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HTH558 - Trial Assessment

Total questions: 55

Worksheet time: 30mins

Name
Class
Date
1.

Being flexible is allowed in reaching goals.

a)

True

b)

False

2.

What do you understand by a SMART goal?

a)

Special

b)

Measurable

c)

Achievable

d)

Reachable

e)

Target

3.

Values have three parts:

a)

How you act

b)

What you think

c)

Who you are

d)

How you feel

4.

What are the importance of creating a positive self-image?

a)

More likely to be productive

b)

It gives you confidence

c)

Easily get wealthy

d)

Easily get responses

5.

You can show a positive response with your posture and body movement.

a)

True

b)

False

6.

Remembering other's name is important in delivering a positive image.

a)

True

b)

False

7.

Which of the following ladies' shoes are acceptable to come to work in?

a)
b)
c)
d)
8.

While working, your clothing should always be stylish, comfortable, and _________.

a)

highly accessorized

b)

functional

c)

formal

d)

colorful

9.

A proper handshake has which four elements?

a)

clean hands, firm grip, eyes on hands, smile

b)

clean hands, crushing grip, eye contact ,smile

c)

greasy hands, firm grip, eye contact, smile

d)

clean hands, firm grip, eye contact, smile

10.

Below are the examples of what to do for a positive response:

a)

Your posture and body movement

b)

What you eat

c)

How you dress and groom yourself

d)

What you say

11.

People with bluish skin tones wear cool colors well. Below are the examples of cool colors, except:

a)

Black

b)

Yellow

c)

White

d)

Blue

12.

Which of the following colors is NOT considered as appropriate for a business dress suit?

a)

black

b)

gray

c)

navy

d)

pink

13.

What is the appropriate type of socks a man should wear to go for work?

a)

White socks

b)

Socks that match the color of your pants

c)

Socks that match the color of your shoes

d)

Patterned socks

14.

The tip of your tie should:

a)

Be at the height of the lowest button on your jacket

b)

Touch the tip of your belt buckle

c)

Be well above the tip of your belt buckle

d)

Touch the zipper of your pants

15.

A telephone call during business hours should not ring more than how many times before it is answered?

a)

2

b)

3

c)

4

d)

5

16.

Which of the following should you NOT do daily?

a)

Brush Teeth

b)

Trim Fingernails

c)

Shower

d)

Wear Deodorant

17.

Rest your elbows on the table when you are not eating.

a)

True

b)

False

18.

You are encourage to empty the glass when you are having a meal.

a)

True

b)

False

19.

While dining, you should eat to your right, drink to your left.

a)

True

b)

False

20.

The gentleman should always help the lady be seated.

a)

True

b)

False

21.

Why does conflict arise?

a)

Different perspectives

b)

Different in values and beliefs

c)

Poor communication channels

d)

We do not like each other

22.

__________ is a concept that implies that any individual or organization has an obligation towards society at large, to perform so as to maintain a balance between economy and ecosystems.

a)

Personal responsibility

b)

Staff responsibility

c)

Social responsibility

d)

Family responsibility

23.

E-mail systems and other forms of communication technology make employees more efficient while simultaneously increasing their workload.

a)

True

b)

False

24.

When dealing with office politics and a person who keeps creating troubles, just ignore the person.

a)

True

b)

False

25.

Technology in workplace motivates employees to work.

a)

True

b)

False

26.

What is one method of preventing cliques and groups in the office?

a)

Assigning more work for everyone

b)

Discourage socializing at work

c)

Separating people with similar interests

d)

Treating employees equally

27.

Two people have told you that a co-worker has said some very negative things about you behind your back. You're afraid that bringing up the situation will only make it worse so you decide

a)

Not to confront the co-worker

b)

Tell the two people negative things about the co-worker

c)

Immediately report it to the manager

d)

Talk with the co-worker

28.

Your manager assigns you a huge project with a tight deadline that you consider unreasonable. What will you do in this situation?

a)

Work harder to finish the project before the deadline

b)

Talking to the manager and asking him for more time

c)

Working on the project even though you know you can’t finish it before the deadline

d)

Start screaming about the overworked

29.

