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WorksheetsHospitality & Catering AC2.3 Customer Rights & Equality
Total questions: 10
Worksheet time: 5mins
I make it an offence for products to be sold based on misinformation. I make sure that businesses are more truthful and don't trick consumers. Which Law am i?
The Trade Descriptions Act 1968
The Consumer Protection Act 1987
The Equality Act 2010
The Consumer Right Act 2015
My job is to make sure that Manufacturers take responsibility if they produce unsafe goods. Consumers can claim compensation if a product has caused personal injury, damage to property or Death. Which Law am i?
The Trade Descriptions Act 1968
The Consumer Protection Act 1987
The Equality Act 2010
The Consumer Rights Act 2015
I protect people from being treated unfairly in the workplace. I help to prevent discrimination. Which Law am I?
The Trade Descriptions Act 1968
The Consumer Protection Act 1987
The Equality Act 2010
The Consumer Rights Act 2015
I ensure that products are made to a good quality and work or do what they are meant to do. I make sure they match their descriptions and that companies provide the services that they promise. Which Law am I?
The Trade Descriptions Act 1968
The Consumer Protection Act 1987
The Equality Act 2010
The Consumer Rights Act 2015
What is meant by 'misinformation'
When information is aimed just at women
When information is meant to mislead or avoid the truth
When information isn't there
The state of being equal, especially in status, rights, or opportunities. What am i?
Justice
Right
Equality
The person who is correct
Consumers are...
A person who purchases goods and services for personal use.
A person who eats a lot
A person who is obsessed with shopping
Something, typically money, awarded to someone in recognition of loss, suffering, or injury. What am I?
A consolation prize
An award
Expenses
Compensation
Manufacturers are...
A person or company thats supports Man United
A person or company that makes goods for sale.
A person or company that builds factories
Laws that protect consumers in the Hospitality & Catering Industry are important because...
They help reduce or avoid injury / death
They help to ensure that consumers get what they pay for
They help to protect workers and consumers to be treated fairly and equally
They help to stop consumer being mislead or lied to
All of these
