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On The Phone

Total questions: 30

Worksheet time: 15mins

Name
Class
Date
1.

COMMUNICATE

a)

İLETİŞİM KURMAK

b)

DEĞİŞTİRMEK

c)

BİRİYLE GÖRÜŞMEK

d)

GÖNDERMEK

2.

KEEP IN TOUCH WITH

a)

DOKUNMAK

b)

NOT ALMAK

c)

GÖRÜNTÜLÜ SOHBET

d)

İLETİŞİMDE BULUNMAK,BİRİYLE GÖRÜŞMEK

3.

Your brother's friend calls and he wants to speak to your brother. You will get your brother, but he is in the room. What do you say to your brother's friend to wait for a while on the phone.

a)

Hang up the phone.

b)

Hold on, please.

c)

Call him back later.

4.

You work at a call center of a bank. A customer calls you to apply for a credit card. You don't understand his/her date of birth. What do you say?

a)

How may I help you?

b)

Can you repeat your date of birth please?

c)

Can I leave a message, please?

5.
a)

Social networks

b)

messanger birds

6.

a)

smoke signals

b)

old fashioned

7.

acil durum

a)

emergency

b)

ambulance

c)

police

d)

help

8.

WHAT IS THE SYNONYM OF BOOK?

a)

MAKE RESERVATION

b)

PUT THROUGH

c)

MAKE COMPLAINT

d)

LEARN ABOUT BILL

9.
a)

MÜŞTERİ HİZMETLERİ

b)

HAVA YOLLARI

c)

UÇUŞ

d)

KALKIŞ

10.

RETURN TICKET

a)

TEK YÖN BİLET

b)

UÇAK BİLETİ

c)

GEÇİŞ BİLETİ

d)

GİDİŞ DÖNÜŞ BİLETİ

11.

BUSINESS CLASS

a)

EKONOMİ SINIFI

b)

UCUZ SINIF

c)

YOLCULUK

d)

BİRİNCİ SINIF

12.

a)

TESLİMAT

b)

ŞİKAYET

c)

FATURA

d)

HİZMET

13.

MAKE A COMPLAINT

a)

BAĞIŞ YAPMAK

b)

HİZMET İSTEMEK

c)

ŞİKAYET ETMEK

d)

TESLİMAT İLE İLGİLİ SORUN BİLDİRMEK

14.

1. You have a great job; you _____________(change) it.

a)

Should change

b)

should changing

c)

shouldn´t change

15.

What do teenagers mostly use smartphones for?

a)

doing homework

b)

talking face-to-face

c)

accessing Google Classroom

d)

social networks

16.
Sorry, he is out. Do you want to _________ a message?
a)
bring
b)
leave
c)
hang on
d)
pick up
17.

Which means of communication is older than the others?

a)

cell phone

b)

radio

c)

messenger birds

d)

telegraph

18.
Anne : Which number should I _______ for the police? Cenk : It's 155 in Turkey.
a)
hold on
b)
answer
c)
dial
d)
contact
19.

Which one is not a type of voluntary work to help people?

a)

helping disabled children

b)

giving medical care

c)

collecting garbage

d)

donating clothes

20.

I phone my friends to __________ with them. We sometimes talk for hours.

a)

send letters

b)

meet up online

c)

use social networks

d)

keep in touch

21.

This is a very important game so__________________

a)

do it quickly

b)

don't act recklessly

c)

don't make mistakes

d)

don't be careful

22.
Michael doesn't like ice cream  ____________ he's very fond of frozen yogurt.
a)
and
b)
but
c)
or
23.
Peter called my name, _________ I did not hear him.
a)
for
b)
so
c)
but
24.
She did her homework, ________ she cleaned her room.
a)
but
b)
and
c)
for
25.
I normally like to run, _______ I hurt my leg.
a)
but
b)
nor
c)
or
26.

Siti can't lift the desk _____ it is too heavy.

a)

and

b)

but

c)

so

d)

because

27.

voluntary

a)

gönüllülük

b)

zorunlu

c)

ürünü değiştirmek

d)

birini telefona bağlamak

28.

to depart

a)

to leave

b)

to give details

c)

to greet

d)

to repair

29.

What is the picture showing?

a)

call center

b)

supermarket

c)

hang up

d)

medical care

30.

What kind of communication is this?

a)

texting messages

b)

face to face

c)

sending an e-mail

d)

writing a letter