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WorksheetsMarketing I Midterm Review
Total questions: 85
Worksheet time: 43mins
Age is a _______________ variable.
Behavior
Psychographic
Geographic
Demographic
Which marketing function can help businesses predict how much will be sold in a given period of time?
Distribution
Marketing Information Management
Selling
Promotion
Target discounts their selection of winter coats in mid-February. What marketing function did they implement?
Promotion
Selling
Distribution
Pricing
Transportation, storage, and inventory control are activities of which marketing function?
Distribution
Pricing
Promotion
Selling
The process of planning, pricing, promoting, selling, and distributing products to satisfy customers’ wants and needs.
Target marketing
Marketing
Segment marketing
Relationship marketing
Family size is a _______________ variable.
Behavior
Psychographic
Geographic
Demographic
“Just Do It” is an example of a ___________ for Nike.
Slogan
Logo
Brand Name
Trade Character
If a situational analysis (SWOT analysis) has revealed that a company has a comprehensive, current, and flexible database system, it has identified a (an)
Technological flaw
External asset
Product benefit
Internal strength
Car dealers emphasize personal contact with their customers in order to better determine and respond to customer wants and needs. This is an example of which marketing function?
Selling
Product/service management
Marketing information management
Distribution
In an overall sense, where does marketing occur?
Wherever advertisements are
Wherever stores are
Wherever customers are
Wherever trucks are
Suave wants to add a new coconut/chocolate scent to their shampoo line. What type of utility does this fall under?
Place utility
Form utility
Possession utility
Time utility
A customer takes clothes to the dry cleaner to be cleaned. Which marketing utility is this an example of?
Time
Place
Form/task
possession
Which of the following could be a strength for a business?
A new international market
A location with heavy foot traffic
Weather
A price that is too high
Marketing connects __________ to _____________.
Goods to services
Industrial products to consumer products
Producers to consumers
Workers to salespeople
Coca Cola test marketed New Coke by conducting taste testing in focus groups. What marketing function did they implement?
Promotion
Selling
Marketing Information Management
Product/Service Management
A store’s policy states “we accept only cash.” Which marketing utility does this affect?
Form/task
Possession
Time
Place
____________includes the location and methods used to make the product available to the consumer.
Product
Price
Place
Promotion
Brand loyalty is a _______________ variable.
Behavior
Psychographic
Geographic
Demographic
A ____________is anything offered to a market by the business to satisfy needs, could include physical products or intangible services.
Product
Price
Place
Promotion
When segmenting the consumer market, the variables that make up the behavioral category include
Hobbies, sports, and interests
Family size, income level, and ethnicity
Usage rate, brand loyalty, and features desired
Location, climate, and city size
City Size is a _______________ variable.
Behavior
Psychographic
Geographic
Demographic
______________is any form of communication a business or organization uses to inform, persuade, or remind consumers about its products or services.
Product
Price
Place
Promotion
What component of a marketing plan would be the most useful to evaluate a businesses’ current situation and where that business stands in comparison to its competitors?
Business plan
Executive summary
SWOT analysis
Appendix
Surfside Casuals rents warehouse space during the months of January and February to store merchandise ordered for the spring and summer seasons. What marketing function does this activity demonstrate?
Distribution
Finance
Selling
Product/service management
Usage rate is a _______________ variable.
Behavior
Psychographic
Geographic
Demographic
When is it appropriate to conduct a SWOT analysis?
Anytime
Only when a problem occurs within the business
When management says to conduct one
Twice a year
Mass Marketing involves
Only selling to stores that buy in bulk
Studying marketing in a setting with a large group of people
Appealing to the entire market with a broad message
Splitting the market into groups with similar interests
When conducting a SWOT analysis, you must consider the following two internal factors:
Strengths and threats
Opportunities and weaknesses
Strengths and weaknesses
Opportunities and threats
All of the following are advantages of the mass marketing approach except
One product is offered
One advertising campaign is needed
One marketing strategy is required
Satisfies the needs of the majority
A mass market consists of
All customers for a specific type of product
All customers in search of new products
A few potential customers for a few products
All customers for all products
Hobbies are a _______________ variable.
