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CONSUMER DECISION MAKING (2)

Total questions: 10

Worksheet time: 7mins

Name
Class
Date
1.

CONSUMER BEHAVIOUR talks about how consumers make purchase decisions, ..... and dispose of products.

a)

choose

b)

accept

c)

offer

d)

Use

2.

Researchers have identified 3 specific levels of consumer decision making : Routinized Response Behaviour, Limited Problem Solving, and ..........

a)

Decision Problem Solving

b)

Considered Problem Solving

c)

Extensive Problem Solving,

d)

Intensive Problem Solving

3.

Consumers have already established the basic criteria for evaluating the product category but haven’t established preferred categories....

a)

Routine Rensponse Behaviour

b)

Limited Problem Solving

c)

Extensive Decision Making

d)

All answers are correct

4.

There are two different problem recognition styles ......

a)

Actual & Desired State Types

b)

Budget & Actual State Types

c)

Desired & Planning State Types

d)

All answers are incorrect

5.

There are two types of prepurchase information search ....

a)

Audio & Visual Information Search

b)

Manual & Digital Information Search

c)

Internal & External Information Search

d)

Quantitative & Qualitative Information Search

6.

There are two sources of information.............. and Non -Marketer Dominated Stimuli

a)

Cultural Dominated

b)

Buyer Dominated

c)

Consumer Dominated

d)

Marketer Dominated

7.

There are 3 types evaluating potential alternatives from consumers .....

a)

The Evoked, The Inept, The Inert

b)

The Evoked, The Inept, The Instinc

c)

The Evoked, The Inept, The Avoid

d)

The Disposed, The Inept, The Inert

8.

Consumer decision rules are referred to as heuristics, decision strategies, and information- processing strategies, and are procedures used by consumers to ........... brand choices

a)

equip

b)

choose

c)

facilitate

d)

purchase

9.

There are 4 buyer types : Practical Loyalists, Bottom-Line Price Shoppers, Opportunistic Switchers, and .............

a)

Multiple Buyers

b)

Realistic Buyers

c)

Fanatic Buyers

d)

Deal Hunters

10.

Consumers make three types of purchases : ...................., Repeat Purchases and Long Term Commitment Purchases.

a)

Spontaneous Purchases

b)

Promotion Purchases

c)

Trial Purchases

d)

Member Purchases