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Human Communication Final

Total questions: 25

Worksheet time: 19mins

Name
Class
Date
1.

A RECEIVER...

a)

transmits or sends a message

b)

intercepts and interprets a message and sends feedback

c)

converting information into a message that can be understood by the receiver

2.

To ENCODE...

a)

converting information into a message that can be understood by the receiver

b)

the process of interpreting a message in order to be understood

c)

What is used to transmit or send a message

3.

To MESSAGE...

a)

listening without reacting

b)

the ability to focus completely on a speaker, understand their message, comprehend the information and respond thoughtfully

c)

words, body language and symbols that convey an idea

4.

FEEDBACK is...

a)

words, body language, and symbols that respond to the sender’s message

b)

anything that distorts the message intended by the source

c)

converting information into a message that can be understood by the receiver

5.

SENDER is..

a)

transmits or sends a message

b)

intercepts and interprets a message and sends feedback

c)

words, body language and symbols that convey an idea

6.

DECODE is..

a)

anything that distorts the message intended by the source

b)

What is used to transmit or send a message

c)

the process of interpreting a message in order to be understood

7.

INTERFERENCE is..

a)

What is used to transmit or send a message

b)

words, body language and symbols that convey an idea

c)

anything that distorts the message intended by the source

8.

CHANNEL is...

a)

what is used to transmit or send a message

b)

intercepts and interprets a message and sends feedback

c)

anything that distorts the message intended by the source

9.

PASSIVE LISTENING is..

a)

the ability to focus completely on a speaker, understand their message, comprehend the information and respond thoughtfully

b)

listening without reacting

c)

really good listening

10.

ACTIVE LISTENING is...

a)

really bad listening

b)

the ability to focus completely on a speaker, understand their message, comprehend the information and respond thoughtfully

c)

listening without reacting

11.

an example of an ACTIVE LISTENING technique would be:

a)

Nodding your head and making eye contact

b)

checking your social media while someone is talking

c)

closing your eyes

12.

TYPES OF INTERFERENCE: Physical Noise is...

a)

distractions caused by how we feel. Examples include fatigue, headaches, hunger, or other internal factors.

b)

words must be mutually understood for communication to take place. Technical language or slang can cause confusion

c)

One’s feeling about the speaker or the situation that distract from effective communication such as defensive feelings, preoccupation, or prejudice

d)

environmental distractions such as noise made by others, crowds, high or low temperatures, and bright or dim lighting

13.

Psychological Noise is...

a)

words must be mutually understood for communication to take place. Technical language or slang can cause confusion

b)

environmental distractions such as noise made by others, crowds, high or low temperatures, and bright or dim lighting

c)

distractions caused by how we feel. Examples include fatigue, headaches, hunger, or other internal factors.

d)

One’s feeling about the speaker or the situation that distract from effective communication such as defensive feelings, preoccupation, or prejudice

14.

Semantic Noise is...

a)

One’s feeling about the speaker or the situation that distract from effective communication such as defensive feelings, preoccupation, or prejudice

b)

words must be mutually understood for communication to take place. Technical language or slang can cause confusion

c)

environmental distractions such as noise made by others, crowds, high or low temperatures, and bright or dim lighting

d)

distractions caused by how we feel. Examples include fatigue, headaches, hunger, or other internal factors.

15.

Physiological Noise is...

a)

environmental distractions such as noise made by others, crowds, high or low temperatures, and bright or dim lighting

b)

distractions caused by how we feel. Examples include fatigue, headaches, hunger, or other internal factors.

c)

words must be mutually understood for communication to take place. Technical language or slang can cause confusion

d)

One’s feeling about the speaker or the situation that distract from effective communication such as defensive feelings, preoccupation, or prejudice

16.

an example of VERBAL communication would be:

a)

smiling

b)

throwing a paper airplane at somebody

c)

texting

17.

an example of NONVERBAL communication would be:

a)

saying hello

b)

touch

c)

posting a happy birthday message to your bestie on instagram

18.

TRUE or FALSE: Encoding is how a sender converts their thoughts and information into messages based on who their receiver is.

a)

True

b)

False

19.

TRUE or FALSE: Sign language is an example of verbal communication.

a)

True

b)

False

20.

TRUE or FALSE: Eye contact is a verbal way to demonstrate good listening skills.

a)

True

b)

False

21.

TRUE or FALSE: Strong emotions like sadness and anger can interfere with your ability to listen effectively.

a)

True

b)

False

22.

TRUE or FALSE: Communication is the process of using verbal and nonverbal messages to generate meaning within and across various contexts, cultures and channels.

a)

True

b)

False

23.

TRUE or FALSE: A communication model simplifies and presents the basic elements and interaction patterns in the communication process.

a)

True

b)

False

24.

TRUE or FALSE: Communication that uses words, either written or spoken is considered nonverbal.

a)

True

b)

False

25.

TRUE or FALSE: Nonverbal communication refers to messages other than words that generate meaning.

a)

True

b)

False