WorksheetsHousekeeping
Total questions: 10
Worksheet time: 10mins
If the time available for guestroom cleaning during work shift is 6 Hrs and 48 Min and each room attendant is expected to clean 17 Guestrooms per shift, the time it takes for one room attendant to clean one guest room is
18 min
24min
28min
20 min
The following is not part of the guest room cleaning sequence
Restock amenities
Post charges to the guest folio
Dust, vacuum, and empty trash
Load the housekeeping cart with supplies
_________ are meant to catch any problems that may have been overlooked during cleaning.
Room inspections
Quality controls
Engineering audits
Guestroom audits
The housekeeping and ____________ department must work together to make sure that guest rooms are properly maintained
Front Desk
Maintenance
Security
None of the above
A ___________ supervises, trains, and inspects the performance of assigned room attendants, turndown attendants, and floor attendants, ensuring that all procedures are completed to the hotel's standards.
Floor Manager
Floor Monitor
Floor Superintendent
Floor Supervisor
S.O.P. stands for ________________
Service Operator Process
Standard Operating Procedure
Self Operating Procedure
All of above
The DND cards in a maids trolley belong to
Room service supplies
Guest room supplies
Bathroom supplies
Linen supplies
If you are staying in a five-star hotel, you are an
Guest of the hotel
Extra high budgeted tourist
Middle budgeted tourist
Guest of the company that has invited you
Fold given at corners of the bed while bed-making is called
Tuck-in
Maitre
Valance
Hinges
Bed making in the room is done
After bathroom Cleaning
Before bathroom cleaning
After Dusting
After vacuuming
