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Barriers to Effective Communication

Total questions: 15

Worksheet time: 8mins

Name
Class
Date
1.

A communication barrier is anything that prevents us from receiving and understanding the messages

a)

True

b)

False

2.

Which of the following is an example of a rule for effective communication:

a)

The message must be clear

b)

Sender must deliver the message clearly and concisely

c)

Receiver must be able to hear and receive the message

d)

all the above

3.

Which of the following is a barrier to communication?

a)

Deafness

b)

Blind

c)

Speaking a different language

d)

All of the above

4.

It's important when you're communicating with someone to not send mixed messages. A mixed message is when your words say one thing but, your body language says another:

a)

True

b)

False

5.

The following are barriers to communication except:

a)

Ambiguity and information overload

b)

Cultural noise and attitude

c)

Singing and talking

d)

Physical and Jumping to conclusion

6.

Which of the following is an example of Physical/Environmental barriers?

a)

A beautiful female/male

b)

An uncomfortable meeting place and noise

c)

To be frustrated

7.

Which of the following is a factor of affecting cultural differences?

a)

In South Africa, there is a wide variety of cultures.

b)

People often pass judgements and make evaluations of people from other cultures in a biased way.

c)

They see only their attitudes and values as natural and moral.

d)

All of the above

8.

________ that describes what we want to say in our terms may present barriers to others who are not familiar with our expressions, buzz-words and jargon.

a)

Language

b)

Attitude

c)

Lack of common experience

d)

Problems with structure design

9.

The following falls into the category of inter-personal communication except

a)

Ambiguity and overuse of abstractions

b)

Information overload

c)

Jumping to conclusions

d)

Lack of common experience

10.

_______ are elements within the individual’s own self which pose a hurdle from within the individual’s communication both in sending and receiving messages.

a)

Interpersonal

b)

Environmental

c)

Intrapersonal

11.

Environmental-based communication often result due to certain factors which lie inside the external environment where communication takes place.

a)

True

b)

False

12.

Which of the following is an external barrier?

a)

attitudinal barrier

b)

listening barrier

c)

speaking barrier

d)

organizational barrier

13.

You consulted your doctor, but instead of saying you must eat apples, he said that you must eat Malus domestica. Which Communication Barrier might cause the Communication Breakdown between the two of you?

a)

Emotional Barrier

b)

Use of Jargon

c)

Lack of Confidence

d)

Noisy Environment

14.

Oscar is having his online class. He was called by her teacher to read an excerpt when a truck suddenly horns and a bike pass by. He did not hear his teacher and did not open his mic. The class was all waiting for him to read no response from Oscar.

a)

Cultural

b)

Physical

c)

Psychological

d)

Linguistic Barrier

15.

Shaina cannot utter the words. She is looking at the number of people in front of her. She is ready but she cannot conquer her stage fright. What communication barrier is this?

a)

Cultural Barrier

b)

Linguistic Barrier

c)

Psychological Barrier

d)

Physical Barrier