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WorksheetsCHAP 7 - MANAGING ORGANIZATIONAL CULTURE
Total questions: 10
Worksheet time: 5mins
Organizational Culture is a specific collection of values and ______________ that are shared by people and groups in the organization.
believe
norms
attitude
mindset
Culture presents as a factor which influences all of the following, EXCEPT:
competitive advantage
knowledge transfer
rejection of marketing concept
shareholder values
An organization that uses a uniform as in the case of Bank Simpanan Nasional or big M as in the case of the Mc Donald’s franchise are an example of ____________ element.
Saga
Myth
Symbol
Stories
________ are organization role models, who embody the values an organization wishes to reinforce. They are often the main characters of the stories related to an organization.
Sagas
Heroes
Superheroes
Myths
Which of the following is NOT the functions of organizational culture?
Decision making
Cooperation
Neglection
Justification of Behavior
___________ leadership refers to the capacity to motivate followers by inspiring involvement in a mission. It also changes the organizational culture
Transactional
Transformational
Charismatic
Autocratic
_________ culture is conservative cultures that caution and do not value middle and lower-level managers who take such initiative or actions.
Empowered
Adaptive
Ordinary
Inert
"Managers care deeply about customers, stakeholders and employees. They strongly value people and processes that create useful changes"
This statement is an expressed value shared by ________ organizational culture.
Inadaptive
Adaptive
Empowered
Inert
Which of the following are the correct steps in the process of changing the culture?
Evaluate, Empower, Envision, Excel
Evaluate, Excel, Envision, Empower
Excel, Empower, Envision, Evaluate
Evaluate, Envision, Empower, Excel
In the _________ stage, it is important to ensure the continuous commitment of senior management and sustained change efforts.
Evaluate
Envision
Empower
Excel