Who is a co-worker?

a)

your mother

b)

somebody you work with

c)

your boss/ supervisor

d)

your friend

30.

Transparency allows stakeholders to understand whether the

activities of social institutions such as internet organizations and NGOs provide a genuine service to civil society and whether money is used appropriately.

a)

True

b)

False

31.

Effective conversation involves two activities: ______ & ______.

a)

observing

b)

listening

c)

empathizing

d)

talking

32.

You are encouraged to use uppercase for the entire email to get the recipients attention to read your email.

a)

True

b)

False

33.

It is save to discuss confidential information in an email.

a)

True

b)

False

34.

We only use the BCC in an email when we want to maintain privacy of the recipients.

a)

True

b)

False

35.

You should always end your email with a proper salutation.

a)

True

b)

False

36.

An email should be long and detail enough to ensure people understand your message.

a)

True

b)

False

37.

The purpose of using hashtags in social media is to make our content to be more popular.

a)

True

b)

False

38.

You need to use many hand gestures when you are talking to ensure that your messages are clearly delivered.

a)

True

b)

False

39.

Non-verbal communication is not a communication skill.

a)

True

b)

False

40.

What are the practical guidelines for effective communication when you are listening?

a)

Keep the eye contact.

b)

Make a responsive comment about the topic when the speaker finishes.

c)

Make appropriate responses when the talker pauses.

d)

Just keep quiet for the entire session.

41.

Giving the right amount of time to work and to the rest of your life.

a)

work life balance

b)

a concept

c)

overtime

d)

life routine

42.

Which of the following leads to work success?

a)

Doing the minimum assigned work

b)

Flexible

c)

Spreading the work out so you look busy

d)

Multitasking

43.

How can you practice the step of "Learn to Prioritize"?

a)

Evaluate how much time you spend on things that really matter to you

b)

Cram as much into every day that you can

c)

Stay focused on what your priorities are

d)

Examine what is not that important to you and how much time/energy you spend on it

44.

Which of the following is the benefit for participating in physical activity regularly?

a)

improve cardiorespiratory endurance

b)

increase the chance of injury

c)

increase body fat

d)

increase cardiovascular diseases

45.

How much water at least should you drink everyday?

a)

1.5 L

b)

2L

c)

2.5L

d)

more than 2.5L

46.

What should you do if you are always tired?

a)

drink energy drinks

b)

drink a lot of coffee

c)

sleep better

d)

nothing, it is normal

47.

How many steps should we do daily?

a)

7500

b)

9000

c)

10000

d)

12000

48.

What are some of the top skills and personal qualities that employers look for in potential employees?

a)

obedient

b)

ability to work with a team

c)

leadership

d)

time management

49.
Particular abilities to perform tasks well
a)
Skills
b)
Education
c)
Training
d)
Clusters
50.

Full-time job

a)

An individual's favorite activities

b)

A job that requires at least 40 hours of work each week

c)

Skill that an individual has already developed

d)

employing measures to obtain or accomplish

51.

Choose the best answer for this question

“What are your goals for the future?”

a)

In the short term, I hope to work as a sales representative for a company such as yours.

b)

I love customer support because I love the satisfaction that comes from helping someone solve a problem.

c)

I’ve always been passionate about education.

d)

I can't meet a deadline to save my life.

52.
Your interview is scheduled at 1:45 PM. What time should you arrive?
a)
1:50 PM
b)
1:45 PM
c)
1:30 PM
d)
1:00 PM
53.
You are welcomed into the office for an interview. What should you not do?
a)
Plop down in a chair, & pull your phone out
b)
Wait quietly until they are seated first
c)
Shake hands with the interviewees then take a seat
d)
Say thank you, and then ask if you can take a seat
54.
What should you do before you interview with a company?
a)
Add the interviewers to all your social media
b)
Do some background research on the job
c)
Ask them if they serve food during the interview
d)
Tell them you have another interview 15 minutes after theirs
55.
Why should you bring extra copies of your resume and cover letter?
a)
You should not bring extra copies
b)
Because you want to show off to the interviewers
c)
In case you never sent it to them in the first place
d)
In case there are more people interviewing you, you can offer it to them