Behavior
Psychographic
Geographic
Demographic
Unsold seats on an airline cannot be stored for future use. This is an example of which characteristic of services?
Heterogeneous
Intangible
Inseparable
Perishable
This term means that differences can occur from one service provider to the next.
Heterogeneous
Intangible
Inseparable
Perishable
The unique name, symbol, or design that identifies a product or company
Good
Brand
Headline
Slogan
The brand ____________ is the unique memorable quality of the brand
Image
Slogan
Content
Name
The legal protection of the words or symbols for use by a company
Patent
Brand character right
Brand invention copyright
Trademark
Number of versions offered within each product line
Product depth
Product width
Product category
Product mix
Proctor and Gamble markets over 250 products that are organized into groups of similar products called
Product categories
Product lines
The product life cycle
The product mix
The packaging of a product can prevent __________ and provide security for the product until a customer can use it.
Tampering
Selling
Discounting
Marketing
This is the physical container or wrapping for a product.
Copyright
Package
Trademark
Brand Mark
The “swoosh” is an example of a _________ for Nike.
Slogan
Logo
Brand Name
Trade Character
An intangible activity that is consumed at the time of production
Slogan
Service
Product
Heterogeneous
A good or service with monetary value that satisfies customers’ needs and wants.
Slogan
Service
Product
Heterogeneous
The number of different product lines carried by a company
Product Category
Product Mix
Product Width
Product Depth
Purchasing a product that you need regularly such as toothpaste or toilet paper would be an example of
Staple Good
Impulse Good
Emergency Good
Unsought Good
A type of shopping good in which products are very similar but have significant price differences.
Convenience good
Unsought good
Attribute-based good
Price-based good
At the beginning of the ___________ stage, few, if any, customers know about the product.
Decline
Introduction
Growth
Maturity
The stage of the product life cycle when sales increase and competition is attracted
Introduction
Growth
Maturity
Decline
The Jolly Green Giant, the Keebler Elf, the Geico Gecko, and the Michelin Man are all examples of
Brand Characters
Trademarks
Brand Inventions
Patents
This ultimately determines if a good or service is an industrial good or a consumer good
Who purchased the product and how it is used
Was the good purchased with cash or credit
How much the buyer is charged for the product
The day of the month that the good is purchased
Customers making up a target market must have all of the following qualities except:
Living close enough to the business to buy the product
Clearly defined wants and needs that the product can meet
Money to buy the product
Willingness and authority to buy the product
Henry Ford offering the Model T automobile to the public in “any color they want as long as its black” is a prime example of
Market Positioning
Corporate Branding
Market Segmentation
Mass Marketing
Which marketing mix element is the easiest to change quickly?
Product
Price
Place
Promotion
The difference between a product mix and a marketing mix is
A product mix consists of decisions made about each of the 4 P’s whereas a marketing mix describes the products a company sells
A product mix refers to the plan of action for marketing a product, whereas a marketing mix consists of decisions made about each of the 4 P’s
A product mix refers to all the products a company sells; whereas the marketing mix describes a plan of action for marketing a product
A product mix refers to the plan of action for marketing a product, whereas a marketing mix describes the product a company sells
A _______________is often used to first introduce a new product.
Trade show
Test market
Shopping Mall
Bookstore
The biggest risk of test marketing is
Your competitors can see your product and copy it
Your investment might not be profitable
Your product might not be accepted
Your prototype might not work correctly
A company CEO scraps an idea for a product because that product idea never worked in the past. This is an example of
Business Analysis
Generating product ideas
Customer Acceptance / evaluation
Idea screening
Buying a magazine that you weren’t originally planning to buy in the checkout line of the grocery store would be an example of what type of good
Emergency Good
Unsought Good
Impulse Good
Staple Good
The packaging of a product can prevent __________ and provide security for the product until a customer can use it.
