailings:

a)

Up-front costs are low.

b)

Control of delivery is limited.

c)

Last-minute changes are possible.

d)

Costs are tied to volume.

73.

What is a guideline for businesses to follow when creating mailing lists?

a)

Ask employees for names of relatives

b)

Identify all people in a certain area

c)

Choose individuals who want the e-mail

d)

Obtain names from local competitors

74.

What mailing technique do businesses often use if they do not have mailing-list software?

a)

Blind Carbon Copy

b)

Autoresponder

c)

Internet Service Provider

d)

Bookmark feature

75.

What should businesses do to detect any problems before sending an e-mail to everyone on their list?

a)

Format the message

b)

Prepare a response

c)

Conduct a test run

d)

Finalize a signature

76.

For higher response rates, businesses should develop marketing e-mail messages that are

a)

interesting, unique, and lengthy.

b)

short, simple, and understandable

c)

relevant, short, and complex.

d)

appealing, complex, and relevant.

77.

The cost to a business of radio spots will vary with the

a)

type of information being aired.

b)

size of the business.

c)

number of listeners being

d)

basic production costs. reached.

78.

An important factor in determining rates for outdoor advertising is its

a)

artistic appeal.

b)

visibility.

c)

ease of replacement.

d)

short life.

79.

When an advertiser wants to reach specific target markets, which type of print medium would be most cost-effective?

a)

Yellow Pages

b)

Billboards

c)

Newspapers

d)

Direct mail

80.

Your business wants to sell a shipment of goods by the end of the current work week at the lowest possible advertising cost. Which of the following promotional media would be best:

a)

A direct-mail campaign

b)

Point-of-purchase displays

c)

An ad in next Sunday's paper

d)

Radio spot commercials

81.

Which of the following is a qualitative media factor used in the selection of promotional media:

a)

Impact

b)

Cost per thousand

c)

Reach

d)

Frequency

82.

Which of the following is the most appropriate promotional medium for a local hardware store:

a)

Network television

b)

Local newspaper

c)

National news magazine

d)

Local rock station

83.

A business owner saved money by contracting with the local newspaper to purchase a series of ads over a period of time which entitled the business to a

a)

preferred position

b)

flat rate.

c)

volume discount.

d)

free insert.