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WorksheetsSPM - Chapter 10
Total questions: 10
Worksheet time: 30mins
Project members should either have strong technical skills or soft skills
True
False
Adding more people to a project that is falling behind schedule often causes more setbacks because of the increased complexity of communications.
True
False
People have different personality traits that often affect their communication preferences
true
false
Geographic location and cultural background have no impact on communications.
True
False
Communication becomes simpler when you increase the number of team members
True
False
Which process involves determining the information and communications needs of the stakeholders?
strategic planning
systems management
identifying stakeholders
planning communications
As a manager, you want to praise a team member, Phil, for doing a good job on a particular project. However, you know he tends to be an introvert. Which communication method would Phil be most comfortable with?
Call Phil in for a private meeting to appreciate his work
Call a team meeting to praise Phil for his work on the project.
Announce Phil’s accomplishment on the company Web site
Have top management and the other teams in the company award Phil
Which method of communication is likely to be most effective for conveying sensitive or important information?
short face-to-face meetings
e-mails
telephone conversations
reading reports from other team members
Using the formula for calculating the number of communication channels, how many channels would five people require?
9
10
11
14
Which communication method is most appropriate for assessing the commitment of project stakeholders?
wiki
website
meeting