Selling
Discounting
Tampering
Marketing
This term refers to a specific city or geographic area where marketing experiments are done:
Package Design
Test Market
SWOT Analysis
Industrial Experiment
Which is the least profitable stage of the product life cycle?
Decline
Growth
Maturity
Introduction
How long will the FTC allow a product to be labeled as “new”
Five years
90 days
6 months
One year
According to the Federal Trade Commission, a new product must be
Not have a direct competitor with a similar product for sale
Change the product’s packaging to meet FTC guidelines
Entirely new or changed in a noticeable way
Not use the term “new” for more than 90 days
Mass Marketing
Needs just one marketing mix because it puts all customers in the same group
Takes less experience than target marketing when selling to small markets
Satisfies a small number of customers
Is often efficient and inexpensive
Customers making up a target market must have all of the following qualities except:
Living close enough to the business to buy the product
Clearly defined wants and needs that the product can meet
Willingness and authority to buy the product.
Money to buy the product
The stages a product goes through from the time it enters the market until it is no longer sold
Business cycle
Advertising Cycle
Industrial Cycle
Product life cycle
When a product reaches the ____________ stage, competition among brands is fierce and sales begin to level off.
Introduction
Growth
Maturity
Decline
Marketers promote their brand by distinguishing it from competitors’ brands during the ____________ stage of a product
Introduction
Growth
Maturity
Decline
Gum placed near a counter so customers will buy it is an example of a __________ good
Convenience
shopping
Specialty
unsought
Hiring a plumber when your toilet breaks would be an example of a/an ______________ good
Specialty
Convenience
Unsought
Shopping
The Lay’s Potato Chips “Do Us a Flavor Campaign” is a unique way of involving customers to add and vote on potato chip flavors for the company’s
Product Width
Product Mix
Product Depth
Product line
A product strategy starts with the decision about
Which products to offer
technical support
product features
the target market
When purchasing this type of good, customers will refuse to accept a substitute. These are well known brands and are often very expensive types of goods.
Convenience
Shopping
Unsought
Specialty
Trey hangs posters advertising the school play in local businesses. What marketing function did Trey implement?
Distribution
Financing
Promotion
Selling
Which of the following is an example of adding utility to a product?
A marketer inventories items currently in stock before new items arrive
A bank installs ATM’s in sporting arenas
A store’s mall access is made more secure by closing at 8 p.m.
Making sure products are made in a cost-effective way
Adding new features to a product, such as updating the iPhone, is an example of which marketing function?
Pricing
Product/Service Management
Selling
Marketing Information Management
Firestone decided to offer a new line of snow tires. Under which marketing function does this decision fall?
Pricing
Distribution
Product/Service Management
Promotion
Raising the price of the hot new Christmas toy because of predicted increase demand is an example of which marketing function?
Pricing
Marketing Information Management
Promotion
Distribution
The four elements that make up the marketing mix are:
product, place, purchasing, and distribution
product, place, price, and promotion
product, distribution, purchasing, and price
price, product, place, and purchasing
Decisions made about quality, quantity, size, color, and packaging are part of ____________ strategies
Product
Price
Place
Promotion
A ____________is anything offered to a market by the business to satisfy needs, could include physical products or intangible services
Product
Price
Place
Promotion
____________includes the location and methods used to make the product available to the consumer
Product
Price
Place
Promotion
The __________ is the amount the customer will pay for the product. The value of money or its equivalent placed on a good or service
Product
Price
Place
Promotion
______________is any form of communication a business or organization uses to inform, persuade, or remind consumers about its products or services
Product
Price
Place
Promotion
Which marketing mix element is the easiest to change quickly?
Product
Price
Place
Promotion
