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IMPROVING PRODUCTIVITY

Total questions: 11

Worksheet time: 8mins

Name
Class
Date
1.

Productivity is the result obtained from dividing ________ by ____________.

a)

input, output

b)

output, input

c)

process, transform

d)

transform, process

2.

Which of the following is NOT productivity dilemma in US?

a)

Declining work ethic

b)

Increasing number of service workers

c)

Too much genes

d)

Changing characteristics of workforce

3.

What is the title of the book written by William J. Abernathy in 1978?

a)

Declining of Productivity

b)

Malay Dilemma

c)

Dilemma in a Productivity

d)

Productivity Dilemma

4.

Measurement techniques or devices is one of the characteristics of

a)

Productivity enhancement steps

b)

Successful productivity program

c)

Productivity procedures

d)

Enrichment of productivity

5.

What is the second steps in developing a productivity improvement program?

a)

Assess the current situation.

b)

Select areas to be included.

c)

Develop alternative solutions.

d)

Follow-up the solutions.

6.

Involve installing of new equipment, training or retraining of employees, “debugging” the new system, obtaining software are an examples of Step __________

a)

4

b)

5

c)

6

d)

7

7.

All of the following areas could help in improving productivity EXCEPT

a)

Office Technology

b)

Motivation

c)

Personnel

d)

Work Processes

8.

Which of the following is the suitable arrangement for housewife who have to work and care for her children at the same time?

a)

Job design

b)

Job enrichment

c)

Job rotation

d)

Job sharing

9.

Small voluntary groups of employees who work together and who meet on a regular basis to identify, analyze, and develop solutions to their work-related problems is an example of ____________.

a)

Team building

b)

Job security

c)

Quality circles

d)

Quality of work-life

10.

Which of the following examples show mental and emotional stress reduction activity that can be arranged by an organization?

a)

IT Workshop

b)

Family Day

c)

Best Employee of the Month

d)

Counseling program

11.

A management framework based on the belief that an organization can build long-term success by having all its members, and focus on improving quality is known as

a)

Employee Assistance Program

b)

Quality of Work Life

c)

Alternative Workweek

d)

Total Quality Management