WorksheetsBusiness SL Term 2 test
Total questions: 32
Worksheet time: 1hrs 4mins
What is the correct definition of a business aim?
what the owners of a business want to do
what the business does to produce their product or service
the overall target or goal of the business
the steps a business needs to take to meet its targets
which of the following is the correct definition for a mission statement?
it defines the company's business, its objectives and its approach to reach those objectives.
it describes the desired future position of the company.
it describes what the company produces
it describes what the shareholders believe in
The SMART acronym is used to develop effective objectives - what does SMART stand for?
Specific, Measurable, Achievable, Relevant, Time Specific
Specific, Management, Attainable, Relevant, Timetable
Social, Manageable, Actionable, Relevant, Time Specific
Social, Measurable, Actionable, Reachable, Trackable
What is an approach or scheme for achieving an aim or objective?
Policy
Curriculum
Strategy
Tactic
Which of the following are Human Resource objectives?
reduce labour turnover
decrease absenteeism
increase sales
increase advertising
Which of the following would be part of a company's corporate social responsibility strategy?
to treat all staff fairly
to reduce the number of managers in the organisation
to reduce waste products in production
to support local charities
which of the following are benefits of an effective CSR policy?
increased costs of production
increased size of business
improved brand image
development of motivated and talented workforce
In a SWOT analysis, under which section would a highly skilled workforce be placed?
Strengths
Weaknesses
Opportunities
Threats
In a SWOT analysis, in which section would a new competitor would be placed?
Strengths
Weaknesses
Opportunities
Threats
In a STEEPLE framework, which section relates to the way people live and what they believe and value
(a)
In a STEEPLE framework, which section would analyse changes in interest rates and inflation?
(a)
In a STEEPLE framework, which section would include the effect of pollution and climate change?
(a)
In a STEEPLE framework, in which section would you find analysis of unfair labour practices and corruption?
(a)
What is the best definition of workforce planning?
a method to find and recruit workers to the business
a method to forecast how many and what type of employees are needed now and in the future.
a method used to plan the training needs of the workforce
a method used to forecast the productivity of workers in the future
Which of the following would be part of short term work force planning?
workers retiring
expansion of the business
workers on maternity leave
workers on holiday
what are the 2 missing words in the following calculation?
___________ __________ rate = (Number of employees leaving / Number of employees in the business) × 100
(a)
which of the following are unavoidable causes of employees leaving a business?
retirement
poor working environment
job dissatisfaction
birth of children
Which of the following is a cost of a high labour turnover?
fewer products are made by the business
only qualified staff remain in the business
increased cost of training new staff
loss of company reputation
Write the 2 missing words concerning workforce planning
If there are many similar organisations in the area offering similar ________, it will be more challenging to find and recruit qualified _________.
(a)
Write the missing word
Many countries have (a) that prohibits discriminatory job advertisements or recruitment procedures.
Write the missing word
High rates of (a) mean an abundant supply of labour or a large pool of candidates from which to choose.
Which of the following is the 1st step in the recruitment process
Job description
Selection
Job advertisement
Job analysis
Which recruitment document includes job title, main tasks and duties and description of the working environment?
Job analysis
Job specification
Job description
Job planner
which of the following is included in a person (job) specification?
qualifications requirements
work experience requirements
salary requirements
personality requirements
What is the missing step in the selection process?
1. application
2. (a)
3. testing
4. job offer
What is the type of recruitment when a job vacancy is filled within the organisation?
(a)
Which of the following are advantages of recruiting externally?
It is likely to be less expensive than internal recruitment.
New people will bring new ideas, skills and knowledge.
It retains valuable employees and avoids recruitment costs.
It offers greater choice and a range of experience in candidates.
What type of training is conducted while the employee is performing work activities, without leaving the work place?
(a)
What is the name of training given to new employees?
Appraisal
Induction
Apprenticeship
Coaching
Fill in the missing word
(a) is when the new employee is paired with a more experienced employee to help them discuss problems and how to solve them
which of the following are benefits for an effective appraisal programme?
increases worker motivation
identifies new sales opportunities
identifies training opportunities
identifies employees promotion potential
Fill in the missing word
(a) appraisal is a method of appraisal which uses surveys to gather information about an employee’s performance from different people involved in their work.
