WorksheetsCustomer Information
Total questions: 15
Worksheet time: 8mins
Can an account have multiple persons?
True
False
Can an account have multiple Premises?
True
False
What is the cycle that lets the business identify the schedule when to bill a certain account?
Bill Window
Service Cycle
Bill Cycle
None of the Above
What is now the cycle that lets the business identify the schedule when to read the account's meter?
Bill Window
Service Cycle
Bill Cycle
None of the Above
What is the middle point of the V-Model
Person-Account
SA-SP
Premise-SP
Account-Premise
How many Service Point can we connect to the premise?
One
Up to 4
As many as possible
None
How many Meters can we connect in the Service Point?
One
Up to 4
As many as possible
None
An account must have a real person in order to be viable?
True
False
Which of the following is a Service Point type?
Lamp
Solar
Network
Business Use Only
In order for an account to be versatile in the system which of the following must be provided?
Access Group
Data Access Role
Both A and B
None of the Above
What tool in the system can we use in order to ease the creation of data?
Replicator
Duplicator
Imitating Tool
Data Copy Software
Which of the following cannot generate a customer contact?
Collection Process
Severance Process
Overdue Process
None of the Above
What is the reference for the business in sending out its letters? (via Postal, Email, SMS, etc)
Contact Type
Contact Method
Contact Class
Characteristic Type
In creating a premise, What should be next?
Meter
Meter Configuration
Service Agreement
Service Point
In creating an Account, An account should ALWAYS have a person?
True
False
