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WorksheetsBusiness Studies Yr 11 Assessment
Total questions: 20
Worksheet time: 20mins
1. Which of the following is a benefit of internal recruitment?
Wider pool of workers to choose from
Lower recruitment costs
Fresh ideas
More detailed job analysis
2. Which recruitment document outlines the essential and desirable characteristics of applicants?
Job analysis
Job description
Person specification
Contract of employment
3. Which term is used when a job is divided between two or more people?
Job share
Full time
Part time
Zero hour
4.Which term describes reducing the number of levels in the organisational structure?
Delegation
Delayering
Centralisation
Decentralisation
5. Which of these people would most likely work in the accounts department of a food manufacturer?
Customer service assistant
Buyer
Credit controller
Sales person
6. What are the features of a Tall organisational structure?
Wide span of control and long chain of command
Wide span of control and short chain of command
Narrow span of control and long chain of command
Narrow span of control and short chain of command
7. Which of the following is a benefit of having motivated staff?
Staff retention
Lower productivity
Higher wages
Profit sharing
8. Which of the following is a financial motivator?
Praise
Training
Bonuses
Opportunities for more responsibility
1. Which of the following is a non-financial motivator?
Commission
Productivity
Profit sharing
Fringe benefits
10. Which of the following is a benefit of training?
Induction
Changes in technology
Increased productivity
Higher labour costs
11.Which type of training is described as taking place at the start of a new placement at workplace?
Induction
On the job
Off the job
Customer service
1. When would off the job training be used?
When somebody starts a new job
When somebody wants to learn a new skill from the company
When somebody gets a promotion
To improve the skills of existing employees using specialists
13. Which of the following is a method of external growth?
Franchising
Opening new stores
Merger
Outsourcing
14.Which of the following is an example of an economy of scale?
Coordination issues
Rising average costs
Takeovers
Technical advancement
15.Which of the following is a disadvantage of reduced motivation resulting from growth?
Purchasing economies of scale
Rising average costs
Rising fixed costs
Outsourcing
16. Which of the following is an example of secondary market research?
Questionnaires sent to existing customers
Surveys with strangers
Focus group of potential investors
Printed newspaper reports from local area
17. Which of the following is a characteristic of primary market research?
Already exists
Specific to the business’ needs
Only suitable for start-up businesses
Collects quantitative data only
18. Which of the following is a disadvantage of primary market research?
It is specific to the business’ needs
It already exists
It is compiled by experts
Results may be limited
19. Which of the following is a reason why quality is important?
Protect a business’ reputation
To behave ethically towards suppliers
To improve cash flow
To make staff work harder
20. Which of the following is a consequence of poor quality?
Low capacity
Fall in market size
Loss of market share
Reduced unit cost
