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HR Refresher Quiz

Total questions: 21

Worksheet time: 12mins

Name
Class
Date
1.

If you are unable to sign into your CDS account (My Learning & Toolbox) because you forgot your password, who should you email and contact?

a)

My Manager and email: IT.support, L&D manager (Sel) and IT Specialist (Afiq)

b)

Come to L&D Manager (Sel) and ask him to reset immediately

c)

Leave it, it will reset itself every 2 months

2.

Where can you use a computer to access your Emails and My Learning?

a)

I can use the computers in the My Learning Centre – SKÅNE Room.

b)

I can use my Managers laptop.

c)

I can use the computers at i-counter in Showroom.

3.

How many Launches do we have a year and which Launch are we in now in February 2021?

a)

5 Launches, we are in Launch 4.

b)

4 Launches, we are in Launch 3.

c)

We don’t have Launches, because we sell the same furniture all the time.

4.

How often do you need to have your 1 on 1 your Manager?

a)

Every 2 months, so there would be 6 in 1 year

b)

When I feel like it, 1 on 1’s is my Managers responsibility to schedule, not mine

c)

Every month, so there would be 12 in one year

5.

I noticed that I have close contact with a suspected/confirmed Covid patient, what should I do?

a)

Report immediately to my Manager

b)

Manager to report to HR immediately

c)

Go to selected clinic to do Swab Test if request by KKM/HR

d)

Self-quarantine until further notice from KKM/HR

e)

Enjoy my last day out with my colleague before quarantine

6.

I am allow to visit other IKEA store (IKEA Damansara/IKEA Cheras/ IKEA Tebrau / IPC / TOPPEN / MYTOWN) during the pandemic time.

a)

Yes

b)

No

7.

There’s an emergency situation which I need to attend at Red Zone, what should I do?

a)

Request for Travel Declaration Form from HR

b)

Declare my travel to my Manager and obtain approval

c)

Declare myself to HR

d)

Get signature from Store Manager/Deputy Store Manager

8.

I am going to purchase a big volume from the store, the following actions are applicable:

a)

Inform my manager of the reason for purchasing

b)

Inform HR of the reason for purchasing

c)

Depends, I can use my staff discount whenever I feel like to

9.

What should I do when I notice that I’ve lost my headcount card?

a)

Report to my Manager to get the replacement

b)

Report to HR immediately to get the replacement

c)

It doesn’t matter as it's not important

10.

Competence staircase consist of the followings:

a)

Aspirant

b)

In the role

c)

Seniority

d)

Togetherness

11.

What should you do when you want to claim your AIA insurance, but have not receive any AIA member ID card from HR?

a)

Claimant can now get their medical card via AIA online apps

b)

Claimant must inform HR immediately to get a replacement card

12.

What can a co-worker do with Prosoft ESS (Employee Self Service)?

a)

Apply for leave

b)

Submit claims

c)

View payslip, EA forms

d)

View your personal information

13.

When is the Uniform Collection Day?

a)

Every Wednesday, 4-5pm

b)

Every Friday, 4-5pm

c)

Anytime when HR is free

d)

Every Wednesday, 10-11am

14.

As IKEA Southeast Asia co-workers, we are entited to a wide range of benefits such as:-

a)

Birthday voucher worth RM30

b)

Newborn/Marriage token worth RM200 & RM300 respectively

c)

Free parking for all co-workers

d)

Dental & Optical benefit

e)

Co-worker purchase discount (15%)

15.

Where can you find communication about our Store Business and People Information?

a)

People's Board

b)

Ikano One

c)

IKEA Batu Kawan Whatsapp Group

16.

If you have a great entrepreneurial idea, where do you drop your ideas?

a)

The Golden Idea Box @ Co-worker restaurant

b)

Email ideas to HR

c)

Submit ideas to ENR

17.

What is Human Resource Idea?

a)

To give down-to-earth, straight-forward people the possibility to grow, both as individuals and in their professional roles, so that together we are strongly committed to creating a better everyday life for our-selves and our customers.

b)

We shall offer a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible will be able to afford them.

c)

To create a better everyday life for the many people.

18.

Why should you conduct PEDP (Performance Evaluation & Development Talk).

a)

To review past year's performance and long-term plans for your career development.

b)

To identify a competence you wish to develop and training needs to meet the goal

c)

To support business needs

19.

Our learning approach consists of the following. Please choose the correct one.

a)

70 = Learning on the job / 20 = Buddy system / 10 = Classroom

b)

60 = Learning on the job / 30 = Buddy system / 10 = Classrooms

c)

70 = Self-management / 20 = Thinking skill / 10 = Communication

20.

What room is dedicated as Learning Center at IKEA Batu Kawan?

a)

Skane

b)

Goteborg 1

c)

Malmo

d)

Lund

21.

What is the correct hospitalization process if a co-worker is being referred to a Hospital/Specialist by the panel clinic?

a)

1. Visit panel clinic and receive Referral Letter

2. Request Guarantee Letter (GL) from AIA

3. Bring Referral Letter & Guarantee Letter to Hospital/Specialist

b)

1. Visit panel clinic

2. Request Referral Letter from HR

3. Request Guarantee Letter (GL) from HR

4. Bring Referral Letter & Guarantee Letter to Hospital/Specialist

c)

1. Visit panel clinic and receive Referral Letter

2. Request Guarantee Letter (GL from HR

3. Bring Referral Letter & Guarantee Letter to Hospital/Specialist