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WorksheetsRelationships & Communication
Total questions: 50
Worksheet time: 30mins
Good listening skills include:
a message, a sender, and a reveiver.
labeling, cultural sensitivity, and talking slowly.
verbal message, written communication and a receiver
showing interst, hearing the message, and not interrupting
How we sit, stand, and use facial expressions all send nonverbal messages.
True
False
Being able to write long, wordy paragraphs is part of writing effectively in the workplace.
True
False
Which of the following is an example of nonverbal communications?
Nodding your head
Making eye contact
Crossing your arms
All of the above
To write effectively in school and the workplace, you should
know your audience, focus on content and style, proofread thoroughly and revise accordingly.
know jokes, focus on yourself, and style, proofread
know information, focus on style, proofread thoroughly and revise accordingly.
know your audience, focus on content of proofreading
Healthy personal boundaries can
Improve self-esteem
Improve our relationships with others
Be rigid
Allow us to be vulnerable
Boundaries can be set for personal space.
True
False
Boundaries can be set for time and energy
True
False
Boundaries can be set for emotions and thoughts
True
False
Expecting others to fill your needs automatically is...
A healthy boundary
An unhealthy boundary
Expecting others to fix your problem right away is...
A healthy boundary / healthy expectation
An unhealthy boundary / unhealthy expectation
Which of the following are true if you have Rigid Boundaries?
Can't ask for help
Very private with feelings and thoughts
Overshare personal information
Difficulty saying "no"
Which of the following are true if you have Healthy Boundaries?
Values own opinions
Shares information appropriately
Accepts others boundaries
Worries about being rejected if they don't listen to others
Which of the following are true if you have Soft Boundaries?
Can't ask for help
Very private with feelings and thoughts
Overshare personal information
Difficulty saying "no"
Use of words to communicate.
verbal communication
nonverbal communication
active listening
peer mediation
People you know, but may not consider friends.
stereotype
clique
virtual friends
acquaintances
The way you act towards people in the workplace does not effect how comfortable they feel around you.
True
False
In written communication, typing in ALL CAPS is the same as __________.
typing in small caps
shouting
being sassy
confident
Before hitting “Send”, you should check your message for:
grammar
spelling
punctuation
errors
Which rule is being broken in this email?
Use of slang or abbreviations
Use of salutation
Signing off with full name
Nothing
The best phrases used to close professional letters are:
Dear, Mr./Ms.
Sincerely or Yours truly
Selling pitch
its a pleasure
A business letter text starts with a simple and
professional greeting
Sincerely
Dear Mr./Ms. ______,
Hello
Good day
In a cover letter, this is the paragraph that should grab attention and state the reason for the letter.
closure
Selling pitch
first paragraph
last paragraph
True or False: you should always address the email recipient by name or title?
True
False
Professional v. Unprofessional: beginning an email with "hey"
Professional
Unprofessional
Professional v. Unprofessional: writing an email to a same-aged colleague or peer using their first name.
Professional
Unprofessional
Professional v. Unprofessional: referring to a boss or teacher by their first name in email.
Professional
Unprofessional
Professional v. Unprofessional: including details to explain who you are to the receiver?
Professional
Unprofessional
What is the purpose of a cover letter? You may select multiple.
To repeat all of the details of your resume.
To motivate the reader to interview you.
To leave a good first impression.
To demonstrate your interest in a company.
None of these.
What is a cover letter?
An outdated form of applying for a job
Another name for a resume
Used to introduce your self to the employer and draw interest to resume
Has credentials for the applicant
What does a good cover letter have?
A clear purpose that shows why you are writing it
Visually appropriate and appealing
Includes relevant info about the writer
Is grammatically correct with no errors
all of the above
True or false; In your cover letter it is okay to sell yourself in an arrogant manner because it shows confidence
True
False
At the end of a cover letter be sure to
say why you are writing
short and to the point
introduce yourself
thank the reader for their time and consideration
What is the last thing you put on a cover letter?
Your signature
Just your name
Any action verb
The date
Is this a good closing paragraph?
"I believe that I have a lot to offer to your organization. I am keen to develop my professional skills and look forward to discussing my application with you at an interview. I have enclosed a copy of my resume for your consideration. I can be contacted at all times on the details provided above."
Yes
No
Spelling ans grammar are extremely important when writing a cover letter
True
False
You should always use a professional language while writing a cover letter
False
True
In a business email, it is OK to leave the Subject Line in the header blank.
Yes
No
Maybe
You can really trust these people.
Inner circle
Middle circle
Outer circle
These people are strangers.
Inner circle
Outer circle
Outside the outer circle
You talk about only general things with these people.
Inner circle
Middle circle
Outside the outer circle
You can talk about private things.
Inner circle
Middle circle
Outer circle
In your friendships, you are responsible for providing:
Respect
Honesty
Food
Support
Money
What is consent?
Going along with the situation
Not saying no
Agreeing to do something
Forcing someone to do something
