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Managing Change

Total questions: 10

Worksheet time: 8mins

Name
Class
Date
1.

What is Change Management?

a)

Process of making a difference

b)

Changing from one place to another

c)

Moving from one condition to another

d)

All the above

2.

Change impact the following area except?

a)

Social

b)

People

c)

Structure

d)

Technology

3.

Internal forces are

a)

Government

b)

Economy

c)

Technology

d)

Employee Attitude

4.

Internal forces are below, select the right answer;

a)

Corporate Strategy

b)

The Workforce

c)

Equipment

d)

Marketplace

5.

Change Management Viewpoint

a)

Calm Water Metaphor

b)

Calm Lake Metaphor

c)

White Water Metaphor

d)

Wide River Metaphor

6.

What are the TWO Forces of Change?

a)

Star Force

b)

Internal Force

c)

Saber Force

d)

External Force

7.

What is Lewin 3-Steps Process?

(a)  

8.

Characteristics of Change are, except

a)

Constant

b)

Fixed

c)

Varies in Degree

d)

Uncertainty

9.

Change creates both

(a)  

10.

The Three Agents of Change are

a)

Operator

b)

Manager

c)

Consultant

d)

Staff Specialist