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WorksheetsCh 16-17 - Active Listening/Reading
Total questions: 20
Worksheet time: 5hrs 0mins
You should provide feedback by ____.
asking questions and giving comments
nodding your head and smiling while people are talking
raising your hand before asking a question
appearing confident and prepared
Active reading requires that you do all of the following except _____.
consider the writer’s purpose
consider your purpose for reading
ignore prior knowledge
evaluate what you read
What reading approach is used when finding a word in a dictionary?
read for detail
scan
preread
skim
Which reading technique helps to comprehend what you have read?
preread
skim
scan
read for detail
When should you evaluate what you read?
As you are reading.
After you finish reading.
Both as you are reading and after you finish reading.
To avoid giving a direct answer is to be ______.
evasive
passive
inferential
deliberate
Casually listening to someone talk with limited mind engagement is ______.
active listening
passive listening
empathetic listening
skepticism
Often beneficial in controlled amounts, a degree of doubt or uncertainty about the validity (truthfulness) of a message is ______.
rapport
empathy
skepticism
hearing
The experience and information a person already possesses is known as ______.
inferential information
bias
skepticism
prior knowledge
______ is described as the physical process of the body identifying sounds in the environment.
active listening
passive listening
hearing
smelling
A prejudice or opinion that influences someone’s thinking, resulting in an unbalanced or unfair viewpoint about a subject. It can be intentional or unintentional.
rapport
bias
skepticism
prior knowledge
______ occurs when you attempt to put yourself in another person’s place to understand how he or she feels.
Active listening
Bias
Skepticism
Empathy
Which statement about bias is true?
Because bias is mostly unavoidable, active readers should not be concerned about identifying it.
Written information with a bias is the same as fake information.
Many writers interject a bias into their writing, and it is never unintentional.
Recognizing possible bias is important to understanding information in context.
Which reading skill takes the greatest amount of time?
skimming
scanning
reading for detail
A manager that quickly needs to know a very basic summary of an inventory report would likely choose to use which type of reading?
skimming
skipping
reading for detail
deleting
A task that requires some concentration, and involves processing the words, phrases, and sentences that are being read is called ______.
active reading
passive reading
hearing
responding
Which of the following is a strategy for the improvement of listening skills?
eliminate distractions
show interest with body language and feedback
avoid making initial judgements
all of these are correct
In which of these situations would it be completely acceptable to use passive listening instead of active listening?
while answering job interview questions
while taking part in a workplace meeting
while your friend is explaining why he or she is angry with you
while at home binge-watching a Netflix series on your laptop computer
To have ______ means you are willing to respectfully listen to the message sender without letting negative feelings, emotions, or biases get in the way.
reflection
open mind
skepticism
prior knowledge
Which purpose for communication means trying to change an opinion or provoke a response from the audience or reader?
informative
persuasive
demonstrative
innovative
