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WorksheetsCompTia 1001 Exam Review
Total questions: 56
Worksheet time: 29mins
Inside the typical computer tower case, you might find which of the following components?
Motherboard, Hard Drive, Power Supply
Switch, Access Point, Router
Printer, Mouse, Keyboard
Nothing
A computer is displaying a blue screen. Is this a cause, symptom or consequence?
Cause
Symptom
Consequence
Files on a hard drive appear to be missing. Is this a cause, symptom, or consequence?
Cause
Symptom
Consequence
A cube-like computer case, often used as a media center is called what?
Tower
Mid-size
SFF Small Form Factor
Mini-Tower
Which component is NOT true of a motherboard?
Provides expansions slots
Houses the processor
Is an optional PC component
Influences computer speed
You power off a PC to take apart, what is the next step?
Press the power button for a few seconds
Unscrew case screws
Unplug the PC
Turn it over on its side
Select the correct order for the CompTia troubleshooting step model:
Problem Identification, Establish a theory of probably cause, Establish a Plan of Action, Implement Preventative Measures, Document Findings
Establish a theory of probably cause, Problem Identification, Establish a Plan of Action, Document Findings, Implement Preventative Measures
Establish a theory of probably cause, Establish a Plan of Action, Document Findings, Problem Identification, Implement Preventative Measures
Problem Identification, Establish a Plan of Action, Establish a theory of probably cause, Implement Preventative Measures, Document Findings
The three typical potential solutions to an IT problem are repair, replace, and workaround. As you consider an efficient solution to apply, which of the following factors are the most important to consider?
Blog comments and solving similar problems.
Cost and time required , Possible effects on the rest of the system
User preferences and opinions.
Cost only
Peripheral devices that enable a user to select commands and enter data into a computer fall into which broad category?
Networking
Human Interface Device (HUD)
Output Devices
Auxiliary Storage Devices
Flat panel displays always have an aspect ratio of 4:3.
True
False
What digital video cable was the predecessor to HDMI, DisplayPort, and Thunderbolt?
VGA
Parallel Port
DVI
USB
Power saving mode, and brightness and contrast settings should be checked when?
The picture is distorted
There is not image on a display
The image of a display is dim
A display shows ghosted images
DDR-333/PC-2700 has a memory clock speed of?
167MHz
333MHz
266MHz
100MHz
The last step in the process of installing a Dual Inline Memory Module (DIMM) is to verify that the new Random Access Memory (RAM) is available. How can you do that?
Reboot the PC and watch the RAM count during startup.
Check System Control Panel properties.
Use the System Information app in Windows.
Check the system firmware.
All of the above
The most common method of persistent storage for PC data is?
RAM
Hard Disk Drive
Solid State Drive
Hybrid Drive
When performing maintenance on a laptop computer what is the first step in disassembly?
Remove peripheral devices
Remove the battery
Disconnect the AC Power
Remove Chassis Screws
If you run chkdsk /r multiple times and keep getting more errors, what is the most likely problem?
Hard disk failure
Faulty cables
Insufficient space on hard drive
Wrong display driver
Authentication, Drive Encryption, and Trusted Platform Module (TPM), are security settings that are available where?
Computer Management
Control Panel
System Firmware Setup programs (UEFI/BIOS)
MMC Consoles
The potential difference between two points is a definition of what in an electrical circuit?
Voltage
Amperage
Watts
Hertz
What type of network spans multiple geographic locations?
WAN
MAN
LAN
CAN
Which of the following IEEE's (Institute of Electrical and Electronics Engineers) 802.11 wireless LAN (Local Area Network) standards has the highest maximum transfer rate?
802.11a
802.11ac
802.11b
802.11g
A modem can be analog or digital?
True
False
A router makes decisions about forwarding data between networks?
True
False
A remote desktop server doesn't have to be a server-class computer?
True
False
You can connect to a server via Remote Desktop by running rmtsrv at the command prompt?
True
False (run mstsc)
Which of the following network connection configuration settings can be found on the Advanced tab on the Device Manager Properties window?
Half or full duplex, Wireless mode, Wake on LAN (WoL)
QOS, Wake on LAN (WoL) , Half or full duplex
Half or full duplex, Local Area Connection, Wireless Mode
None of these
How do most residential and small office networks connect to the Internet?
WWAN (Wireless Wide Area Network)
SOHO (Small Office Home Office) router
Dial-up
VPN (Virtual Private Network)
On which network devices is Network Address Translation (NAT) an important security feature for a Small Office Home Office (SOHO) network?
Cable
Modem/Router
Server
Access Point
Which of the choices below use the TCP (Transmission Control Protocol) port?
DHCP, NAT
VNC, Telnet, SSH
Remote Desktop, DHCP, NAT
All of the above
A user has submitted a ticket which you suspect indicates a cable problem. Once you have verified that the network cable is properly connected, which of the following is a good next step in troubleshooting the problem?
Verify the patch cord.
Reboot the computer.
