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WorksheetsHotel Receptionist
Total questions: 11
Worksheet time: 6mins
Receptionist: .......................... Welcome to The Grand Woodward Hotel.
What's up?
Good morning.
Hi.
Alright.
Client : I'd like to make a ................... for the third weekend in September. Do you have any vacancies?
phone number
service
rate
reservation
Receptionist : What is the .............. date of your arrival?
exact
vacancies
several
staying
R: How long will you be staying?
C: ....................................................
A double bed, please.
Charles H. Hannighan.
I'll be staying for two nights.
Great, thank you so much.
R: How many people is the reservation for?
C : ..........................................................
Charles Hannighan.
The number is 987654321.
My pleasure. We'll see you in September, Mr. Hannighan. Have a nice day.
There will be two of us.
R: And would you like a room with twin beds or a double bed?
C : ..............................................................
I'll be staying for two nights.
There will be two of us.
A double bed, please.
Great, thank you so much.
R: Great. And would you prefer to have a room with a view of the ocean?
C : .........................................................
Have a nice day.
Charles H. Hannighan.
The 24th.
I would love to have an ocean view.
R : What name will the reservation be listed under?
C : ..................................................................
Charles Hannighan.
The number is 987654321.
A double bed, please.
H-A-N-N-I-G-H-A-N
R: Could you spell your last name for me, please?
C : ..............................................................
The 24th.
H-A-N-N-I-G-H-A-N
The number is 9-8-7-6-5-4-3-2-1.
Great, thank you so much.
R: Great. Now I'll need your credit card information to reserve the room for you. What type of card is it?
C : .........................................................
Yes, my cell phone number is 555-26386.
Visa. The number is 987654321.
Check-in is at 2 o'clock.
The 24th.
R: And what is the name of the cardholder?
C : ......................................................
Charles H. Hannighan.
Sure. H-A-N-N-I-G-H-A-N
Have a nice day.
My cell phone number is 555-26386.
