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Sun Solutions Final Quiz

Total questions: 19

Worksheet time: 13mins

Name
Class
Date
1.

When choosing the company you wanted to work for, what were the other two options?

a)

Pooch Perfect and FaceFun

b)

Fortnum Ainsley and Global Logistics

c)

Royal Barkley and Face Value

d)

Dogbeds4u and FunMasks

2.

Finish Sun Solutions' slogan:


Leading the scene...

(a)  

3.

In 'Finding Common Ground', what does Maria have in common with the Induction Participants? Tick 4 boxes.

a)

Playing video games

b)

Loving Archaeology

c)

Watching Netflix

d)

Reading

e)

Loving music

4.

What's another word for 'dilemma'?

(a)  

5.

Which of the following is least important for a good communicator?

a)

Being aware of cultural differences

b)

Being empathetic

c)

Being short and to the point

d)

Should always agree in the end

6.

So far this quiz is...

a)

Fun

b)

Difficult

c)

Annoying

d)

Easy

7.

From the 'work vocabulary', fill in the blank.


It is so busy at the moment, we are (a)   under

8.

Which of the following is not a Belbin role?

a)

The Invigilator

b)

The Plant

c)

The Completer Finisher

d)

The Co-ordinator

9.

Who is this?

a)

The one who talks about email sentences

b)

The one who explains the tripling effect

c)

The one who talks about the perfect pitch

d)

I have never seen her in my life

10.

For the cultural awareness assignment, which of the following items did you sort into categories?. Tick four boxes.

a)

A DVD

b)

A plant

c)

A battery

d)

A paperclip

e)

A spoon

11.

Which of the following is not a Hofstede dimension?

a)

Masculinity/femininity

b)

Indulgence/restraint

c)

Individualism/collectivism

d)

Monochromatic time/polychromatic time

e)

Small power distance/big power distance

12.

In reports, what comes after the 'findings' paragraph?

(a)  

13.

Who retired in December?

a)

Maria

b)

Brian Quigley

c)

Hanna Dubois

d)

Sarah Williams

14.

When dealing with a complaint on the phone, what is the correct order of response?


1. Exceed expectations

2. Apologise

3. Listen and understand

4. Find a solution

5. Follow up with the customer

a)

1, 2, 4, 5, 3

b)

2, 1, 3, 5, 4

c)

3, 1, 4, 2, 5

d)

3, 2, 4, 5, 1

15.

How much was our budget for the Sun Solutions summer party?

a)

20,000 pounds

b)

30,000 euros

c)

40,000 pounds

d)

50,000 pounds

16.

In week 5, the Financial vocabulary quiz was based on a song about which game?

(a)  

17.

According to Matt Abrahams, what should you do to limit anxiety during a presentation? Tick more than one box.

a)

Greet anxiety

b)

Walk around

c)

Reframe as a conversation

d)

Live in the moment

e)

Look at your audience just above their heads

18.

Who is this?

a)

The one who talks about business emails

b)

The one who talks about cultural communication

c)

The one who talks about phone etiquette

d)

I have never seen her in my life

19.

My overall impression of the Sun Solutions' Induction Programme is:

a)
b)
c)