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WorksheetsDirecting and controlling
Total questions: 20
Worksheet time: 10mins
The process of converting the message into communication symbols is known as
Decoding
Encoding
Media
noise
Grapevine is
Formal communication
Barriers to communication
Lateral communication
Informal communication
Supervision means
Fulfillment of legal formalities
Starting a business
Planning for the future
Overseeing what is being done by subordinates
Leadership is the process of
Supervision
Delegating authority
Making people responsible without providing them any authority
Influencing the behaviour of people
Bonus, promotion and recognition are the examples of
Planning
positive motivation
Controlling
Staffing
In the context of management of an organisation, _____________ refers to the process of instructing, guiding,counselling, motivating and leading people in the organisation to achieve its objectives.
Planning
Directing
Staffing
Organising
Q 1. Which function of management is also known as Actuating function?
Planning
Organising
Staffing
Directing
The directing takes place wherever superior – subordinate relations exist. Identify the feature of directing.
Directing initiate action
It is a continuous process
Flows from top to bottom
Takes at every level of management
Which of the following is included in the function of Directing?
Instructing
Guiding
Motivating
Leading
All of these
Which one of the following is not the step in the process of controlling?
Measurement of actual performance
Establishing reporting relationship
Setting performance standards
Taking corrective action
If deviations are minor, it should
Be taken seriously
Be ignored
Be reported to top level
None of the above
In Controlling, actual performance is compared with
Performance of other employees
Performance of previous year
Planned Performance
None of the above
Planning provides
Direction to Controlling
Base of Controlling
Standard for Controlling
All of the above
Controlling and Planning are
(a) Independent functions
(b) Interdependent functions
(c) Both (a) and (b)
(d) None of the above
When the deviations go beyond the acceptable range, especially in the importance area, it demands immediate managerial attention so that deviations do not occur again and standards are accomplished.
(a) Management by exception
(b) Critical point control
(c) Both (a) and (b)
(d) Analysing deviations
Which of the following represents quantitative standards?
Improving goodwill
Time to be spent in performing a task
Improving the motivation level of employees
None of these
One of the purposes of providing orientation for new employees us to
assess the employees' job progress
fulfill government requirements
get the employees off to a good start
assign the employees to appropriate jobs
Businesses often ask a new employee's coworkers to help_____the employee
question
supervise
test
train
Which of the following is an activity associated with the organizing function of management
inspecting the quality of outputs
developing a mission statement
determining the division of labor
providing employees with feedback
Which of the following is an activity associated with the organizing function of management
inspecting the quality of outputs
developing a mission statement
determining the division of labor
providing employees with feedback
