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WorksheetsHTH558 - Trial Assessment
Total questions: 55
Worksheet time: 30mins
Being flexible is allowed in reaching goals.
True
False
What do you understand by a SMART goal?
Special
Measurable
Achievable
Reachable
Target
Values have three parts:
How you act
What you think
Who you are
How you feel
What are the importance of creating a positive self-image?
More likely to be productive
It gives you confidence
Easily get wealthy
Easily get responses
You can show a positive response with your posture and body movement.
True
False
Remembering other's name is important in delivering a positive image.
True
False
Which of the following ladies' shoes are acceptable to come to work in?
While working, your clothing should always be stylish, comfortable, and _________.
highly accessorized
functional
formal
colorful
A proper handshake has which four elements?
clean hands, firm grip, eyes on hands, smile
clean hands, crushing grip, eye contact ,smile
greasy hands, firm grip, eye contact, smile
clean hands, firm grip, eye contact, smile
Below are the examples of what to do for a positive response:
Your posture and body movement
What you eat
How you dress and groom yourself
What you say
People with bluish skin tones wear cool colors well. Below are the examples of cool colors, except:
Black
Yellow
White
Blue
Which of the following colors is NOT considered as appropriate for a business dress suit?
black
gray
navy
pink
What is the appropriate type of socks a man should wear to go for work?
White socks
Socks that match the color of your pants
Socks that match the color of your shoes
Patterned socks
The tip of your tie should:
Be at the height of the lowest button on your jacket
Touch the tip of your belt buckle
Be well above the tip of your belt buckle
Touch the zipper of your pants
A telephone call during business hours should not ring more than how many times before it is answered?
2
3
4
5
Which of the following should you NOT do daily?
Brush Teeth
Trim Fingernails
Shower
Wear Deodorant
Rest your elbows on the table when you are not eating.
True
False
You are encourage to empty the glass when you are having a meal.
True
False
While dining, you should eat to your right, drink to your left.
True
False
The gentleman should always help the lady be seated.
True
False
Why does conflict arise?
Different perspectives
Different in values and beliefs
Poor communication channels
We do not like each other
__________ is a concept that implies that any individual or organization has an obligation towards society at large, to perform so as to maintain a balance between economy and ecosystems.
Personal responsibility
Staff responsibility
Social responsibility
Family responsibility
E-mail systems and other forms of communication technology make employees more efficient while simultaneously increasing their workload.
True
False
When dealing with office politics and a person who keeps creating troubles, just ignore the person.
True
False
Technology in workplace motivates employees to work.
True
False
What is one method of preventing cliques and groups in the office?
Assigning more work for everyone
Discourage socializing at work
Separating people with similar interests
Treating employees equally
Two people have told you that a co-worker has said some very negative things about you behind your back. You're afraid that bringing up the situation will only make it worse so you decide
Not to confront the co-worker
Tell the two people negative things about the co-worker
Immediately report it to the manager
Talk with the co-worker
Your manager assigns you a huge project with a tight deadline that you consider unreasonable. What will you do in this situation?
Work harder to finish the project before the deadline
Talking to the manager and asking him for more time
Working on the project even though you know you can’t finish it before the deadline
Start screaming about the overworked
Who is a co-worker?
your mother
somebody you work with
your boss/ supervisor
your friend
Transparency allows stakeholders to understand whether the
activities of social institutions such as internet organizations and NGOs provide a genuine service to civil society and whether money is used appropriately.
True
False
Effective conversation involves two activities: ______ & ______.
observing
listening
empathizing
talking
You are encouraged to use uppercase for the entire email to get the recipients attention to read your email.
True
False
It is save to discuss confidential information in an email.
True
False
We only use the BCC in an email when we want to maintain privacy of the recipients.
True
False
You should always end your email with a proper salutation.
True
False
An email should be long and detail enough to ensure people understand your message.
True
False
The purpose of using hashtags in social media is to make our content to be more popular.
True
False
You need to use many hand gestures when you are talking to ensure that your messages are clearly delivered.
True
False
Non-verbal communication is not a communication skill.
True
False
What are the practical guidelines for effective communication when you are listening?
Keep the eye contact.
Make a responsive comment about the topic when the speaker finishes.
Make appropriate responses when the talker pauses.
Just keep quiet for the entire session.
Giving the right amount of time to work and to the rest of your life.
work life balance
a concept
overtime
life routine
Which of the following leads to work success?
Doing the minimum assigned work
Flexible
Spreading the work out so you look busy
Multitasking
How can you practice the step of "Learn to Prioritize"?
Evaluate how much time you spend on things that really matter to you
Cram as much into every day that you can
Stay focused on what your priorities are
Examine what is not that important to you and how much time/energy you spend on it
Which of the following is the benefit for participating in physical activity regularly?
improve cardiorespiratory endurance
increase the chance of injury
increase body fat
increase cardiovascular diseases
How much water at least should you drink everyday?
1.5 L
2L
2.5L
more than 2.5L
What should you do if you are always tired?
drink energy drinks
drink a lot of coffee
sleep better
nothing, it is normal
How many steps should we do daily?
7500
9000
10000
12000
What are some of the top skills and personal qualities that employers look for in potential employees?
obedient
ability to work with a team
leadership
time management
Full-time job
An individual's favorite activities
A job that requires at least 40 hours of work each week
Skill that an individual has already developed
employing measures to obtain or accomplish
Choose the best answer for this question
“What are your goals for the future?”
In the short term, I hope to work as a sales representative for a company such as yours.
I love customer support because I love the satisfaction that comes from helping someone solve a problem.
I’ve always been passionate about education.
I can't meet a deadline to save my life.