Plug the computer into a different network port.
Ping a known working system.
What is z-wave most often used for?
Tracking objects
Home Automation
Security ID Tags
Voice Assistance
Construction materials, interference from broadcast sources, and interference from microwaves can all cause wireless signals to become weak and/or intermittent connection problems?
True
False
What is the purpose of a Domain Name System (DNS)?
Assign IP addresses to hosts
Configure user accounts
Resolve Fully Qualified Domain Names (FQDN) to IP addresses
Authenticate users
A managed switch cannot work as an unmanaged switch out of the box and cannot divide ports into VLANS.
True
False
A range extender can regenerate a signal from an access point to a more distant location.
True
False
In a WMN (Wireless Mesh Network) stations cannot discover one another.
True
False
Which of the following statements is true regarding satellite Internet access compared to other technologies? (Select all that apply.)
Services experience more latency issue
Areas of coverage are smaller.
A satellite dish is installed at the customer's premises.
Services are expanding more in urban areas.
Which of the following port assignments is NOT correct?
Port 80 for http (Hyper Text Transfer Protocol)
Port 143 for imap4 (Internet Mail Access Protocol)
Port 389 for ldap (Lightweight Directory Access Protocol)
Port 445 for https (Hyper Text Transfer Protocol Secure)
How can you tell if your motherboard has distended capacitors? Select all that apply.
There is a loose adapter.
There is a burning odor.
They are swollen and bulging.
There is a residue.
In which of the following situations will RAID (Redundant Array of Independent Disks) stop working?
A RAID 0 disk fails.
A RAID 5 disk is degraded.
A RAID 5 disk fails.
A RAID 10 disk fails.
You install a new video adapter card and notice that the computer also has an onboard adapter. The display does not work after installing the add-on card, what should you do?
Delete any new management utility that came with the new adapter.
Remove the onboard adapter
Disable the onboard adapter
Configure the new adapter in Windows Settings.
A user calls to report that a laptop battery is not staying fully charged as long as it should. What information do you obtain from the user to help you troubleshoot and solve the problem? (Choose all that apply.)
Determine the type of battery.
Ask the age of the battery.
Determine the time of day the battery is being charged.
Ask how long the charge lasts.
What is the definition of "virtualization" as it relates to the use of computers?
Data can be stored virtually anywhere using cloud storage.
Multiple operating systems can be installed and run simultaneously on a single compute
Programs can be shared over the network, rather than being loaded on specific PCs
A real-life experience can be emulated through an interactive computer-generated experience taking place within a simulated environment.
In general terms, a virtual platform requires at least three components. Select the one option that does NOT describe one of those three components.
One or more computers
A hypervisor
Guest operating systems
Application programs
Which cloud service model would provide servers and storage network infrastructure along with multi-tiered web application and database capabilities?
Infrastructure as a Service (IaaS)
Software as a Service (SaaS)
Something as a Service (*aaS)
Platform as a Service (PaaS)
If a laptop is NOT a touchscreen, does it have a digitizer?
Yes all laptops have digitizers
No only touchscreen laptops have digitizers
Maybe, it depends on the quality of laptop
Laptops do not have digitizers
Keyboards, touchpads, webcams, and smart card readers can all be replaced by a trained technician?
True
False
Which of the following options can NOT be controlled using the function keys on a common laptop?
Enable/Disable USB (Universal Serial Bus) ports
Enable/Disable Wireless
Adjust screen orientation
Enable/Disable touchpad
A user is reporting slow transfer speeds over a cabled link. Which of the following could be the cause? (Select all that apply.)
Network Adapter
Malware
User permission
Router congestion
A user reports that a laptop is overheating. As you troubleshoot the problem, which of the following is a consideration?
Vents
Battery
AC Power
Processing Power
What is the correct sequence of events in the Laser Printer Imaging process?
Processing, Charging, Exposing, Developing, Transferring, Fusing, Cleaning
Cleaning, Processing, Charging, Exposing, Developing, Transferring, Fusing
Cleaning, Exposing, Developing, Transferring, Fusing, Processing, Charging
Processing, Developing, Transferring, Fusing, Exposing, Charging, Cleaning
If printing is unsuccessful because of an "Out of Memory" error message. What is the first thing you do in the troubleshooting process?
Install a new driver.
Replace the toner cartridge.
Check the user's permissions.
Clear the print queue and send the job again.
A user calls to report that the laser printer in their work area is printing ghost images. What might be the problem?
Dirty transfer roller
Dirty photosensitive drum
Paper inserted incorrectly
Toner cartridges installed incorrectly
What types of functions are performed by an MFD (Multi-function device)? (Select all that apply.)
Printing
Faxing
Scanning
Copying
How can network connections be disabled on Android and IOS devices?
Swipe up from the bottom and use the Control Center.
Swipe down from the top and use the notification shade.
Enable Airplane mode.
Set up a hotspot.
A Samsung Note device falls into which category of mobile devices?
Laptop
Tablet
Phablet
Smartphone
